It couldn't be worse. It is not possible to exchange currency and not waste time. For a very long, very, very long time. There are two cash desks for currency exchange, but for some reason only one works. Also, bank employees are constantly getting stuck into these cash desks with their own business. In the end, I don't recommend it. You constantly wait from half an hour to an hour to exchange money. Parking is always occupied. Don't park.
See original · Русский
Show business's response
Инга Шуст
Level 5 Local Expert
November 30, 2024
A good bank, but oh how annoying it is when they give you a currency that seems neat, after a while you go to another one to change it, they throw it at you and say that it glows all over, you check what you changed here and how unpleasant it is, you see what you give, and now what do I do with it.... in general, my favorite bank is
See original · Русский
1
Александра Теницкая
Level 10 Local Expert
October 8, 2024
A good bank, a fast ATM. One of the advantages is that you can only get inside with a card, although recently this function has been disabled, and when you are standing near an ATM, someone else can come in
See original · Русский
Евгения Демешко
Level 2 Local Expert
September 30, 2024
I came to the bank, I wait for 45 minutes on one coupon, there are no changes, I took another coupon, I sit for 25 minutes, I wait, they call people who came later, without a queue, disgusting
See original · Русский
Игорь Пронкин
Level 5 Local Expert
May 30, 2024
Alfa-Bank deserves the highest rating.
I had a question about urgent payment for Greenway goods, but Tinkoff couldn't do it here, maybe I don't have a conversion service.
On the same day, I resolved the issue at Alfa-Bank.
Service, professionalism, everything is very good. We issued a virtual card, and 4 days later we delivered the physical card directly to our home👏I'm your client now!
See original · Русский
Show business's response
Мишаня Краснов
Level 2 Local Expert
February 22
There were 3 cash desks open on weekends, one of them was a cash register. A large queue of people. Come to Alfa Bank and you will lose at least an hour of time.
See original · Русский
Show business's response
Лисица
Level 10 Local Expert
April 29, 2024
The door to the cashier is always open, no one is watching this, there is no privacy and respect for visitors, everyone present is watching the currency exchange, the bill account is working with errors, cashiers are sitting manually checking the currency several times, so the exchange will take at least 20 minutes. Presenting a passport is a formality - no one is looking. During the exchange, no document is issued on the completed operations.
See original · Русский
Show business's response
Андрей Логвинов
Level 5 Local Expert
October 7, 2024
The ATM does not charge 100 rubles of a new sample. I have to stand in line at the checkout. It's not very convenient.
See original · Русский
Naklor TV
Level 8 Local Expert
October 17, 2024
Unfortunately, the only branch of this bank, but despite this, there are practically no queues
See original · Русский
Show business's response
Елена М.
Level 4 Local Expert
July 19, 2023
I decided to get myself an installment card.Several banks refused, and Alfa-Bank-we will be glad to help you!And they picked up a suitable card for me!A great bank.I recommend a visit.
Special thanks to the specialist, Tatiana Masyagina, for her responsible attitude to her work and human attitude towards people.
See original · Русский
2
Show business's response
Артур И.
Level 4 Local Expert
October 8, 2024
The service is disgusting. Especially the electronic queue
See original · Русский
Лиана Картинина
Level 7 Local Expert
September 29, 2023
Horror, the 4th in line to a specialist and waited 1.5 hours. Periodically, people came up calling their last name and they were called one after another. Not even through one. Alfa Bank is good if you don't come to the branch. If you need to change documents or a certificate, then take half a day into account.
See original · Русский
2
Show business's response
Маша Славина
Level 9 Local Expert
September 27, 2024
A lot of people , one for the whole city
See original · Русский
Лариса Булацкая
Level 7 Local Expert
July 24, 2024
Everything is fine, but why is there only one ATM in our city for accepting money, which is constantly breaking down? It's been broken for several days now. They are in no hurry to repair it. Deposit funds - stand in line at the checkout.
See original · Русский
2
D.
Level 9 Local Expert
May 15, 2023
A great bank. Friendly and courteous staff. They will explain and help you. There is an ATM and a bill acceptor 24/7.
See original · Русский
1
Show business's response
STAS)
Level 8 Local Expert
May 15, 2023
A good bank. They help clients in case of problems. I was temporarily out of work and had nothing to pay for the loan. They did not sue and did not call with threats, as is usually the case, but offered to refinance the loan and choose conditions more convenient for me
See original · Русский
1
Show business's response
Анжелика
Level 10 Local Expert
November 4, 2023
Excellent specialists. Everything is clear, understandable, and prompt. Thank you very much)
See original · Русский
Николай Родский
Level 3 Local Expert
June 14, 2022
1. Positive point: SOMETIMES there are interesting deposit offers for individuals
NEGATIVE impressions:
2. In order to attract customers, additional information is required on the bank's website:
- there is information about the operating hours of the branches, but there is no information about the fact that there are breaks at the cash desks. As a rule, there is only one cash register in Bobruisk, and if there is a break in the cash register, then you will not be able to replenish your deposit - wait or come later...
And the Client values his time
3. I really don't like that it is necessary to replenish deposits only through a specialist. Again, a waste of time: a queue to a specialist, then to the cashier and ...
I put two stars only for SOMETIMES attractive deposit offers. And the rest ..... alas, it does not please yet
See original
2
Show business's response
техник т.
Level 3 Local Expert
December 6, 2024
There is no admin, there is no one to help with the question, they do not know how to talk and they do not have the desire to help…
The assessment is appropriate🤷♂️
See original · Русский
Show business's response
103335 Баранов
Level 4 Local Expert
December 13, 2023
I think those who have come across transfers from this bank's cards will understand everything without comment, plus the service itself does not really know anything.
See original · Русский
Show business's response
Oleg Lazorkin
Level 15 Local Expert
October 14, 2024
As well as all branches of Alfa Bank. ATMs are a separate room. I enjoyed it
See original · Русский
Show business's response
Дей 😁
Level 6 Local Expert
October 28, 2024
The Best Bank
See original · Русский
Show business's response
658409 Малиновская
Level 2 Local Expert
December 20, 2021
The bank is good, the service is good too.For the first time in 10 years, I faced a negative moment in the operation of the ATM. I did not accept the PIN code and the scoreboard showed that the PIN code was entered incorrectly.The support service tried to help, I changed my pin 3 times through the application, but the result is the same.As a result, I withdrew the money from another ATM.Pay attention to the ATM service.The bank's staff is polite and tried to help solve the problem.
See original
Show business's response
Эльмира И.
Level 2 Local Expert
July 16, 2024
It is impossible to get through
See original · Русский
Анна
Level 6 Local Expert
September 19, 2022
The service is disgusting. Just to change the currency, I stood in line for 40 minutes
See original
Show business's response
юлия к
Level 11 Local Expert
November 22, 2021
I like a good bank, a favorable exchange rate, and a small percentage for withdrawing from a card from another country.polite staff.
See original
Show business's response
Осиповичи Л.
Level 4 Local Expert
August 19, 2022
it is never possible to contact a representative of the service department, only with a robot
See original
1
Show business's response
DARIA OVSYANIK
Level 9 Local Expert
September 8, 2021
Long queues, the service is not bad, but most of the workers are constantly with a dissatisfied face, as if they are being forced to work there
See original
Show business's response
Артём Шевчук
Level 11 Local Expert
November 30, 2020
A good bank in terms of consultants, they will help you perfectly, tell you, advise you. But how is the bank's system expensive
See original
3
Show business's response
Ananas Zhenya
Level 5 Local Expert
August 30, 2022
It's a long wait. A simple question should be solved through a "specialist"
See original
1
Show business's response
ITCapcom
Level 12 Local Expert
September 15, 2023
Nice, quiet bank branch, but little information…
See original · Русский
Show business's response
Оля
Level 12 Local Expert
January 10, 2023
It's terrible, the employees don't know the products they work with at all and don't hear the customers.I'll choose another bank.
See original · Русский
Show business's response
Наталья Песоцкая
Level 18 Local Expert
May 13, 2023
Fast service
See original · Русский
1
Show business's response
Михаил Манько
Level 2 Local Expert
May 19, 2022
The most clumsy customer service bank is not what application is constantly lagging✌️
See original
1
Show business's response
Юрий
Level 27 Local Expert
January 21, 2020
Periodically, there were problems due to incompetent employees, who were probably already fired, but otherwise a good bank branch. It's a pity that it's the only one in the city.
See original
2
Show business's response
Антон Юрковец
Level 6 Local Expert
January 28, 2022
The bank is excellent
I use it myself and I'm happy
See original
Show business's response
Диана Соколова
Level 2 Local Expert
December 26, 2019
The waiting time from arrival to service is more than 50 minutes. Despite the fact that 50% of the staff were not occupied by people. OK, guys, keep it up.