Alfa-Bank
Directions
Kavalskaja Slabada
5 km
Zavulak Čyžeŭskich
198 m
Information verified by owner
69 reviews
October 11, 2024
I give 2 stars only for the presence of the Alpha revenue cash register, which works 24/7 (but this is relevant only for business) On what day of the week, regardless of the time, you will not come to this department - there are constant queues and confusion. And the strangest thing is that there don't seem to be many people, but less than half an hour has never been able to sit here! It doesn't matter what kind of operation you need (payment or currency exchange/withdrawal). Slow service: specialists are always selling additional services to everyone (insurance, etc.) and spend 10 minutes of time praising what a wonderful service it is, they want a person who does not need it for nothing.
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October 1, 2024
30.09.2024 I came to the department to make a payment for the purchase of a parking space, it is more than 10,000 Belarusian rubles, the girl in window 2 was serving. Without listening to me, she interrupted, "The commission is 25 rubles." And so on several times. I said that I would pay through my personal account, but I need to change the currency, I sent it to the cashier. I change it and ask the cashier how I can check the details, because I decided that the payment will take place immediately. The hall is small, customers are sitting, and then the whole hall, the girl who directed to the cashier, "I told you that after the cashier you would come back to me", It's all in a derogatory tone. I turn around and say: "Girl, don't talk to me in that tone, I don't transfer 10,000 rubles every day, I need them to reach the developer" And then in the hall the client begins to comment that 10,000 rubles, well, what kind of money is it, etc. I was just humiliated, and provoked by specialist 2-go window. It is unacceptable to talk in such a tone with a client. Even if I transferred 1 ruble, I brought the money to your bank, and the specialist should explain to me at least 10 times so that I understand how to do it correctly, and not give a reason to discuss my operation in the hall. After I told her not to talk to me in that tone, she served me calmly. But I came out of this department like I was spat on. The negativity is complete. Before that, payment for the purchase of an apartment was carried out at Alfa Bank on Krasnaya Street, there was a wonderful attitude, everyone tried to help. The sediment is unpleasant. Select staff more responsibly
See original · Русский
2
July 16, 2024
The specialist worked coolly, very quickly!!! It was necessary to make an urgent payment with less than 15 minutes left before the end of the working day, everything was done!!!! Sergey Rabets helped me with this!!
See original · Русский