11/28/23 I wanted to exchange $, they did not accept a normal whole clean bill, saying that there was a speck visible only in UV, mold on it. After looking at the list on the stand which bills are not accepted - I did not find such a case, it is not written anywhere that a bill with a spot of yellow glow in UV is not accepted, to which the cashier replied to me that such a case is not listed in the list of bills that are accepted (there is only a spot with blue and white glow listed), which means it can Don't take it from me. I asked where she got it from, where it was written, to which she replied I have an encasement and closed the window. I needed it urgently and it was evening, so I was upset. And I exchanged it in another place without any problems. I don't know if the problem here is with the employee or with Alfa Bank itself (do such installations work in it or did the cashier behave like that)
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Алексей К.
Level 3 Local Expert
November 19, 2023
Of the advantages - almost always the best exchange rate. Of the minuses, there is ALWAYS a queue of 20-30-40 minutes. It is inconvenient for both bank customers and store visitors.
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Владислав
Level 19 Local Expert
September 13
Long queues. You've been waiting a long time to change money.
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Роман Князюк
Level 8 Local Expert
January 31
The exchange rates are good, but it's time to open a second cash register.
The queues are very long
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Виолетта Лапуцкая
Level 3 Local Expert
August 25, 2023
Очень долго считают, Чтоб разменять деньги надо 2 часа простоять.
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Наталья А.
Level 5 Local Expert
November 27, 2023
Always a good exchange rate
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Андрей Жоль
Level 7 Local Expert
June 23, 2022
При открытии не было терминала, сейчас не знаю
петр
Level 14 Local Expert
June 13, 2020
самый высокий курс российского рубля к белорусскому и наоборот. никогда не видел, чтобы где-то было выгоднее.