Alfa Bank

4.5

48 ratings

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Янина Шантор

Level 10 Local Expert

A new branch. Cool renovation. The service is fast, there was no queue noticed. Recently, there have been problems in the branches of different banks with the exchange of old dollars : Sometimes they're too old, sometimes they're black, sometimes they're stained, sometimes they're something else. They were accepted here without any problems.

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Павел Козлов

Level 8 Local Expert

Excellent bank in terms of the convenience of the application, good design and atmosphere But there is always one THING, it is an ATM, in 8 out of 10 cases, it does not work, no matter what time you arrive, in the evening, in the afternoon, or at night. Please do something about it, it doesn't work very often, or please put a second one.

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Кристина Дмитриевна

Level 7 Local Expert

Hello The service of this bank, namely Alfa Bank, is at the highest level I've been using the bank for 6 years, everything is great

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lvanova

Level 5 Local Expert

The ATM is not working, the bank's staff responsible for settlement operations only spoil the mood and raise nerves, they do not know how to communicate with customers (

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Дарья Бардаш

Level 7 Local Expert

Against the background of this hole, any branch of any bank will seem wonderful. I usually turn a blind eye to everything in such places, because often the employees have nothing to do with it, they just do the work according to the regulations, but there are specific questions for the employees and specifically for the woman with the badger-colored tail. I can't explain in detail what the problem of the service is, because I was never served. They just missed me, or rather, the owner of the tail in the color of a cute animal specifically missed me. Even at the reception desk of the rudest polyclinic, you will be served better (after all, they will at least try to help there). By the way, the Internet in the department does not catch anywhere: neither at the window nor at the door. This is for those who, like me, will need to solve the issue of using a phone. It won't work, friends. And you won't be able to solve your problems here. Nothing will work in this department at all. And this is not just my single negative experience, during the time I was waiting for my turn (which never came), at least 2 people encountered poor service. To one of the women, when asked how to pay for a loan, the employee said, "How do you go to the bank if you don't know?". It's very simple, I wouldn't have known either the first time, and banks usually help with this, but apparently not here. Here you can drink some water and look at the beautiful design. For the rest, it's better to go to the astronauts.

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Артем К.

Level 5 Local Expert

I arrived on Sunday morning, but the ATM is not working, and their beautiful repairs are useless if the customer is the last person for the bank.

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Nazar K.

Level 6 Local Expert

Excellent new department. The service is excellent!

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Dima S.

Level 7 Local Expert

I would like the ATM to work more often to replenish the card. Through the cashier, they ask for a passport, or they don't ask for a credit card. There is no desire to carry a passport with you for this. I understand if you withdraw money, but why would you put a passport?

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Андрей Александров

Level 15 Local Expert

Excellent bank, very convenient for business.

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Георгий Дубовик

Level 8 Local Expert

The bank is great, but the ATM doesn't work all the time! Big problem!

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Руслан Руслан

Level 5 Local Expert

The bank is good. I use it. But the disadvantage is the location. Parking spots are a constant lottery (

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Алексей Ф.

Level 6 Local Expert

The building is new - the problems are old! As always, the ATM is not working

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Андрей Володченков

Level 9 Local Expert

It's a very cozy place. Modern, fast, very beautiful

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Aleksandr Kuznetsov

Level 7 Local Expert

Great service, cool location.

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Александр Тяпко

Level 6 Local Expert

A bank is like a bank. Very nice renovation.

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Алина

Level 2 Local Expert

A beautiful building and extremely rude ticket office service

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Алексей Ильин

Level 11 Local Expert

Extremely negative staff

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Сергей Машков

Level 4 Local Expert

Excellent bank

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Алексей С.

Level 6 Local Expert

Modern, thoughtful, everything is smart

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Дарья Савельева

Level 10 Local Expert

Everything is working. The building is super

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Игорь Вересов

Level 14 Local Expert

Solved the problem.

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Alfa Bank

21 review