Alfa-Lyve

Rating 3.2
14 ratings
Rate this place

8 reviews

Level 3 Local Expert
October 9
I am very pleased with the organization! I contacted him on Saturday, and received it with delivery to the address on Monday. Paid after receipt. I faced the problem of replacing the heat exchanger, or rather I could not find a heat exchanger for alfa-color for an adequate price. The set includes locks and gaskets.. Everything is of decent appearance and packed according to the factory. When placing an order, we discussed the problem and heard a couple of sensible tips on the topic, for which I am very grateful. I also ordered an asbestos plate for the wall in the combustion chamber. I recommend contacting, I am sure that experts in their field are doing the job 👍
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Level 2 Local Expert
April 4, 2023
A terrible company! Never mess with them! Contractual obligations are not fulfilled (if the boiler breaks down, they are obliged to restore heating during the heating season during the day, as a result, they were repaired a week later). When a boiler that is under warranty fails, they try their best to force you to buy the necessary part for a lot of money, and not change it under warranty! E-mails and letters are ignored. It is not possible to build a dialogue with the director, he is not well-mannered and aggressive. Take care of your money and nervous system, choose another boiler maintenance company!
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1
Level 2 Local Expert
August 18, 2023
It's a terrible company, I don't recommend it to anyone. They broke the gas column, these are the masters they have, they don't fix it, they break it. They take good money...The director is aggressive, he needs to learn how to communicate. 👎👎👎
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Level 2 Local Expert
December 27, 2021
Everything is beautifully painted on the site, but in fact it's the opposite. I asked about the purchase of a heating element for the ignition of pellets. I called in the morning, they said let's send an application to the post office within a couple of hours. I wrote, I'm waiting for an answer, 4 hours have passed, they are silent. I called myself, you have a boiler of the wrong model, but I didn't even write which model and in general you are in another city and they hang up on you. I called back again to ask if it was available at all or not, they answered don't mess with our heads and hung up. They write to us every customer is important ... When there is a boiler, in the cold, and the ignition does not work, but such sellers do not answer at first for half a day, and then they throw tubes. I do not recommend such "suppliers" to anyone
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1
Level 3 Local Expert
August 9, 2022
Great company! Thank you for your help and for your approach to work! They tried to help, ran, thought, offered! I can't tell you! Prosperity to you!
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Level 6 Local Expert
August 31, 2021
If the boiler is broken, I constantly call these guys, there is no one better and faster in the city! I want to express my gratitude to engineer Alexander, who explained to me the whole essence of the problem and eliminated it.
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Level 6 Local Expert
October 1, 2021
It would not hurt to learn how to communicate politely with customers on the phone.
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1
Level 2 Local Expert
June 3, 2016
Professionalism, efficiency.
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