Alfa-Bank

Rating 4.6
95 ratings
Rate this place

32 reviews

Level 4 Local Expert
December 28, 2024
Two ticket offices - one is closed, the second lunch is until 13:00. There are 12 people in the queue. Are these your accepted service standards? Is there any way to ensure the smooth operation of cash registers, taking into account the constant queues? Google maps has a lot of negative reviews about the work of the cash register in this branch. Also, card replenishment via the information kiosk does not work!
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Level 3 Local Expert
February 28
02/28/2025, time 17:50-19:00 Two cash registers, one of which is not working. There are about 30 people in the queue. 3 more employees are sitting at the tables. To perform a minimal operation, you really need to stand for a whole hour. How are things going with you guys? Is nothing bothering you?
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Level 3 Local Expert
March 1
There are 20 people in line, there is one cash register, in which three employees are sitting, while they are still being sent there on loans without waiting in line, they arrived at 11.00, they had not passed by 11.40, the service was disgusting.
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Level 11 Local Expert
April 1, 2024
We needed coins for exchange. They helped out a lot. The staff is friendly and friendly. I will also contact you on other issues. I am not a client of this bank myself, but it is possible that at the next request I will find out the details and advantages of the cardholders of this organization. The queue came up quickly, which also pleased me. The fact that there is an opportunity to recharge is also very good.
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Level 5 Local Expert
February 2
Constant queues of 20+ people, constant waiting of 30 min. Is it really impossible to add a cashier
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Level 3 Local Expert
November 21, 2024
As usual, queues of +20 people and a wait of 30 minutes just for currency exchange
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Level 8 Local Expert
February 15, 2022
Very pleasant and attentive staff. Clean and tidy inside. Disposable masks are offered. During the New Year holidays, you could send a free greeting card to anyone. The management personally helps if "extra hands" are needed during a large influx of customers. Just great!
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3
Level 12 Local Expert
October 9, 2023
With a queue of 15 people, an employee of one of the ticket offices simply leaves to talk to another employee. Well, what can I say, customer orientation 👍
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Level 15 Local Expert
February 23, 2023
We took out a loan earlier at 27% Time has passed and the loan has grown like mushrooms by 29% What do you mean? Specialists are not competent in their speech. In fact, they just sit at their jobs. They look down on people. They go outside to smoke during working hours, and then they stink like they've smoked the whole factory in the world. I do not recommend it.
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4
Level 8 Local Expert
February 9, 2022
A great bank! The high professionalism of the employee is immediately noticeable. There is a clear and precise answer and solution to any question. The staff is always polite. I recommend this bank to everyone!
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5
Level 4 Local Expert
May 1, 2022
I really like this bank. The service is good here. Pleasant staff who will always help in an incomprehensible situation. I recommend it to everyone!
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2
Level 9 Local Expert
March 1, 2022
Good service, pleasant atmosphere. However, I was looking for an entrance, mom, don't grieve)). But maybe it's my topographical cretinism))). And their app is the most normal of all that I've used.
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3
Level 8 Local Expert
June 16, 2022
Thank you very much to the bank's staff for their sensitivity and attention! Served 5 minutes before closing time! And they even stayed late! But at the same time, no negativity! Everyone is friendly and helpful!
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1
Level 13 Local Expert
February 25, 2022
It is very cozy and pleasant even to sit in line. It's bad that there is only 1 cash register, but it works fast. In winter, even tea is offered to customers. So cute
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3
Level 7 Local Expert
July 8, 2022
An ordinary bank. Good offers and customer service. It is convenient that we have made it possible 24/7 to hand over the proceeds to a legal entity and deposit or withdraw cash to individuals.
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1
Level 5 Local Expert
August 28, 2023
Did your hackers have a bad snack on the weekend? The maps app does not work
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Level 9 Local Expert
February 16, 2022
One of the best banks in the city, I really like the service, good exchange rate, pleasant atmosphere,
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4
Level 8 Local Expert
January 26, 2022
The best bank!!! Excellent, helpful, pleasant, best staff!!!!
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5
Level 4 Local Expert
May 13, 2024
Good service
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Level 10 Local Expert
August 12, 2021
Competent and responsive staff. Pleasant service. A comfortable and spacious hall.
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6
Level 11 Local Expert
February 7, 2022
I don't like this bank, no matter how many times I haven't applied, some problems always come up. But my husband will receive a salary on the card of this bank
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3
Level 6 Local Expert
December 11, 2021
Excellent department, polite and competent staff.
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5
Level 12 Local Expert
May 22, 2023
The best bank in Pinsk.
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Level 10 Local Expert
February 4, 2022
A great bank is always a pleasure to visit
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8
Level 10 Local Expert
January 31, 2022
Excellent organization of work!
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6
Level 15 Local Expert
April 27, 2022
Competent staff
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2
Level 9 Local Expert
October 16, 2021
It's modern, but there's no parking.
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1
Level 7 Local Expert
January 31, 2022
The best bank in the country!
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6
Level 2 Local Expert
January 9, 2021
A good bank
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6
Level 7 Local Expert
January 24, 2019
Spacious compartment. There is a place to sit down.
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2
Level 6 Local Expert
March 3, 2019
Everything is beautiful, kind and cultured!
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3
Level 20 Local Expert
April 14, 2020
A good bank!
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3