Al Arda
84 reviews
June 2
When I arrived at this hotel with my family, I was greeted by a young man named Jamoldin. He kindly offered us a better room. I was glad about this. The rooms are cozy, neat and bright.
P.S.: don’t forget to write a review, it will be useful to you and others
October 8
Location is good but restaurant and food is unhygienic insects and bugs can be seen around..
October 10, 2023
Nice Hotel. Breakfast was amazing. Hotel was in Prime location. Easy to access metro station.
February 6, 2023
Super 5+ comfortable 👌
1
October 17, 2023
Klassno
October 31
The hotel is not bad. It is located in a quiet location, there is a bus stop nearby and a little further there is a metro station.
The rooms are spacious and beautifully decorated. The room has a TV and air conditioning.
Good breakfast buffet. You just have to come by 8.00, otherwise you risk being hungry. Well, of the drinks there is only boiling water for tea and coffee.
There is a parking lot.
Of the disadvantages, I can only single out the work of employees:
1. During the 5 days of stay, there was never a cleaning in the room, no one took out the trash and did not change towels. Even I had to run around the floors to get toilet paper.
2. We were warned twice about moving to another hotel due to sewer repairs in this one. I do not know how to accept reservations and plan sewer repairs at the same time. Moreover, new guests came to the hotel every day. As a result, they were never transported anywhere, the sewage system worked, but this issue did not add comfort.
See original · Русский
October 26
A quiet place. The rooms are very well decorated. There is a laundry room and even a gym. The beds and mattresses are new, clean and comfortable. The bed linen and towels are also new and clean. The room has a TV and an electric kettle.
The bad thing is that there is no refrigerator even in the common hallway.
The maintenance staff sleeps on the move. No one thinks to clean the room.to take out the trash, you need to bang all day.
The breakfast is not tasty.
And, in general, you can live.
See original · Русский
May 12
Quiet area, metro is a 10-minute walk away, the city center is nearby. There are breakfasts and hot water...
It was once a very good hotel.
But that was a long time ago. The rooms are very "tired". The carpet can no longer be washed, the walls are crumbling, springs are sticking out of the mattresses, the hair dryer turns off after a minute from overheating. Sockets are falling out of the walls, bedside lights are not working. WiFi... consider that it is not there. etc. and I.P. - it can be listed for a long time.
The audibility is tolerable, unless you have 5 students living in the next room, introduced to themselves.
The staff is trying to help - thanks to them, there are guests who really like everything, but these 6 nights were a test of strength.
See original · Русский
2
May 3
In general, a good hotel for your money in the city next to the metro. In order to spend the night in comfort, relative silence and coolness will do.
Of the advantages:
1. The rooms are spacious, although they are all slightly different, even among the same segment. It so happened that we checked in/out 3 times within two weeks, and each time we were provided with different rooms and they are all a little (not fundamentally), but differ from each other in size.
There is air conditioning, a TV and a kettle everywhere, and some rooms have a refrigerator.
2. Good location - inside a residential area, quiet, you can't hear the noise and dust of a busy road. The metro is a 10-minute walk away.
3. You can pay in different currencies (amounts, dollars, euros, possibly rubles - I did not ask). They do not cheat at the rate, and perhaps they will take a little less, as indicated in the application through which you made the reservation.
4. We were twice allowed to leave a large bag and a backpack for storage for a couple of days without additional payment.
5. In general, the guys at the reception are responsive, everyone speaks Russian.
Of the cons:
1. There is breakfast, most often it is included in the price, but you can not count on it much. There's really nothing to eat. Boiled eggs, some muffins and tasteless/cold porridge. Well, packaged tea and instant coffee.
2. Toilets are often floundering, shower doors can leak.
3. Laundry is paid, we were offered a price of ~ 100 rubles for one thing and ~ 1000 rubles for one machine.
See original · Русский
1
October 27
A very nice modern hotel, the room is excellent, the mom hotel is located among residential buildings.
Very close to the metro station.
Near an amusement park, supermarket, coffee shops, restaurants
See original · Русский
August 28
Oh, it even takes hysterical laughter from how shabby everything is in this hotel. The location is the most inconvenient, even the local guide came and the first thing he said was "how did you find this place?", but I won't dissemble here, we realized at the time of booking that the hotel is far away, so we will assume that this is our conscious choice. When checking in, they were tormented for a long time with questions about booking "and show the voucher", "send us to the phone", "have you paid?" and so on ... From the street, the hotel looks quite presentable, but when you get to the room, it's not that you don't want to take off your shoes, even it's scary to take off your clothes, to go to bed. The number is killed. Moreover, the repair seems to have been done well, but they launched everything there so much, the carpet is all stained, there was probably a leak on the wall, the material is leaving and crumbles all over the bedside table, and in the place where there was a leak, something similar to mold… They put two sheets on the double bed, since apparently they just didn't find one of the right size ... they washed in slippers in the shower, because the color of the tile is terrifying… Well, the cherry on the cake is the toilet, which stopped flushing ... Then came breakfast, I managed to eat two pieces of melon and drink black coffee… Our question is "is milk available for coffee?" the answer was "no". The breakfast food is creepy. We didn't have breakfast there anymore… We saw that there was a gym and my husband expressed a desire to visit. My husband came back and said, "I opened the tomb," no one had cleaned it since Stalin's time." On the day of the eviction, the plane was late and we went to the reception to ask to leave our things, they took us to some nook near the reception and showed us where to put things, someone's things were already there and cockroaches were running around. We're just freaking out. We are seasoned travelers, we had to live a lot not in the best hotels, but here, for the first time in my life, I wanted to write a review about the hotel so that someone would warn and he chose another place.
See original · Русский
1
November 10
A very comfortable, calm, cozy option for rest and arrival. The administration and the staff are respectful and take into account all our requests. It is not the first time we have stayed with them, we are satisfied with the service, most importantly with the rooms! Well done.
See original · Русский
September 9
It's hard to climb to the 4th floor, the room has never been cleaned in 4 days. A big plus for a varied breakfast. Breakfast is a Swiss table. Clear. Responsive staff.
See original · Русский
June 20
Bu mehmonxona o'zining ajoyib xizmatlari, qulay sharoitlari va mehmondo'st xodimlari bilan ajralib turadi. Xonalar keng va zamonaviy jihozlangan, tozalik va qulaylik yuqori darajada ta'minlangan. Mehmonxonaning restorani mazali taomlari bilan ham tanilgan, har bir taom eng yuqori standartlarga muvofiq tayyorlanadi. Dam olish va ko'ngilochar joylar ham ko'plab imkoniyatlarni taklif etadi, bu yerda har kim o'ziga mos mashg'ulot topishi mumkin. Al Arda mehmonxonasi, shubhasiz, maroqli va unutilmas ta'til uchun eng yaxshi tanlovdir!
August 9, 2023
Очень хорошее место. Чисто, уютно. Уборка есть, завтраки включены в стоимость. Полотенце по 3 шт на человека, тапочки, шампуни, гели для душа и пр - все есть
Из минусов - положили только 1 зубную щетку на четверых, на просьбу добавить не отреагировали. Завтрак не разнообразный и не пополняется, к 9 ч уже практически ничего нет(
1
October 31
The administrator who worked on the night of October 27-28 is very grateful for your responsiveness and just a human attitude. Good luck in your work and good luck in everything)
See original · Русский
September 24
Terribly dirty bed linen, I had to change the duvet covers and pillowcases on my own, because the staff did not take care of it! The blankets are scary to look at because of the disgusting yellow spots
See original · Русский
November 1
Everything is simple and convenient , clean and beautiful , I really liked it , thank you for your hospitality
See original · Русский
May 7
Clean, cozy, the staff is polite, There is a young man in the administration Asror or Asrob (please forgive me if I did not correctly call by name)responsive, attentive, Thank you.
See original · Русский
September 27
The location is good, the rooms are clean, everything you need to eat would be great if there was a refrigerator.
See original · Русский
April 17
We arrived at the hotel, our guest did not like the room, there is no elevator in the hotel. We decided to look for another hotel, when the hotel staff came out, they told us to cancel our reservation or they would make a problem for our guest! A hotel employee came out after us and threatened that he would make a problem! I do not recommend staying at this hotel at all!
See original · Русский
August 4
Thank you so much for the excellent service. cozy and clean room, delicious breakfasts.
See original · Русский
September 24
Very dirty room! Pillows, blankets and mattresses are scary to look at, they are all stained. The service is at zero, we had to change the bed linen ourselves
See original · Русский
August 5
The staff is very polite and helpful.
There was a problem with paying with a Russian card, they helped
See original · Русский
May 13, 2023
Отличный отель, за вменяемые деньги. Чисто, белье меняют, прибираются, завтраком балуют. Персонал отзывчивый и доброжелательный. Расположен в 800 метров от метро Чилинзар, пешком 5 минут.
June 19
Very polite staff👍 The rooms have air conditioning and satellite TV, we liked it
See original · Русский
July 12, 2023
Классный отель👍Уютно, чисто, комфортно, вежливый персонал, 8 дней жила в 2х местном номере одна, каждое утро строго шикарный завтрак. Всем рекомендую
September 30, 2023
There were several times I really liked it, clean and cozy, excellent breakfast and Internet. I especially liked the roof terrace. Thank you very much, I will be there again
See original · Русский
April 6
The room has a high ceiling, there is additional lighting by the bed, there is a weak hair dryer, a good breakfast. But it's not worth a fiver. The price is too high for such money, you can withdraw better
See original · Русский
May 11
We are staying here for the second time. Great location, close to the metro. The price and quality are wonderful
See original · Русский
April 19, 2023
Относительно чисто. Но в душе нужно делать ремонт. Не дорого для такого размещения. Лифта нет. На ресепшене молодые пацаны не могут оторваться от игр в телефоне и о своей работе не думают. Немного переживали что бронь сохранится без предоплаты (карты РФ не работают). Нам позвонили раз 5 за вечер уточнить что мы точно будем утром. Думал отменят.
May 7
The hotel is good, I liked everything minus one star for breakfast, everything ends quickly, and they don't give me a new one very willingly
See original · Русский
April 25, 2023
Отель называется ел Арда, вернее хостел, без комментариев конечно, условия на 2-3, чистота на 2, бумагу надо просить, ванна с туалетом не убираются, вода заливается га пол, убрать нечем, пакет в ведро тоже просили, очень громко работает вентилятор, то есть сходить по тихому ночью в туалет не получится), ключ от двери нам не дали, приходилось всегда просить с ресепшена чтобы открыли дверь (на 1 этаже); завтрак - вообще на 2, кофе растворимый в пиалке с ложкой , молоко в открытом пакете 2.5%, нашли один раз плесень на кусочке выпечки, яйца вареные, яйца жареные можно поесть ... вообщем за такие денежки на ночевку подходит, но если покомфортней отдых хотите то я бы не советовала. Расположение близко к метро, удобно и неподалеку есть кафе, там модно ичаю и кофе веусный попить и перекусить...
1
January 6
A very inexpensive hotel for the price/quality. The furniture is a little tired, but some rooms have been renovated. The area leaves much to be desired...
See original · Русский
May 10, 2023
Хороший отель, понравилось.
Бесплатный Вай Вай 😂
Недостаток тоже есть
Нет холодильника
Нет балкона подсушить одежду
Нет уборки номера, за 4 дня ни разу
Главное не попасть с туристами из Кыргыстана. Очень шумноватые едут сразу всем аулом
1
February 22
Nice, inexpensive hotel, clean, polite staff, close to the metro
See original · Русский
January 6
The cozy hotel is clean, the staff is good, the breakfast is also excellent and for such a price!!!
See original · Русский
May 4, 2023
Персонал замечательный, готовы все сделать для клиента.
Минус за огромные подушки, спать на них невозможно.
Уборка номеров по запросу. Завтраки, если не придираться, вполне хорошие, белье чистое, полотенца меняли по запросу без проблем. Отличное расположение. В целом понравилось понравилось.
1
January 8
The excellent hotel is pleasant. Of the disadvantages, tables in the kitchen need to be stained with degreasing agents more often.
See original · Русский
2
June 23, 2023
Недорогой отель , с доброжелательным персоналом . Из минусов клининг ( грязные ковровые покрытия)4 этажа нет лифта)завтраки включены но столы сразу не убирают ) не отслеживают пополнение шведского стола по факту как заканчивается еда
September 2, 2023
Старый, спокойный, семейный отель,немного поизносился,завтраки так себе. Понравился приветливый персонал
March 20
Everything is fine, I really liked it! Thanks to the staff for the service!
See original · Русский
1
April 21, 2023
Отель на 3, недорогой , рядом метро , комнаты маленькие, на завтрак надо прям к 8 идти, чтоб еда была , слышно соседей, даже когда разговаривали, не было пульта для телевизора , и батареек в пульт от кондиционера !
1
May 28, 2023
Ужасный персонал отеля, пришёл по рекомендации знакомой, сильно разочаровался, цена не соответствует качеству предоставляемых услуг. Отключали свет, ручка в душевой сломан как и кондиционер в комнате, просьбы гостей игноруется ресепшном. За те же деньги можно снять номера получше
1
May 13, 2023
Не понравился,был сломан замок в ванную,ребенок закрыл дверь,а открыть не смог.нет номера телефона,куда можно было позвонить на ресепшен. Приходилось спускаться вниз и говорить о проблемах.пуль от тв был ,но он не работал. Какие то мелочи ,но хочется отдыхать с комфортом .
1
April 3
The hotel is dirty, the breakfasts are tasteless, meager. The bed linen and towels are in terrible condition. I do not recommend it to anyone!
See original · Русский
May 4, 2023
Номера грязные изначально, белье в пятнах, у кого-то неисправна сантехника, у кого-то кондиционер, за 5 дней пребывания ни разу не проводилпсь уборка номера. После предъявления претензий администратору сказал, что все исправят, но так и не дождались...
May 29
Everything is perfect, the staff is polite, the rooms are clean.
See original · Русский
February 7
Staff service cleanliness of the rooms Food Atmosphere Distance
Class
See original · Русский
July 22, 2023
Отличный отельчик. Всё устроило, не 5 звёзд конечно но соотношение цены и качества норм.