Akstel

Rating 5.0
288 ratings
Rate this place

173 reviews

Level 4 Local Expert
September 5
These guys are really fumbling for all the stuff. Anyone can fix it if they pay, and most importantly, they have golden patience. More than once, standing in line, I witnessed how hopeless clients were helped, a black girl was helped with a laptop, although she did not speak English, her grandfather made the sound on the phone louder, he was happy so that he almost forgot his jaw, they helped his grandmother with a laptop, and a client who had a hard drive changed under warranty - even to the new information was copied, although he himself forgot. From such masters of Feng Shui.
See original · Русский
1
Level 2 Local Expert
October 30
After I had my laptop "repaired" by a miracle self-taught master, I had to carry it to Axtel. The guys brought him back to life. Now it has been working without problems for three years. I concluded that only professionals should repair. Therefore, when my phone stopped working, I turned to Axtel again. I was told, "Wait 10 minutes," and 10 minutes later my phone was already repaired. I want to say a huge thank you to the guys for their help, for your competent advice and computer educational program for adults, who sometimes find it very difficult to understand modern technology. Thank you for your patience in dealing with the "dummies". I recommend everyone to contact Axtel, there are real professionals who do their job perfectly and can answer any of your difficult questions.
See original · Русский
Level 5 Local Expert
November 3
A wonderful repair shop for phones, tablets, etc. The guys are very responsive, they try their best to help, but this is very important, especially when your gadget is almost from the "last century". Thank you very much.
See original · Русский
Level 3 Local Expert
August 28
I would like to report a low-quality repair of my phone performed at your service center. After the repair, part of the screen still did not work, despite the fact that the service cost 130 rubles.When I expressed my dissatisfaction, the staff of the center reacted rudely and offered to return the phone to its original state. When I came to find out which of the employees had committed such negligence, they answered me evasively and indistinctly. As a result, after a week of waiting, the center staff decided that it was easier to return the phone to the condition it was in before the repair. However, a yellow spot appeared on the screen. I ask you to take measures to prevent such situations in the future and to carry out appropriate work with the staff of the service center. The cherry on the cake was that the phone was switched to airplane mode, which excluded the possibility of removing the lock via the Internet. I ask you to learn to admit your mistakes, because I have noticed that you give answers to all negative reviews that are not in favor of customers.
See original · Русский
Level 2 Local Expert
June 18
Good afternoon, I express my great gratitude to the employees of Axtel, at the address ave. Builders, the best service I've ever met:excellent attitude to the client, high-quality and fast repair.Thank you for your work
See original · Русский
Level 4 Local Expert
September 19
07.09.24 I handed over the router at acceptance, they immediately said that the dead SIM tray was OK, they already knew that and came with it! A large download was recorded on 12.09.24 well, OK, no problems. 09/12/24 the call says the SIM tray is broken, I say yes, I am aware of the receptionist in the receipt and wrote so! He says there is no stock for the order on 09/18/24 dial specify well, what to do, OK. Just in case, I ordered this SIM tray from ozone for 14.86rubles., The call on 09/18/24 sim tray kapets what a rare one it is necessary to wait for it by the end of next week and the repair price is no longer 45 rubles for you, but 60 + rubles will be.)) I took the router on 09/19.24 and delivered it to a person who knows how to hold a soldering iron. A very super rare sim tray has just come from Ozone!!! for 14.86rubles !!! I am writing this review using a router with a rare SIM tray. Moral: I didn't write this to complain about the service there! And to pay attention and what can be improved in such situations!
See original · Русский
1
Level 10 Local Expert
August 3
I gave the pixel 6 pro for repair, the power port was repaired and the screen was replaced, everything was done perfectly, the specialists of a very good level do not dynamite and do not freeze. They approach the matter efficiently.
See original · Русский
Level 4 Local Expert
July 12
Hello, replacing the glass in the phone. They did it quickly and well. Inexpensive compared to others. A friendly guy at the acceptance of orders. Well done👍
See original · Русский
Level 3 Local Expert
August 3
I have addressed the guys more than once, very fast and professional attitude, high-quality service and good specialists. I definitely recommend it!
See original · Русский
Level 4 Local Expert
September 18
I have repeatedly asked the guys for help, and I can say with confidence that this is the place where the quality of work and the attitude towards the client are at their best. The guys are loyal, they will always tell you-they will advise you how best, the impressions are positive!
See original · Русский
Level 2 Local Expert
September 9
A service center for a strong 10 ku. Samsung watches were repaired quickly and accurately + repair warranty. Thank you very much for the high-quality services.
See original · Русский
Level 2 Local Expert
March 1
Convenient location, the tablet was repaired very quickly, the work was done efficiently, contacting this service center left only positive emotions!!! politely, promptly, efficiently!!!
See original · Русский
2
1
Level 2 Local Expert
October 13
The repair was done on time, I am satisfied with the quality. And I'm even more pleased that I finally did what I was putting off. Now my iPhone does not discharge instantly. In general, everything is as it should be! Thanks!
See original · Русский
Level 3 Local Expert
September 22
I handed over my laptop for preventive cleaning of the cooling system, they did it very quickly and efficiently, now my laptop flies as before))
See original · Русский
Level 5 Local Expert
March 20
The workshop as a whole is not bad, this is not the first time I have contacted them, but I did not like the replacement of the battery in the navigator. The case turned out to have fractures, as if it had been opened with a tire iron, the screws of the housing fastening had disappeared somewhere. Apparently they opened it so that the threaded ears inside the case broke off, and there was no need for screws. In general, it's a rough job! But to the credit of the workers of this workshop, the issue was decided in my favor, so there are no complaints left. Thanks!
See original · Русский
2
Level 5 Local Expert
August 5
We diagnosed the problem and performed a budget laptop repair, which I postponed for a long time, because another master, without understanding, said that the repair would be expensive. Recommend 👍
See original · Русский
Level 3 Local Expert
December 21, 2023
I have been addressing the guys for many years. I repaired the iPad tablet, iPhone phones, Samsung, Huawei, Lenovo, HP laptops. From my experience of communication and interaction with many other services, I can say that I have not yet found a better workshop in Vitebsk. Now I have completely switched to this service. Good value, fast delivery times, excellent empathy, and therefore very responsive staff. You can come with your spare parts if you know what to change and how to find it, in some cases it comes out a little cheaper.
See original · Русский
4
Level 5 Local Expert
April 13
I contacted the service center to replace the headphone headband. The whole job is to unscrew 6 bolts and solder 10 contacts, replace the headband and assemble it back. The price of 80 rubles was announced for this service (15 rubles for soldering /sealing and 65 rubles for disassembly/ assembly). When asked about the justification for such a price, the employee interrupted in the middle of the word with the phrase: "I repeat once again, it costs 80 rubles." Communication with clients - 2/10 Pricing is 1/10 (I understand that the cost of the service is set by the seller, but you can always explain what you want a certain amount for. "I said so" sounds unconvincing) Quality of services - N/A P.S. The cheapest soldering iron cost 15 rubles, and in 20 minutes performed the entire operation at home. No nanotechnology.
See original · Русский
4
3
Level 4 Local Expert
September 13, 2023
С удовольствием оставлю положительный отзыв. Ребята огромные молодцы! Обратилась с ремонтом ноутбука - все сделали в максимально короткие сроки, за что отдельная благодарность. Сделали диагностику, все отремонтировали - стало ещё лучше , чем до поломки) Обращалась впервые, и если будет снова необходимость в ремонте техники, то однозначно буду обращаться только сюда.
5
1
Level 4 Local Expert
July 12
Excellent service is the only one I turn to. Won the competition among other services. Free diagnostics. I recommend
See original · Русский
Level 3 Local Expert
November 24, 2023
I want to express my gratitude to the masters of the company "Axtel" , which is located in the Omega Trading House,11a Builders Ave. Make the most difficult repairs -professionally and quickly. I always turn to them, because I know that everything will be done efficiently! Thank you for your work!
See original · Русский
2
Level 3 Local Expert
March 24
I gave away various equipment - phones, laptops, power supplies, window cleaner. We have always done repairs professionally. When I did not fully understand the cleaner and did not read the instructions and came to them - they did not take money for diagnostics, although it is better not to do so, of course, and to understand the issue before carrying the equipment. A good and professional team, I recommend it.
See original · Русский
3
1
Level 11 Local Expert
March 6
A good service center, we only go there after several unsuccessful experiments with other services. When receiving equipment, the price is announced immediately, if the cause of the malfunction is known, if additional diagnostics are not needed, They always call back, clarify all problematic issues. The repair is high-quality, nothing is imposed additionally. They answer the questions correctly. I took off 1 star for the lack of a payment terminal, a trifle, but inconvenient....
See original · Русский
2
2
Level 4 Local Expert
February 22
My daughter's Marshall headphones stopped working. There was no hope that they would be repaired in Vitebsk, until I was advised by the Axtel service. Taking into account the workload of the service, the repair took 3 days. According to the five-point system, I would put 6 points! There are no signs of an autopsy, the repair is high-quality and professional, they gave a guarantee for the work carried out. Everything is great!
See original · Русский
2
1
Level 2 Local Expert
January 31
I applied to this service for the first time. We repaired the video card on an old imac. They diagnosed and repaired it, having previously agreed with me on the cost of work and deadlines. Everything is clear and competent. I was very pleased.
See original · Русский
2
1
Level 4 Local Expert
June 19
It was necessary to unscrew the screws in the VR glasses for disassembly, they unscrewed them at the acceptance in 2 minutes, they did not take the money, they put the screws in a bag - thank you!
See original · Русский
Level 6 Local Expert
January 10
Revived the buttons of my iPhone 11 after the barbarians from the Device) Before that, we fixed the studio monitor, just taking it for diagnostics)) and now - the battery in the iPhone 5s has been changed! The guys have proven themselves as professionals and for me this is a breath of fresh air after the jambs of another service center! Thanks! Now, for all questions about equipment, just come here!
See original · Русский
3
Level 2 Local Expert
February 3
The most reliable shopping center in Vitebsk . The guys do everything quickly, efficiently and conscientiously. It's always a pleasure to come here.
See original · Русский
2
1
Level 9 Local Expert
December 25, 2023
We would like to express our gratitude to Axtel for its pleasant staff, customer orientation, friendliness, honesty and decency.We advise everyone to contact this organization.
See original · Русский
2
Level 3 Local Expert
October 27
High-quality repairs, coordination with the customer of all financial expenses. I like it!
See original · Русский
Level 2 Local Expert
August 3
I applied several times to replace the battery and the phone screen. They work fast, the prices are without crazy surcharges.
See original · Русский
Level 4 Local Expert
December 26, 2023
I contacted this service with a request to install programs for photo processing. Since those that were installed worked slowly and intermittently. A day later, my laptop was returned to me, but the programs did not work. To the claim by phone with the provision of photos and videos of problems, they replied that we would refund the money, and when my husband came, they refused it. I do not recommend this organization, unfortunately, one disappointment and lost time
See original · Русский
3
Level 3 Local Expert
January 15
Excellent specialists. I gave the Blu-ray from the BH9530TW home theater for repair. No one in the city even took it. We made a diagnosis, replaced the disc reception sensors in the Blu-ray drive. It's been almost a month since the renovation. The flight is normal. He plays movies with a bang. Respect and respect.
See original · Русский
2
Level 2 Local Expert
September 23
I thank the Axtel team for their attention and qualified work! Selezneva Olga
See original · Русский
Level 2 Local Expert
December 19, 2023
I want to express my gratitude to the master (Artyom )for the provision of services: RECEIPT no. k01201. Correctly identified the cause of the malfunction of the headlight unit, approached the problem in an extraordinary way. ! I wish your company prosperity and good pay for such masters!
See original · Русский
2
Level 3 Local Expert
August 13
Everything was done efficiently, this is not the first time I have applied, I recommend it
See original · Русский
1
Level 6 Local Expert
October 24
A strange repair service, they promise to call back on the phone and silence, I do not even recommend wasting time
See original · Русский
Level 3 Local Expert
August 27, 2023
Отличная организация с лучшими специалистами. Обратились к ним с серьезной проблемой в телефоне, которую другие сервисные центры не в силах были устранить и утверждали,что никто нам не поможет. Но благодаря опытным специалистам компании Акстел мы решили свою проблемы, и самое интересное за небольшую стоимость. Всем советуем эту организацию.
4
1
Level 2 Local Expert
February 22
I have used the services of this center several times, I recommend everything clearly, quickly and efficiently.
See original · Русский
2
1
Level 3 Local Expert
February 23
Good service, fast and high quality, reasonable prices, courteous staff.
See original · Русский
2
1
Level 2 Local Expert
July 14, 2022
Обращаюсь в «Акстел» не в первый раз и каждый раз довольна результатом) Отличный сервис, приветливые ребята всегда все четко делают и подробно обьясняют. Цены достойные и удобное расположение) Рекомендую🤌🏻
5
Level 5 Local Expert
November 20, 2023
The bottom speaker in my iPhone stopped working. I didn't hear incoming calls at all. It was a nightmare)) I went into the workshop, they did everything for me for free!Thank you very much! Now I know exactly where I will turn if there is a problem! I highly recommend it!
See original · Русский
2
Level 4 Local Expert
July 12, 2023
Очень приятный персонал и качественный ремонт. Ремонтировала зарядку от ноута и стекло в телефоне. Замена дисплея 1 день, зарядку обещали 1-2,сделали на следующий день. Благодарю за оперативность и качество!
5
Level 7 Local Expert
January 13
it's bad, terrible, people are rude, they spend a lot of money, in other places it's better and the service is normal, and it's not too expensive compared to this, and they also didn't take me to practice
See original · Русский
3
Level 6 Local Expert
July 14, 2022
Очень хорошее место, не первый раз приношу телефон, ноутбуки и прочие девайсы, ребята делают огромный спектр разного оборудования. Своим друзьям и родственникам советую только их - быстро, качественно, щепетильно относятся к нюансам и если такие есть звонят, что только приукрашивает индивидуальный подход. Здорово, если бы делали ремонт машин, я бы им и её пригнал, надёжно)
7
Level 12 Local Expert
May 31
The best repair equipment. Professionals are working.
See original · Русский
Level 12 Local Expert
July 6, 2023
Здесь работают профессионалы. Работу выполняют в течении двух - трех дней. Заранее говорят о цене, затем перезванивать и сообщают все нюансы. Работу выполняют качественно, дают гарантию. Ремонт после попадания телефона в воду. Замена батареи в колонке. Рекомендую
5
Level 3 Local Expert
October 13, 2022
Сервисный центр "АКСТЕЛ" очень понравился. Отдаю уже не в первый раз различную электронику в ремонт : телефон,телевизор, ноутбук,джостик для PS3 и много других дейвайсов которые были отремонтированы очень быстро и качественно. Советую всем знакомым данный сервис т.к. все быстро, качественно.
5
1
Level 3 Local Expert
January 14
Rude communication, you can't pay with a card. First they will say one thing, then another, justifying it by saying that another person spoke to you last time. Russian roulette.
See original · Русский
2
Level 2 Local Expert
November 15, 2022
Отдавали айфон на замену аккумулятора и чистку сеток (динамик, микрофон и т.д) По аккумулятору вопросов нет, батарею держит, надеюсь и будет держать дальше. Телефон шел на подарок сестре и конечно хотелось сделать все в идеале, новый аккумулятор и весь чистенький.. Казалось бы. В тот же день после чистки уехали в другой город, чтобы собственно и вручить подарок. Сестра была очень рада, но.. при первом же звонке после ремонта было обнаружено, что стал плохо работать микрофон и динамик (посторонние сильные шумы у собеседника + при разговоре слышен собственный голос). Срок гарантии - 30 дней по аккуму и по чистке. На второй день после ремонта позвонили в данный сервис, чтобы объяснить ситуацию и узнать смогут ли они все посмотреть и устранить неполадки, на что ответили - завтра/послезавтра не сможем, тот сотрудник, который вам все делал не работает, приезжайте в другой день. Так произошло, что снова в Витебск получилось приехать спустя 12 дней, так как ранее не было возможности. Приехали, снова пришли к ним, объяснили все, сказали - оставляйте, посмотрим. Звонок спустя часов 5 - мы все посмотрели, ничего подобного не обнаружили, приезжайте проверяйте. (Хоть сестра всю неделю до этого громко говорила в трубку, чтобы ее хоть кто-то нормально услышал, поэтому уже этот звонок очень удивил) Приехали снова в сервис, проверили самостоятельно, показали/рассказали, все без изменений - ответ сотрудника на это «ой, появилось, а тогда не было» (круто посмотрели))) Естественно ожидалось, что все сделают по гарантии, так как срок 30 дней. Но сотрудник убеждал, что ни чистка, ни замена аккумулятора никак не могли повлиять на микрофон и тд (намекая на то, что мы сами повредили), что нужно было приезжать раньше, на 3-4 день, тогда возможно они что-то и сделали бы (хоть они до этого сказали приезжайте в любой другой день). Ответа на претензии нормального не получили - оставляйте ещё и ещё посмотрим, но если это шлейф, то это уже платно естественно. Короче говоря, сервис не рекомендую. Лучше я переплачу другому более качественному сервису, чем снова вам. Здесь дело даже не в деньгах, а неприятна сама ситуация, хотелось добиться справедливости и адекватного принятия своей вины, так как это не совпадение. Спасибо, что помогли сделать такой подарок по «красоте», и гарантия так же у вас «классная». На коммент лучше не отвечайте, будете снова убеждать, что вы правы)) будет смешно, если в течении гарантийного срока ещё что-то и с аккумулятором произойдет))) хотя я уже не удивлюсь
2
4