A complex with the most convenient location, absolutely everything for a comfortable human life. Great room, restaurant with really good cuisine. The evening view is beautiful within walking distance, a walk near the Palace of schoolchildren 5 minutes on foot triathlon Park. The complex has a clinic with 7 floors of MRI CT, X-ray, ultrasound, check the stomach. A full-fledged medical center with wards where you can check up, take tests, dig in, and I think this is not the limit because there is also an operating unit with multiple awards from professors and surgeons. Clean, neat and tasteful. He will settle down for work, check the body and spend time without wasting time searching for the right one.
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Алексей Усков
Level 9 Local Expert
April 12
Positive:
- cleanliness in the hotel and in the rooms;
- polite hotel staff;
- convenient location;
Minuses:
- a very modest set of dishes for breakfast;
- breakfast dishes run out fast enough and they are not replenished;
- there are no coolers on the floors (although there are kettles and tea in the rooms);
- they refused to provide additional water to the room (only for a fee).
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Игорь Ш.
Level 11 Local Expert
July 6
Clean, cozy. Quiet enough. Polite staff. Beautiful decoration, Good kitchen. Not a bad breakfast. On the one hand, there is a view of the "Palace of Schoolchildren" on the other, the construction materials market. The elevator is running slowly.
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Игорь Ломеев
Level 13 Local Expert
April 17
Great hotel. Comfortable rooms with everything you need for both short business trips and long stays. Convenient location. Friendly staff. I would like to say a special thank you to the receptionist at the reception.
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Айрат Юсупов
Level 9 Local Expert
August 5
A good hotel, the level of service is excellent. The cuisine of the restaurants is of high quality. The breakfasts are full, they are not greedy here. The rooms are clean and fresh. The staff is cultured. I recommend it!
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Alexey Nechesnyuk
Level 4 Local Expert
March 29
A quality place! Are several floors occupied by a family? relatives? close? I don't know… But a family friendly atmosphere has been created while respecting all the attributes of a high-quality international hotel. Everything is fine there!
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Люда
Level 3 Local Expert
December 30, 2023
We really liked the hotel. The room has everything you need, including a safe. Excellent breakfast: 3-4 hot dishes, including porridge! Which is important at our age. Cottage cheese, honey, jam, fruits, cheeses, juices and much more - an extremely rich and varied table. Cakes, cookies, cakes... Friendly staff will tell you what you can watch, call a taxi, hold things after check-out if the plane is in the evening. It is conveniently located near the intersection of two avenues. Near a shopping center, banks, an exchange office, an inexpensive but very good dining room (it seems, "Yulka has pies"?), I write about it on purpose, a good choice. The city is modern, shiny and elegant. It is being actively landscaped, unlike in Moscow, where trees and lawns have disappeared on many streets. There are also pyramidal poplars and tall hedges of shrubs. This is both shade and protection from exhaust fumes, and from strong wind, which is often here in winter. People are responsive, even paying for us on the bus, because we didn't have a card.
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Илья Бобренко
Level 11 Local Expert
July 28
The staff is polite. The 2-bed junior suite has a set for one person. The breakfasts are average, the juice is diluted with water, the variety is so-so, in hotels of a lower class, it can be much better. I do not recommend a sauna, a room with an electric fork.
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Татьяна Сулима
Level 6 Local Expert
March 8
The most luxurious hotel , especially for its price .
Quiet, calm, there is a cool coffee shop in the lobby , the hotel has a kitchen with a wide selection of dishes .
The hotel has exceeded all expectations
20 out of 10
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MikhailAdv
Level 10 Local Expert
February 22, 2023
При выборе отеля в Астане выбор был сделан именно в пользу «Аланда».
Местоположение - очень удобное.
Персонал - отзывчивый. Все просьбы удовлетворялись молниеносно. Очень приветливые официанты. К сожалению не запомнил как их зовут, но им отдельное спасибо.
Комната очень чистая. Очень хорошая звукоизоляция. Отличная теплоизоляция окон. За окном было - минус 20, а, даже при закрытых вентилях на батареях, в комнате было очень тепло.
Сантехника поддерживается в исключительной чистоте, спасибо горничным.
Очень комфортное проживание!
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Элеонора Ильющенко
Level 6 Local Expert
September 25, 2023
Этой гостинице я поставлю пятёрочку.
Номера всегда чистые ,уютные. Персонал очень вежливый , документы всегда вовремя. Завтрак-очень хороший, вкусно и ешь все что хочешь. В общем, если хотите отдохнуть, то это туда ,нет шума, и не понятных звуков)))) Да, и самое главное не лазиют в личных вещах.
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Денис
Level 13 Local Expert
July 19
The interior is extremely pretentious. At first, the abundance of gold color is shocking, and then you get used to it. It is unclear what all this is for and who should be surprised by it. Many consider such a pile to be tasteless. But it's interesting to go for a change.
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Игорь Б
Level 16 Local Expert
April 19
The hotel exceeded all expectations.
I really liked the staff: they are sensitive and responsive.
The breakfast food is good with hot dishes.
There is a standard set: cucumbers, tomatoes, sausages. Juices: apple and orange.
We took a standard triple room. The room is large, clean, they changed the towel and offered water.
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Ксения Ерофеева
Level 6 Local Expert
May 3
Disgusting breakfast. It ends at 10 a.m., but there is no food at 9. Fancy cold fried sausages and everything in that spirit. The Internet does not work even at the reception. The sockets are hidden behind the bedside tables, there are no sockets in the public domain at all.
Of the advantages: a large room, clean enough, the reception desk is round the clock.
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Тарас Дисяк
Level 17 Local Expert
April 8
The staff is normal, the breakfasts are frankly weak for a 4-star hotel. According to the purity of the norms. The shower room is made for children (small). The mattress consists of two parts and it is moving apart.
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Кира Евсеева
Level 7 Local Expert
June 22
Nice place, delicious food, friendly staff. I advise you to visit. Beautiful view on the veranda.
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Рустам Р.
Level 3 Local Expert
July 1
Supper hotel,,beautiful view, rich view..The staff is good..not expensive..I recommend it to everyone!
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Толик
Level 10 Local Expert
April 17, 2023
Вежливый персонал, индивидуальное обслуживание, завтрак вкусный, разнообразный, сытный. В номере было чисто и чувствовался запах дезинфекции, но выветрился быстро. Расположение рядом с Дворцом школьников, АстанаМолл (Магнум)
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Юлия Казакова
Level 6 Local Expert
July 5, 2023
Отличная гостиница. Очень чисто, номера в классическом оформлении - что-то вроде англосаксонского стиля - картины, резная мебель с гнутыми ножками, камин, хрусталь:). Вкусная еда и персонал внимательный. Менеджмент на 10/10, а обслуживающий 7/10, но тоже неплохо. Расположение удачное, вид из окна шикарный
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Oleg
Level 21 Local Expert
May 4, 2023
Добрый день.
Проживание в отеле понравилось. Заселили быстро,приятный персонал на стойке регистрации.
Необходимо оплатить туристический сбор( не дорого)
От аэропорта ехать буквально 30 минут.
Номера чистые просторные есть все необходимое.
Минибар с демократическими ценами. Смарт ТВ. Все туалетные принадлежности.
Достойный завтрак.
Напротив отеля есть торговый центр.
Мне все понравилось.
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Haталья
Level 3 Local Expert
January 29
Excellent hotel and very friendly and friendly staff. Thank you so much for a pleasant time!
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Исатай Жунисов
Level 2 Local Expert
June 24
The room is clean, everything is there for hygiene, cozy, the staff is responsive
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Сергей
Level 15 Local Expert
August 24
From the beginning, I did not understand that this is a very good hotel, after I left it and went to another one, it turned out that the hotel was super!!!
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Айгуль
Level 14 Local Expert
January 16
Everything is fine, kitchen, restaurant, rooms, thank you very much. On the ground floor there is a beautiful small greenhouse.
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Надежда Андреевна
Level 4 Local Expert
July 8, 2023
Всё на высшем уровне! Расположение очень удобное! Идеальная чистота , уют комфорт! Вежливость персонала распалагает маментально! Обслуживание на высшем уровне!
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Анна Мяк
Level 12 Local Expert
February 22
The interior is very beautiful. Everything is so good and tasteful. There is a bar and a restaurant inside.
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МАРИНА Новицкая
Level 3 Local Expert
February 22
I stayed at Alanda again, I didn't choose it, it just happened. The room is an improved standard, it seems clean, BUT the bed linen is washed, the soap and soap are of disgusting quality, the breakfast is sooo meager, noisy. In general, nothing has changed in a few years. I don't recommend it, there are better hotels for this money!!!!
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Олеся Яковлева
Level 4 Local Expert
August 1
Cozy, comfortable, very clean, everything is at the highest level.
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Илья Лебедь
Level 13 Local Expert
January 12
A wonderful hotel, a 24-hour restaurant is also super! I stay only in this hotel, thanks for the comfort!
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Денис Абахов
Level 6 Local Expert
July 1
Excellent service, pleasant rooms. I liked everything
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Сергей Ращукин
Level 8 Local Expert
June 19
Nice hotel. The staff is positive, all are Russian-speaking!
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A A
Level 25 Local Expert
April 29
The hotel is nice, clean, friendly staff, good breakfasts. One negative does not give an additional bottle of water. One tenant, one bottle of water.
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Гульжан Есенбекова
Level 4 Local Expert
January 29
The breakfasts are delicious, varied, the staff is polite and attentive. Everything is clean and tidy.
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Олка Дом
Level 26 Local Expert
April 11
Great hotel , great restaurant , delicious menu
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Vassiliy W.
Level 5 Local Expert
March 18
Great Hotel. Rahmet Bayan has convinced me. Purity. Huge rooms . Delicious. Super
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Никита П.
Level 4 Local Expert
August 17, 2023
Комфорт на 3, персонал хороший, уборка номеров в этом отеле на высшем уровне, по "шведскому столу" на завтраке, он на 3 из-за заветренных овощей и малого выбора, номера комфортные.
Раиса Торопеева
Level 7 Local Expert
February 8
A beautiful building, I used the services of doctors, I just looked at the hotel, it was clean, warm, cozy
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айбулат г.
Level 8 Local Expert
March 7
The hotel is already tired of renovation, in general it's not bad, but everywhere there are shoals in small things, the breakfasts are just terrible, the choice consists of 6 dishes, 3 side dishes, 3 main dishes.
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Лидия Волкова
Level 5 Local Expert
July 19
The hotel is of course with 4 stars, but the breakfasts could have done better, otherwise it's the same thing every day and cheap yoghurts. There are no questions for the staff themselves, and if necessary, they will call a taxi and help with things, the rooms are cleaned perfectly.
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Сергей
Level 5 Local Expert
October 19, 2022
Был в командировке с 09 по 13 октября в Астане и останавливался в Аланде. Чисто, убирали каждый день. В номере тепло, это радовало, потому что коллеги мерзли в другой гостинице в городе. Завтраки нормальные, без особого разнообразия правда. Перед выездом ранним утром попросили с собой ланч-бокс, но нам даже горячий ранний завтрак приготовили и доставили в номер. Было очень приятно.
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Руслан Ильмурзин
Level 9 Local Expert
September 3, 2022
Обслуживание на высшем уровне, номера уютные, комфортные, цены доступные. При отеле имеется клиника, бар и ресторан. Находится в центре города, все необходимое находится в шаговой доступности.
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Баха Баха
Level 5 Local Expert
September 4, 2023
Всё классно! И точка! Балкон ресторан все супер! Админ, повара, официанты! Вкусно! Быстрое обслуживание!
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Arman K
Level 7 Local Expert
August 22
Nice hotel. The rooms are spacious. Not a bad breakfast
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Всеволод Мушников (ihs mhl)
Level 19 Local Expert
August 11
The view from the window went to the construction market. I felt like I was in China, it's the norm there 😃
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Марина Матвеева
Level 7 Local Expert
May 7
Convenient location, delicious cuisine, good rooms.
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Khairiddin Farrookh
Level 11 Local Expert
August 1, 2023
Пожалуй самый лучший отель из 4* в городе, завтраки фантастические на балконе, телек работает) отличное место для отдыха!
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Арина Грибова
Level 12 Local Expert
September 27, 2023
Oh no! Crystal chandeliers, rich carpets and that's it!
The staff does not want to say hello at all (even in response). The breakfast is mournful (((( The watering can is flowing in the shower. They couldn't find the registration for half an hour and, it seems, they didn't work very hard. Wi-Fi killed.
Conclusions: rich and absolutely stupid
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Диана Соболева
Level 5 Local Expert
August 1
Nice hotel, everything is clean, delicious food
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Ольга Терехова
Level 6 Local Expert
February 20, 2023
Хорошая гостиница тепло, чисто. Завтраки очень вкусные. Персоналу можно быть поприветливие. Больше услуг оказывать. Просила еду забрать от курьера сказали нет.
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Султан Абильдаев
Level 2 Local Expert
October 23, 2022
Одноместный номер просторный,чисто и удобно.
Очень уютный!
Хорошая сауна,комфортный конференс-зал.
Разнообразный шведский стол,готовят вкусно.