I do not recommend contacting this clinic. I had a bad experience with this clinic. You will be interesting only until you have paid the money (you will be offered free accommodation, transfer, etc.), but when problems begin and you contact under warranty, all the pleasantries will end (for example, you will be told to come to the clinic in the morning, and they will accept you in the evening, they will lie that there are no materials, and then you just find out that the doctor has gone about his business, they will try to get rid of you at any cost). A 10-year warranty is just a wrapper that costs nothing.
I came here after a long treatment with an orthodontist - they raised my bite with braces, since my teeth were small and my jaw joint was cramping, i.e. upon arrival at the clinic, my teeth were fully prepared so that crowns could be placed, the clinic doctors only had to maintain the exposed bite height by an orthodontist.
I explained my problem in detail to the owner of the clinic (his name is Faruk), the administrator and the Russian-speaking doctor. My friends also explained the situation in Turkish. I was assured that I was not the first with such a problem, that they could definitely do everything right and that if they did not succeed, they would not even have to pay, etc
. Everything suited me and work began, first they did an X-ray, and then they had to start turning their teeth. Before turning, I repeated several times that I needed to maintain the height of the teeth and asked if they would make a cast. The administrator (Ksenia) assured me that the doctors see everything from the X-ray image (it already became strange), they did not make a cast with old teeth, they immediately began to grind their teeth. After turning the teeth, casts were made, temporary teeth were made (plates that simply covered the teeth) and after a couple of days normal crowns (e-max) were made. They didn't show what they would look like, they were just cast right away and wanted to put them on permanent glue, but I asked them to put them on temporary, and a day later they put them on permanent. The pain in the jaw started to appear again, but I was told that the pain is normal and can be up to a month, since the jaw should get used to it.
After 6 weeks, the pain intensified and the joint began to shrink again, as it was before dental treatment at the orthodontist (as it was before braces) and a crunch appeared. I called Farook and flew back to this clinic, went to Dr. Victoria, she began to grind her teeth and so on for several days in a row (they ground their teeth and blindly searched for the right height, since the initial cast was not made).
I returned home, but I was getting worse, problems began, severe pain - the joint and head began to ache, painkillers did not help, and I called the clinic again and told about my problem. Dr. Victoria started advising me to go to a doctor at home. When I asked if the warranty would be valid in this case, I was told to fly to Turkey. The worst thing is that there were no such pains before installing crowns (there were no such pains before long-term treatment in Lithuania). As a result, we agreed that they would restore the height to me using the old caps, i.e. they would remove the crowns and put caps on the back teeth, find out the height and make new crowns based on this height. I buy a ticket again and fly to Turkey.
They are starting to sharpen my teeth again (as a result, they have worn off almost the entire chewing surface) and do not want to change the crowns that are too short. I'm starting to realize that the doctors at this clinic just don't know how to set the right height so that my pain and dizziness stop.
I ask you to do at least something to stop the pain (since you no longer have the strength to endure) and they tell me, tell me what, we will do, ...?!!! They tell me that I got them, that the guarantee is not valid and ask me to leave the clinic.
As a result, I was left with a huge problem, unbearable pain and faced a situation where other doctors do not want to take responsibility for poor-quality work (I was examined by a doctor at home, I got beautiful teeth like in the picture, but everything was not done correctly in height, night caps made in Turkey only do harm, and do not help) and you'll have to redo everything and pay another clinic again.
See original · Русский
Светлана Петрушина
Level 15 Local Expert
August 15, 2023
Очень люблю эту клинику за внимание к пациентам, за качество услуг, за отличных внимательных врачей и мед.персонал. 7 лет обслуживаютсь у них и надеюсь дальше .