Every time I go to the currency exchange office, I am delighted with the service. The cashiers work quickly, and the girl at the entrance is very friendly, always answers all questions. She smiles sweetly and, in my opinion, I am a qualified employee, I am very grateful to her. I think my name is Anastasia.

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ownwd

Level 10 Local Expert

There are no questions for the cashier or the specialist! And here are the questions for the girl who is sitting at the entrance with a dissatisfied face and folded arms... she doesn't know how to talk! It was necessary to help a foreigner, she replied with a grin, we are in a Russian-speaking country, we do not have to speak English ... she was sitting at home on the couch. How does a bank of this level recruit such employees? 08/21/25 time is 11:20 a.m. approximately. The consultant is obviously there just for show, it's still morning, and she's already unhappy The consultant didn't even bother to help the client, and she talks to everyone like that, uninitiatively, with a dissatisfied face, feeling like they came to her house to drink tea

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Max Killer

Level 14 Local Expert

Alfa is a good bank. I like the app and the service. But it all ends when you get to this department: queues in the morning, at lunch and in the evening. There is a queue at the cash desks, specialists and ATMs! You're serious about 2024. Alpha expand or open another branch at least nearby)

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Alfa-Bank

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209 reviews