The only branch of Alfa Bank that is open until 20:00 and on Saturdays. Very convenient location and work schedule. There is always a good exchange rate. It was necessary to pay for the purchase and transfer the money to the account of the legal entity. I arrived at lunch, but I didn't have time to pay because of the large number of customers. I had to visit the bank in the evening. The bank's employee, Yuri, provided competent advice on the bank's services and the transfer fee charged, and provided assistance in transferring funds. Thanks to him!!! I would like to ask the bank's management to increase the number of employees working with clients in the hall. There are only three of them! They are well done, they work quickly and competently, but there are three employees for such a branch in the center of Minsk (there are many shopping centers and administrative buildings nearby) It's very small. You're losing customers! Many people just leave after seeing 10-15 people in line.

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Анастасия Тинякова

Level 3 Local Expert

The department is good, I came with a specific request, everything was decided. Vadim Begun advised. I want to say a special thank you to him! I helped to understand the situation and solved the problem very quickly. 5 stars for the employee)

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Каролина Суфранова

Level 3 Local Expert

On Saturday, 16.08, they came to the bank at 10:20 in order to simply change the address to create a new card, because it was not possible to do this in the application itself, they told them to contact the bank. We waited for an hour, and the procedure itself took 2 minutes. The staff was absolutely not confused by the fact that we had been waiting for the devil knows how long, and apparently it was difficult to warn about waiting for service . The girl was amused by our question about the possible acceleration of service, but it was absolutely not funny to us, they were just late everywhere This was first encountered in Alpha

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