The houses got into my heart 😻😻😻 Everything is very clean, the staff is very polite and attentive. I removed one star because the kitchen is so-so. What was cooked for lunch, dinner and breakfast is delicious, but everything on the menu is not tasty in general, they managed to spoil the snacks) And another disadvantage is that the admin says the sauna is open until 12 at night, and the staff at 23:00 insists that we leave) And so mostly pleasant impressions remained. 😘

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Анастасия Трофимова

Level 11 Local Expert

We returned from vacation today. Unfortunately, the service leaves much to be desired. I asked in advance if there were umbrellas on the beach, and they answered that everything was there. It's important to me because I have vitiligo. Upon arrival, it turned out that there are umbrellas on the beach, but there are not enough of them for everyone. The receptionist urgently began to look for a free place on the beach, just putting away the things of the vacationers who have now gone to the room. The next day, the neighbors taught us that it was necessary to occupy sun beds early in the morning, the issue was resolved with an umbrella, they just gave it to us under responsibility (in case of breakdown, payment for it) and we installed / cleaned it ourselves. The beach is very clean and the water is cool. But the cafe requires special attention, the prices are too high.when I made a reservation, they dropped the menu to me, but in fact the prices turned out to be even higher. Breakfast for 3 comes out on average 10,000 and for some reason everyone brings cold, dinner 20,000; A portion of 12 dumplings worth 2,200 tenge was carried for an hour. First, you wave your hands at the waiter for 10 minutes to bring the menu, then you wave to take the order and at best in half an hour they will bring something from the food. For 2 days there was no ice in the cafe and in the heat lemonade was simply brought cool ((( there are a lot of waiters, but they are all in no hurry to work, but they do not forget to throw their 10%. We were in the room "captain" 3-seater, which for some reason does not have a refrigerator and even a mineral water can not be cooled ((( on Instagram everything was great and beautiful, in fact, only the lake saved it is incredible

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Elena Svintsova

Level 6 Local Expert

A good base. Everything is new. I especially liked the house "Mayorsky", all made of natural wood. The staff is responsive and tries to make your stay comfortable. Everything is very clean, for this a separate respect! In the restaurant, the price level is high, Almaty, the quality is at the level. I would like more affordable prices for food and drinks. Then it will be beyond praise!

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42 reviews