I would like to mention the wonderful work of an employee of this department named Aida. She promptly resolved my question regarding the social card. The working day was coming to an end, there were only a few minutes left before the bank closed, the question remained open, however, Aida took my phone number, called me back after the working day, explained everything in detail and the next morning, without any reminders from me, sent the document I needed by whatsapp. He is a very sensitive and attentive person. I'm glad she worked with me that day, July 7th. It's nice when you meet a professional and purely human attitude towards yourself. It is employees like Aida who create a decent image for the bank. Thank you, Aida!

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Ильдар Хасанов

Level 3 Local Expert

I have been served as a legal entity in the bank since 2014. At the moment, it has become the worst bank in the Republic of Kazakhstan, the problems began in 2024. The delivery contract was registered for more than a month, currency control is something they do not read the contract, they make the same corrections for their own corrections and feedback can take up to 7 days. As a result, they got tired of opening an account and transferring money to another bank, where registration was done in 4 days.The situation repeated itself this week for another of my companies that remained in this bank, money in transit, currency control - it burns again, it cannot answer questions clearly, wait for them to answer you by mail))) and it's all the same again. As a result, I opened accounts in another bank, it's a pity for the lost time of 14 days and another week for a refund, etc. With the arrival of the co-owner of the Caspian Sea, there is no improvement.

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Александр П.

Level 7 Local Expert

I have opened accounts with a multicurrency card in this branch for the possibility of paying for purchases in Europe. The card is wonderful, everything is paid for. The department has excellent, polite, competent staff. Thank them very much! I am happy that I use the Jusan Bank card.

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