I want to thank the best specialist, Irina Matrokhina, for the excellent work. A very sensitive employee to clients, competently and professionally answers questions. She is very attentive and always friendly. Promptly solves any problem.
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Dmitriy K
Level 9 Local Expert
September 18
A new branch has opened, a large 24/7 zone, three ATMs, stylishly atmospheric
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zanleo
Level 5 Local Expert
July 12
The best bank!)
The reader for ID cards (new passports) is now (July 12) located on Krasnaya 7 due to repair work
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Алексей Иванов
Level 6 Local Expert
March 27
Now I am in this department, after 30 minutes, the queue at the ticket office has not moved a single person. I came to the hall there was a queue of 2 people, I am the 2nd. Half an hour later, I'm still the second and there are already 10 people in the queue!
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Светлана С.
Level 2 Local Expert
April 27
Unfortunately, the worst service is provided to individuals. There is no concept of tolerance for clients with disabilities. Our blind employee was denied service.
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Александра А.
Level 9 Local Expert
April 5
Endless queue at the checkout! I've been waiting for more than two hours! Increase the number of cash registers, since this is a constant problem!
ATMs, of course, are available around the clock, but they do not do everything.
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Tailer Derden
Level 4 Local Expert
April 19
The same problem with the queue, there are not many people, but you can sit for an hour. Despite this, Alfa-bank is the best, if you do not come to their cashier…
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Наталия Ш.
Level 4 Local Expert
March 1
If you want to sit in line for an hour to change the currency and put it on the card, then you are definitely here.
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Юрий Тарасевич
Level 4 Local Expert
June 11
They give out dollars with mold that they don't take anywhere.
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евгений к.
Level 6 Local Expert
November 23, 2023
The most terrible thing is that there is always a queue at the checkout for unknown reasons
It seems that employees come to sleep at work
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Vadim Titov
Level 6 Local Expert
December 1, 2023
The queue at this bank is for two hours at best to change the currency. There is always a queue. They have not been able to establish work for many years
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Ilya I.
Level 4 Local Expert
September 16, 2023
Сам в банкомат захожу редко, но как ни зайду вечно какие-то тех. работы, купюры не принимают. Если не учитывать эти проблемы в принципе нормально
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ЭЛЬНУР КУРБАНОВ
Level 6 Local Expert
February 16
A terrible separation. I spent an hour in the queue for the currency exchange without waiting for my turn.
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Лев К.
Level 3 Local Expert
January 26
Very slow service. Permanent queues…
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Евген Петро
Level 4 Local Expert
July 27, 2023
Самый разгар рабочего дня, работники банка еле двигаются.