Alpha's ATM either has a hefty queue, or there is no money, or it does not work. The problem is constant, given that this is the city center, there is very little one. The management should have considered placing several more ATMs in the city center for a long time. The service at the bank is very slow. Sometimes two ticket offices close, only one works, although there are no breaks in time...

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Диана Невирец

Level 6 Local Expert

The service in the bank is always at the highest level. The operators are always ready to help and quickly resolve any issues that arise. I would like to mention a convenient mobile application that saves time. Good location of the bank branch.

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Илья К.

Level 5 Local Expert

The terminal on the street does not accept new banknotes with a face value of 100 b.rub. I went inside, there are a lot of people. He went up to the manager, said that it was okay (we have it like this). There used to be a terminal still inside, I ask, where is it? He says we decided to remove it. Stand like the whole queue... I am so perplexed why contactless ATMs are everywhere in the Russian Federation, but here you constantly return to the past for 20 years, so also the approach is "interesting". I was charged with negativity. I do not recommend it for permanent maintenance.

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Alfa-Bank

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