The specialists were happy to help me with a question that arose later. The invoice processing operation was done perfectly, the place was well maintained, and the waiting time took very little. I was left with positive emotions and I think I will continue to have such emotions with this bank.

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Валентина Старовойтова

Level 5 Local Expert

I love Alfa Bank very much. Two years ago, it was necessary to pay for tickets online to the Catherine Palace in Pushkin. It was already late when the payment was transferred from Belarus Bank to Alfa-Bank's account. Tickets were redeemed at night as soon as the reservation was opened. And we don't have enough money in the Alfa Bank account. We call the support service at one o'clock in the morning and the money is credited to us at ONE o'CLOCK in the MORNING at our request. The situation was very sensitive, the tickets were for a group of tourists for 100 people for the May holidays in St. Petersburg. This is the best bank. There is something to compare it with.

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ewrms e.

Level 10 Local Expert

The most disgusting bank with the most disrespectful attitude towards its customers that I have ever seen. There is no customer orientation at all. If there is an opportunity not to use their services, this will be your best decision, which you will never regret, because the attitude towards your customers is worse than in this bank. I felt it firsthand. And apparently, the bank has not even heard what loyalty to its customers is. In general, stay away from this bank and you will be happy! 100%. I didn't listen to the reviews, but now I've seen it from my own experience. Don't repeat my mistakes.

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110 reviews