The second time in the department of individuals, the manager allows the customer to be rude. Leaves one negative impression. You can calmly and more adequately communicate with customers. Especially if you want to be serviced. The service at the cash desks and in the department of legal entities is always good. But as an individual, they communicate very negatively. I do not recommend the department for physical therapy.

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Барановский Максим

Level 30 Local Expert

An excellent bank in the city center, the staff are polite, explain everything clearly, there are a lot of offers for individuals.individuals on loans, installments, deposits, there is a central department store near the bank, a public transport stop, I recommend it!

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Вячеслав Киселев

Level 2 Local Expert

I came to the bank to make an account and a card for work. When I got to the terminal, I didn't quite understand what I had to press. I decided to ask the employee that I was sitting on the couch in the middle of the hall and was looking at something on the phone non-stop. I asked him about my problem, to which he replied without looking up from the phone: "You need to select the service you are interested in in the terminal." When I asked what exactly I needed to click, I got a very interesting answer: "Well, look there, I don't remember." And he also continued to look at something on the phone. The question is, what is the point of paying an employee for work that he does not do? Or is he just there for show?

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