1. The ATM works very rarely. 2. The girls on the right, 3 people, are always free and just smile at the way customers queue at the 1st or 2nd window. (Only one of them works). 3. The bank is constantly packed with customers, the queue is crazy only in one window. 4. There is no air conditioner and no water in the boiler. 5 Next to the Parity Bank exchanger, you often have to pay for the services of another bank rather than waste time and health.

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Scukka scukka

Level 18 Local Expert

Constant queues!!! Endless queues!!! ATM does not work very often!!! The population in Baranovichi is almost 200,000 people, and Alfa-Bank is only 1 !!! And there is only 1 ATM !!! This is some kind of nightmare. Constant problems with the ATM, because a lot of people are hammering it every day!!! Management, install at least a couple of ATMs in the city of Baranovichi!!! We can have another branch!!! What kind of attitude to customers??? Probably we should go to another bank.

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Юлия Копач

Level 4 Local Expert

Hello! I would like to express my gratitude to Irina Gutko, an employee of the business service department of Alfa-Bank in Baranovichi. Always fast, competent service. You can be proud of such employees and take an example from them in the work and culture of communication with customers!

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