The bank is great and the branch is very good, but in a place like this it is doomed to eternal queues, that's why there are four!!! Here I opened an account and the first card for my daughter and son, although I didn't wait for my son, I realized that it would take a long time, and I moved to the Sportivnaya metro station next door.The staff, as in most banks, is professional and friendly!

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Татьяна Б.

Level 3 Local Expert

THERE are ALWAYS huge queues!!!!! The service is very slow. If you have a question and need specialist help, you will need to spend at least 2 hours in the bank. If it weren't for the salary project at this bank, I wouldn't have opened an account there and wouldn't have advised anyone.

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Юлия К.

Level 7 Local Expert

There are constant problems with ATMs, it works only for depositing, then only for withdrawing, then it does not work at all. When I issued the card a few years ago, the registration data was entered incorrectly, although they were copied from the passport, after a while I addressed a certain issue and at the same time asked to change the incorrect data, as a result, two addresses are now entered, the incorrect one was never deleted. It is impossible to change this information through the application, when I reissue the card, I have to manually enter everything.

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Alfa-Bank

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266 reviews