Aknet

1.0

104 ratings

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Алекс Дубровский

Level 2 Local Expert

Objectively, the worst provider in Kyrgyzstan: constant interruptions, stable shutdowns for at least a day once a month, mediocre speed and almost complete lack of user support — a maximum message from a bot in WA from the category "we apologize for the inconvenience." And all this at an extremely high market price. The company survives only because of its monopoly on remote areas. HIGHLY not recommended!

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Артем Скабелин

Level 3 Local Expert

Hello! I'm writing here because, to be honest, I'm already tired of waiting for solutions to problems with constant Internet outages. It is not possible to reach your support team! It takes you a long time to respond to a WA chat and you don't solve the problem of periodically disconnecting the Internet! Earlier, after a long correspondence, I called the master from you-he advised me to change the router. We bought a new excellent router (although the previous one was not bad), but as there were problems with Internet outages, they remained. You're the WORST Internet provider I've used in years. I'm not going to pay for your substandard services anymore and I'm changing my provider starting in May!

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SantiKG

Level 3 Local Expert

I've been using it for over 10 years, and I've never been out of touch for a long time. I live in school district 46. It's strange that they complain so much. For me, the most stable provider.

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Ирина

Level 8 Local Expert

The worst provider! There was no Internet and theoevision in May, I couldn't get through, the robot answers, I can't find out any information, I just need to go to their office. Acnet has no respect for its customers.

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633768 Ванов

Level 3 Local Expert

The third day there is no network + TV. Every day in the morning I contact the operators, for some reason they are new every time, different, and the standard questionnaire begins. The questionnaire and standard tips last all day and silence comes at the end of the working day. Until the next morning . The Ak-No has deteriorated significantly. And there has been no Internet + TV for half a month now! And the money is paid.

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Elgiza Kurama

Level 2 Local Expert

Guys, this is out of the question! It's not really possible to get through, I write to WhatsApp and they don't respond for hours. The Internet is weak, or it doesn't exist at all. Kyrgyz Telecom had a much better Internet profile. I do not recommend it to anyone, please read the reviews before connecting the Acnet.

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Нурболот Кайратбек

Level 8 Local Expert

The level of service provision is disgusting, the support service is absolutely not responsive. Before connecting them to the Internet, I recommend that you think twice and consider other providers.

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Пахомова А.

Level 2 Local Expert

There is just a terrible lack of respect for its users, it is not possible to get through, there is no answer anywhere, there are simply no words. I'm changing my Internet provider. I don't recommend acne to anyone.

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Vitaly Tsi

Level 7 Local Expert

pluses: - there are no advantages, except if you say "it works most of the time"))) minuses: - often does not work, falls off - terrible support: # they respond at least 3 hours later, but more often the next day or completely ignore # there is only one answer to everything - restart the router - the tariffs are not competitive: the minimum tariff of 30mb costs 100mb like the competitors

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Роман Х.

Level 4 Local Expert

Disgusting provider! It turns off several times a day, even at a high rate there is no speed! No one is picking up the phone, the site is not working! It's the worst I've ever seen in my entire life! I do not advise anyone to get involved! (it is very difficult to express your impressions without swear words)

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Татьяна Г

Level 3 Local Expert

for the last 4 months , every three days there are blackouts , there are always some kind of problems . It works disgustingly . There was no such thing before . And now I just want to turn it off , which is exactly what we will do .

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Shahzodik Sadykova

Level 2 Local Expert

It works terribly👎🏻I don't take calls , I don't write, I don't answer 🤦🏼♀️it needs to be changed!I do not advise anyone 👎🏻we pay 1200 som as a result , the whole month does not work , does not ship , everyone still has to throw units so that the Internet is available

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Kairat M.

Level 2 Local Expert

There is no Internet, no feedback either, I wonder what I was thinking when I connected it? discount several dozen times a day. I would like to express my dissatisfaction in other words, but I will make it smarter. I'll just connect another provider and forget it like a bad dream. I hope your service will close soon for such a negligent attitude to work.

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Ксения Буханцова

Level 2 Local Expert

if it were possible to put a MINUS 1000000, then I would People don't believe it! do not connect to Acnet. First, read reviews about them and from real users! We've been without Internet for almost 2 weeks now - we've been calling for a week - everyone promises to send a team to us. Salieva - between Armavir and Tselinograd, Read the reviews and think about whether you need this hemorrhoid for your money https://diesel.elcat.kg/index.php?showtopic=292196293 Read it and think about whether you need this hemorrhoid or not. in short, Sharashkin's desk is some kind of one that only takes money and does not provide quality - or rather, there is no Internet at all and has been for weeks

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Serge Gerashchenko

Level 3 Local Expert

There has been no Internet connection for three days. This is not the first time. Support responds only with templates, ignores calls, and blocks and closes comments on social networks. This is unacceptable to me. All this is a gross violation of the service agreement. After processing all the reviews through the available channels, a class action will be organized, as well as a request to the regulatory authorities (consumer protection) for subsequent verification. People have been trying for months to get what they paid for. Internet outages occur for more than 4 days! It's something out of fiction in 2025. I've collected the latest reviews for you, take a look.

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Адылхан Мусабалинов

Level 2 Local Expert

Good afternoon, dear Aknet management! What happened to you, It's impossible to get through to the operators on the phones, they pick up the phone whenever they want, you wait 15-30 minutes for technical support when they pick up the tube...what kind of disrespect for customers is this.... I have a line at tech support for the second day and they didn't pick up the phone again... These events are taking place on March 28-29, 2025! On March 28, they actually said somewhere around 6:30 that your power supply had probably burned out, on the advice of the Ramadan operator, I bought a 550 som power supply at the Central Store, arrived at 11:30 and connected it at home, and there it doesn't show twenty-five again, there is no signal, ringing...They should have connected with tech support, waited 30 minutes and then silence again!!! Why such an attitude towards customers... we pay money for this, Five operators conducted a dialogue with me and as a result, silence!!!. Very poor service, phones are blocked, namely 0552611155.... although you talk about it and advertise it.... The broadcast is very bad.... and the service is at the lowest level... I probably need to change my provider....

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Roma Rd

Level 2 Local Expert

Terrible service, the Internet disappeared for 2 weeks, they constantly promised to send employees to fix everything, as a result, two weeks later they arrived and fixed everything, they did not make any recalculation.

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Ruslan

Level 8 Local Expert

Disgusting service! Terrible speed! My dear Bishkek city and the entrepreneurs of this country, does it really matter to you to make the service at the level?! I don't understand you ... Any of the popular Internet providers can occupy this city, or rather monopolize it, if you set up a service, a quick arrival of masters, put 5-7 more people in a call center so that the waiting for a response is at least 5 minutes, not 20-30! It's annoying terribly! You (ACNE, megaline and 3 other providers) do not fight for customers from the word at all, from the word at all! 100 MB costs from 1,500 som to 2,200 som, in Russia for this money 300-600Mb per second and the service is at the level, they fight for customers and do not send them! I hope the owners of providers will read this comment sometime and throw out their directors and find a person who will set up their work and win the love of their city, not hate ... Good luck in Business.🤝

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Oleg Desyatkin

Level 2 Local Expert

There are constant interruptions, then the Internet does not work at all. They respond for half a day. It is not possible to get through. I do not recommend this provider at all

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Лиза

Level 2 Local Expert

Do not use the Acnet in any case, terrible service ... Osh City abandon the Account . Connected to the 200 channel , it doesn 't show a thing .. I call the masters, they demand money for the inspection shameless

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Артем Баймуратов

Level 5 Local Expert

The most terrible Internet in the world, constant flights, no declared speed, prices are crazy.

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тургунай фоменко

Level 2 Local Expert

They don't pick up the phone. Switching to another provider

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Андрей Шаповалов

Level 3 Local Expert

Disgusting provider, with terrible service

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Айка Табылбекова

Level 3 Local Expert

The most terrible Internet provider!!!! I don't recommend it at all!!! Almost every day the Internet is turned off, you write to them in the chat the same answer is NOT available to the HIGHER NODE! I'm sorry, but you have no other answer, or you just put it on the answering machine!!! The horror! Shame on you!

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Жакшыбек Жолдошов

Level 3 Local Expert

You can't find a worse provider, it's easier to use the mobile Internet)

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Андрей Комиссаров

Level 9 Local Expert

It's the worst I've ever seen. As an evening, there is no Internet. Okay, there's no speed, so there's no speed at all. No TV to watch, no movies. Everything is true about not getting through, the answer is the same. At first there was no signal for three days, then we work in the afternoon after 19 there is nothing that does not work.

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Shamil Mamatkhanov

Level 2 Local Expert

2 calls of 10 minutes each to technical support, were not answered. It is easier to get through to the GKNB.

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Валерия Н.

Level 2 Local Expert

Terrible service, constantly there is no Internet when needed. How can you even do work on weekends when all people want to relax at home after work?!

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Анастасия Кондратьева

Level 2 Local Expert

The organization is disgusting, the service is the worst I've ever seen

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Nadya Yaroslavtseva

Level 5 Local Expert

The tech works disgustingly.support, they just don't respond. It's time to change the provider.

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Светлана Сапанова

Level 3 Local Expert

I have a monthly payment of 1300, but the Internet does not work at all, I do not advise Acne 0 out of 10 points

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Ari Alma

Level 4 Local Expert

The Internet is very weak, I couldn't even watch the movie yesterday. We will probably abandon this provider soon.

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Людмила Красносельская

Level 2 Local Expert

There is no contact with the administrator. He's like Agent 007. The operators work disgustingly. And they even "invite" you to the office to communicate about the lack of Internet. Shame on such a job!

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сергей дибров

Level 11 Local Expert

No internet, no support, Drogo Some guys are sitting on the support

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Александр Ларрива

Level 3 Local Expert

I suspect that 1000 som for 30 Mbit/s Internet is very expensive.

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Асия Зайнутдинова

Level 2 Local Expert

I don't see any advantages, the TV freezes.

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Эржан Кубанычбек уулу

Level 2 Local Expert

It's a whole quest to get through, there's no time to pick up the phone

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Алексей К

Level 3 Local Expert

The worst Internet in the world, I don't recommend it to anyone. There are several dozen discounts a day, it is constantly disappearing, it is impossible to work.

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Азамат Туратбекович

Level 7 Local Expert

The Internet does not work stupidly turns off I do not advise

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Валентин К.

Level 2 Local Expert

I don't recommend it, the worst provider.

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Юлия Медведева

Level 7 Local Expert

The Internet works abominably. The network is constantly disappearing, it is impossible to work! Support can't help in any way.

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Mirlan Narmatov

Level 2 Local Expert

Do not connect for the 3rd day there is no Internet, they do not pick up the phone boorish attitude to customers.

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Жора Туров

Level 3 Local Expert

The slowest and often lost signal. I do not advise you to connect.

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ООО В.

Level 7 Local Expert

There is no Internet, the phone is busy all the time. Watsapp is not responding. What kind of nonsense is this?

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Almaz Maratovich

Level 2 Local Expert

I would like to use obscenities, it's impossible, but I won't write more, the worst of the worst, just a crazy company...

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Бека ..

Level 3 Local Expert

It works and it doesn't work. Do not install Acnet Wi-Fi at home Der** about some kind of

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Artur

Level 2 Local Expert

the most disgusting internet that can be

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Дмитрий

Level 30 Local Expert

Not a bad provider

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Нуркалый Р.

Level 2 Local Expert

He often disappears, he regretted loading for a long time...

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Тракторбек Иманкулов

Level 3 Local Expert

The worst Internet and TV

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Aknet

54 reviews