I strongly advise against this dry cleaning, tactless attitude to customers at the reception. I handed in a jacket with one contamination all over the jacket, and a week later they tried to return it half-cleaned with additional contamination. They sent it to be cleaned up and for some reason the spots were cleared, which they told me at the reception: well, it's okay, it's going to rain, it won't be noticeable. If you take the money and promise high-quality work, then please do it conscientiously! Anyway, when I took the jacket away, I noticed a few more stains that just hadn't been cleaned. I decided to stop by and clean up somewhere else, paid for services that did not meet the promises under the contract, and decided to forget this place and never return there. And yes, they really put wear on new things -30%, scuffs, creases, and other defects (on paper) in order to protect themselves from damage.
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Макар Боник
Level 5 Local Expert
October 7, 2024
I would like to express my gratitude to the entire staff of the Aquarelle dry cleaning company for their wonderful work, professionalism, and attentive attitude to customers. I have been using their services for many years, only positive emotions!!!
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Мария Шамак
Level 2 Local Expert
October 22, 2024
I read reviews about this dry cleaner, I doubted whether it was worth giving things away, at my own risk I gave it and did not regret it! I took my winter coat for cleaning, I took it away today (they did it very quickly), it's like new! I was a little scared by the warning sheet about possible damage (whitewashing, cracks, discoloration, etc.), but everything is in place, nothing was damaged, all the inscriptions and fittings are in perfect order. I was very pleased with the price, only 57p, I recommend it
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Inna L.
Level 2 Local Expert
April 2, 2024
I handed over the raincoat to the dry cleaner on Gerasimenko Street, they spoiled it, they also gave an examination that such defects are permissible (I think there is such an expert, like the dry cleaners, only a blind person will not notice that the thing is not subject to wear).You can just throw the raincoat away.And most importantly, all employees and the head understand and see this, but ...God is their judge. And so..in conclusion...if you want to ruin the thing..bring it to the Watercolor ) good luck to everyone
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Марина Волкова
Level 2 Local Expert
February 18, 2024
If you want to get an old one from a new thing, then you need a new Thing here, just purchased this season, Given to the dry cleaner "Watercolor" Got the thing spoiled, you can no longer wear it, The filler is all knocked down, I do not recommend!
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Maria
Level 7 Local Expert
March 28, 2023
I do not recommend this dry cleaning service. I brought 2 plush light jackets, and the dress was white, the dress was slightly polluted with earth, it was cleaned, (and then, small impurities were still slightly visible, but not very noticeable) on the jackets: blue smudges / the color of the metal fasteners with large spots, they answered that in the warning it was written what is Maybe. She left upset, things were irretrievably ruined.
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Андрей С.
Level 3 Local Expert
April 14, 2024
Good dry cleaning, clean clean))) everything is on time and the prices are reasonable!
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Полина Демидчик
Level 3 Local Expert
July 29, 2022
I rarely use dry cleaning, I applied because the waiter poured red wine on me in the restaurant.. my favorite pants were completely dirty. The staff of Aquarelle treated me with great attention, a technologist came out to talk, found out the composition of the fabric, and decorated everything. The result is great - the pants are as good as new, there were no wine stains! I will contact you, thank you.
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наталья федорова
Level 7 Local Expert
February 25, 2023
I like it: the prices are average, the time is 3 days, the quality is at the level. I have been using their services for a long time, really masters!
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Наталья Рудько
Level 3 Local Expert
June 13, 2022
Hello! I dry-cleaned a natural sheepskin coat (high-quality). There were 2 spots (one of them is quite small).After the dry cleaning, the stains did not change AT ALL. They remained unchanged. To note this fact, it was noted to me that stains from natural materials are practically not removed from products
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Ольга Ш.
Level 2 Local Expert
November 12, 2021
The dry cleaning at Gerasimenko str., 28 is terrible. Carefully monitor the assessment of the condition of your belongings, otherwise everything goes as 30% by default. I handed over a hooded jacket for washing, insulated (almost new) without seam divergence. We issued 30% - when placing an order, we covered the place with our hand where the condition of the item is indicated. On the day of receiving the order, my jacket was not given out, saying that it was not there yet. I went the next day - the jacket was washed, but the seams on the hood almost completely spread out, holes formed about 15 cm and the sintepon came out. They refused to refund the payment for the service, they and the accountant do not know what a copy of the receipt is.
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Ольга Ш.
Level 2 Local Expert
November 12, 2021
I do not recommend it. For almost new items without damage, a wear rate of 30 percent is issued and an indication "there are damage to the fittings, scratches, deformation", allegedly this is exactly how much should be put. The washing is satisfactory, one thing spoils things - seam discrepancies and holes are formed. They take the check away supposedly to look at it, but then they don't give it back. The request to return the receipt or issue a copy of the receipt is refused. Therefore, if you want to take the thing to this dry cleaner, take a video of your thing there in front of the workers in detail, while saying exactly what damage there is, check the degree of wear of the thing specified in the order.
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Дана Волкова
Level 3 Local Expert
October 16, 2021
I gave 2 coats to this dry cleaner. One had dried champagne stains on it. They warned in advance that ordinary cleaning is most likely not enough and you will have to wash it. I wrote a receipt, at my own risk, that I have no objection. And I did not lose. I took a perfectly clean coat without any traces of old stains. I am 100% satisfied with the dry cleaning%
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Александр В.
Level 4 Local Expert
February 18, 2020
Carefully monitor the assessment of the condition of your belongings, otherwise everything goes like a rag by default. Then you won't get the truth for damages. The price is normal, they have a bread place, there are no competitors. They do their job normally.
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Анна В.
Level 15 Local Expert
August 24, 2019
Excellent dry cleaning - affordable prices, courteous staff. Even if something is not cleaned the first time, it will always be unconditionally taken for re-cleaning.
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Gromyka E.
Level 6 Local Expert
December 12, 2022
Good dry cleaning
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Самира Кравц
Level 5 Local Expert
September 17, 2023
Quickly
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жданович Анжелика
Level 11 Local Expert
January 7, 2022
Very nice staff
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Елена Ракетская
Level 8 Local Expert
November 6, 2020
Friendly receptionists, high-quality work and on time.
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Виталий
Level 23 Local Expert
July 15, 2021
Good dry cleaning!
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Иван Викторов
Level 11 Local Expert
March 29, 2018
Excellent dry cleaning service. In general, I bought a jacket, and it was stained. I tried it myself - I couldn't get it out. Then I turned to the pros at this dry cleaning, of course they did not give guarantees, but almost all the stain was removed and it remained unnoticed! Thank you very much, masters. Now I will only apply to Watercolor!!!