A 5-storey hotel, where the entire fifth floor is given over to a bar and a breakfast place. The prices at the bar for food are affordable. Polite and friendly staff, coolers on each floor, cleaning every day, kettle, dishes, a meter-long refrigerator with a mini bar, bathrobes, green(!) slippers, TV, air conditioning. ATM and pharmacy on the 1st floor. A 10-minute walk or a 100-minute taxi ride away is a shopping center with a supermarket where you can buy a variety of semi-finished products of local bottling - very tasty orama with greens, potatoes and meat, dumplings with cheese, a bunch of salads and everything else. Next to the hotel there is also the House of the Republic with a square and fountains, as well as a cable car for climbing the Kok Tobe.
See original · Русский
1
Наталья
Level 11 Local Expert
February 14
I stayed at the hotel for 3 nights. In general, I liked everything. The hotel is conveniently located in the city center, just behind the Palace of the Republic. All public transport stops are nearby.
The economy single room is small, but I had enough space. They clean every day, shampoo soap, toothpaste are new every day, there are disposable slippers and a bathrobe.
There was a refrigerator-bar in the room, and you could put your own groceries if necessary. There is a cooler with cold and hot water in the hallway on the floor.
I paid for breakfast so I wouldn't have to look for a place to eat in the morning. I didn't like the breakfast. Porridge is very sweet, why put so much sugar, I don't understand, but if a person has diabetes? The sausages are tasteless, but in principle you will not stay hungry.
The disadvantage is the high audibility from the corridor. I was unlucky, the neighbors came back at night and made a lot of noise in the hallway.
Each guest can use the sauna for 1 hour per day. You need to order at the reception. I liked it very much. You can also warm up in the ice pool. In addition, there is a small gym, I did not use it.
In general, the hotel is very cozy, there is Wi-Fi, luggage storage, friendly staff.
See original · Русский
3
Елена Кудрина
Level 11 Local Expert
May 6
Excellent hotel: the location is right in the center, everything is within walking distance. The room is clean and cozy. Breakfast for 5+, the room rate includes access to the sauna (small pool). The staff is very friendly. Special thanks to the bartender for the freshly brewed excellent coffee! I recommend 100%
See original · Русский
Александр Полянский
Level 10 Local Expert
July 2
A small but cozy hotel. Very convenient location. Kok-Tobe (funicular), fountain-fog, Terrancourt - everything is nearby.
A sauna and a small swimming pool, the cold water of which is very refreshing in the heat.
Decent breakfasts (the food is updated lazily) and an affordable price. Perfectly!
See original · Русский
Марьям Б.
Level 2 Local Expert
September 9
A wonderful hotel! Friendly and helpful staff, responded to all requests. The location is excellent, you can get anywhere in the city by public transport. Delicious breakfast, the atmosphere is comfortable, clean and cozy. Thank you for a quality stay!
See original · Русский
Екатерина Михайленко
Level 8 Local Expert
September 5
The hotel is quite good. It is located near Koktebe, the Ferris wheel. If you plan to stay alone, it is better to take a single room, since the bed is about 1 m wide. In a double room, if the beds are separate, it is not convenient to sleep in a single bed. The breakfasts are good. There is porridge, fried and boiled eggs. Bakery products. One minus. Instant coffee only. If you want coffee, you can order it at the bar for 1000 tenge. The sauna is open by appointment. It is necessary to contact the reception in 2 hours. Overall, it's not bad. The staff is friendly. They respond promptly to all requests.
See original · Русский
Игорь
Level 18 Local Expert
June 9
A nice, cozy hotel right next to the Palace of the Republic and, accordingly, to the Kok-Tobe cable car. That is, a couple of attractions in the "lazily walking distance". The restaurant's windows overlook the mountains. The rooms are not bad, but do not forget that this is not a 5+, but a normal three. Just don't wait for the WOW effect and everything will be fine!
See original · Русский
Антон Пазин
Level 16 Local Expert
April 12
I'll leave this review and feel like a guy who wants to leave a date without offending a girl)))
The good things come first.
The location is very convenient, most of the necessary locations (shops, cafes, banks) are within walking distance. Friendly and courteous staff. Clean, daily cleaning without reminders. Affordable. In general, it is almost ideal for business trips. Yes, the room has a bathroom. It is also very cool that a sauna and a gym are included in the price. I won't say what they are, I wasn't there)))
Now about what I didn't like.
I lived on the 2nd floor. Naturally, there is no view from the window. The floors creak both in the hallway and in the room. The door in the room has a locking latch, but it works only when the door is open, closed - alas. There is a chain for this)))) A very non-standard solution for today))). Furniture (cabinet, table, wardrobe) in different styles, and it is clear that the production date differs by 5 years). How the bathroom is decorated has its own song. The blind tile makers did not have the necessary tools, apparently the seams (partially already opened) are 3-15 mm wide. If the water runs into the bathroom drain for a long time, it starts to leak (I think everything is on the sealant, but it has dried up). Those who will live in the summer, it is better to stock up on earplugs. Because you will have to turn on the air conditioner, and it dates back to the early 2000s. It is built into the window. It cracks terribly)))
I will separately highlight the "continental" breakfast, which is not very diverse. And although it is constantly, usually, a sign of skill - apparently not in this case. I know what to compare breakfast with, because I travel quite a lot.
If it wasn't for the cleanliness and the staff, I would have given it 3 stars, but it's a solid four.
Yes, it is also convenient that there is a Jusan Bank ATM in the lobby. Owners of Russian Union Pay cards from Gazprombank can withdraw money there.
See original · Русский
Елена Щукина
Level 3 Local Expert
March 28
A good hotel. Homely, quiet. The staff is attentive. From the windows of the restaurant (where you will be deliciously fed) it offers a fascinating view of the mountains, which you can admire for hours. I recommend this hotel to visit.
See original · Русский
2
Александр Лукашов
Level 6 Local Expert
February 26
Everything is fine! Location, service. Everything is clean and tidy. The breakfast is excellent. The restaurant is open 24 hours a day. There is a very good cafe nearby (or restaurant, I do not write the name, so as not to be considered an advertisement (grass and a drink with the letter "T"). What surprised me a little was that there is no tea set or at least drinking water in the rooms (cooler on the floor and water in the mine bar).
See original · Русский
2
1
Марат Балтагожин
Level 23 Local Expert
May 4
An excellent hotel, excellent living conditions, a good bar on the fourth floor, there is its own Parking. Guests from South Korea prefer this hotel because there is a Korean cuisine cafe nearby
See original · Русский
Ирина Антипина
Level 6 Local Expert
May 10
Excellent hotel, in the very center of the city, everything is within walking distance, very clean and friendly staff. There are many restaurants around and a funicular within a 5-minute walk.
See original · Русский
1
Владимир
Level 10 Local Expert
July 27
Excellent location, center, good infrastructure, friendly staff, excellent room cleaning,
Simple hearty breakfast, 3+ kitchen.
Of the cons:
Poor maintenance of the building, old loud air conditioner.
See original · Русский
Николай Е
Level 9 Local Expert
May 5
A tired hotel. Well, the location seems to be excellent, but there are mostly pretentious and expensive pubs nearby. From this point of view, it is better to live in the area of the Central Stadium. And buses with excursions around the neighborhood leave mostly from there.
See original · Русский
1
Marina Mirzazhanova
Level 10 Local Expert
September 13
Very tired furniture and repairs, an old loudly working air conditioner, I liked everything else, breakfast is quite sufficient, wonderful location, everything is close, there is where to walk, what to see,
See original · Русский
Артем
Level 9 Local Expert
June 12
A good budget hotel with delicious breakfasts. The staff is very friendly and charming. I had a compact room, and I didn't have enough furniture in it, a banal table and a chair to work on a laptop. However, that was a year ago. Maybe things are different now)
See original · Русский
1
Tatyana P.
Level 5 Local Expert
October 29, 2023
We have been staying at this hotel for eight years. Very convenient location. I like the size of the hotel, not too big, but not small, The complex has a restaurant, a spa, and a sauna. Very friendly friendly staff. Cleanliness and order everywhere. Of the minuses - furniture and lamps aging from time to time, worn doors. It would be great to upgrade and renovate, but it is clear that the prices for accommodation will already be of a different order.
See original · Русский
Ольга З.
Level 5 Local Expert
August 2
We were from July 9th to July 17th. The hotel is in the center, breakfast until 11 am, cleaning every day. The staff is polite. There is a gym, it is not big and some simulators are not in working condition. There is a sauna and a swimming pool, you just need to sign up, but we never got there because we were on excursions. We will definitely visit next time.
See original · Русский
username
Level 7 Local Expert
August 15
Pros: delicious breakfasts, beautiful view from the hotel, convenient location.
Cons: there is no table, only one bedside table, nowhere to sit, there is only a bed, towels are changed, and the rest of the room is cleaned infrequently
See original · Русский
Виталий Н.
Level 5 Local Expert
January 30
A good hotel for business trips. Very convenient location, close to the business center, many public transport lines nearby. The staff is hospitable and helpful. The hotel is not a luxury segment, but it has everything you need and nothing superfluous.
See original · Русский
Наталия
Level 7 Local Expert
April 8, 2023
Хороший отель, отличное соотношение цена качество . Номер светлый удобный, всё необходимое есть, матрас удобный, бельё и полотенца чистые, замена ежедневная. Халаты, тапочки, туалетные пренадлежности . Мебель уставшая , но это не портит впечатление. Всё чисто и аккуратно.
Персонал вежливый, всегда рад помочь. Убирают ежедневно.
Немного, разочаровали завтраки, но в целом голодные не уйдёте. Есть два вида каш, творог, выпечка, предлагают омлет из яйца . Ну а расположение, великолепное. Вид на горы и канатную дорогу. Спасибо, вам большое. Благодарю за отдых. Буду рекомендовать. На фото , вид из номера.
2
1
Татьяна
Level 4 Local Expert
July 8, 2023
Расположение отличное - прямо центр города, рядом Дворец Республики, канатная дорога на Кок-Тобе. Номера миниатюрные, но удобные. Обслуживание ненавязчивое, персонал приветливый, чисто, уютно, завтраки (включены в стоимость) - ничего выдающегося, но голодный не уйдёшь. Мне очень не хватало кофе нормального приготовления, предлагаются только порционные пакетики растворимого. В целом- отличный отель в своей ценовой категории. Если придётся ещё раз побывать в Алматы- с удовольствием снова выберу этот отель)
3
Николай П.
Level 4 Local Expert
December 22, 2023
There are many hotels in Almaaty. But most of them reminded me of some Dagomys, Loo, Lazorevskoye of the early 2000s.But this hotel is normal. Clean, delicious breakfast, friendly girls at the reception. The air conditioner is working normally. It is located in the center, but on a quiet street. I boldly recommend it. It's really not bad. At first it seemed expensive, but Almaty, the city is not cheap and it is not correct to compare it with the same Astana (where a room twice as good will cost twice as much).
See original · Русский
3
Андрей Сканави
Level 6 Local Expert
May 5
Хорошая гостиница. Удобно расположена. Стоимость привлекательная. Персонал вежлив и предупредителен. Завтрак весьма скромен, но стоит своих денег.
1
Евгений Чернов
Level 10 Local Expert
May 28
A great and cozy hotel. It is located in a very convenient location for tourists and visitors to the city. I especially liked the bar on the 5th floor 👍👍👍
See original · Русский
Nurbol K.
Level 6 Local Expert
July 12
The rooms are good, the breakfasts are excellent, the room service staff is a little rude, they begin to teach you how to live. In general, an excellent hotel in the center of Almaty
See original · Русский
2
Светлана В.
Level 5 Local Expert
March 11
Overall, it's not bad. More precisely, the expectations were worse. Comfortable beds (the room was a double with separate beds). But as a hotel supervisor, I had a lot of questions about the room in the past. I'm writing everything off as a product. The staff is very friendly. Relatively normal breakfasts with mountain views. It's a pity that the room has a kitchen, but there are no dishes. But if we take prices as an example, I can only compare the hotels of the Rosa Khutor resort and some hotels in Adler. With a larger room set in Sochi, you can pay less than at the Alma hotel. The comparison may be incorrect, as I do not compare it with other hotels in Kazakhstan. The general impression is that if possible, I would like to go there again)))
See original · Русский
1
Мария Пивнева
Level 4 Local Expert
November 26, 2023
I thank the Alma hotel for its hospitality, we rested here for 4 days, the room was an apartment, everything you needed was in the room, especially I note the presence of a bath, cozy blankets, Wi-Fi, TV with Internet access, breakfast with a choice of dishes, delicious and varied. The hotel is close to the city center, the price is affordable, clean and beautiful!
See original · Русский
1
Андрей
Level 8 Local Expert
July 30
Nice cozy hotel in the city center. There are good restaurants, a park and a Kok Tube lift within walking distance!
See original · Русский
Владимир Фоменко
Level 26 Local Expert
September 5
Not a bad hotel. Good location. But the rooms are tired, old Soviet-era window air conditioners. The breakfasts are not very good. But it will do for business trips.
See original · Русский
Файруза
Level 3 Local Expert
June 11, 2023
Мы с мужем проживали в отеле с 30 мая по 12 июня. Нам очень понравилось во всех отношениях. Находится недалеко от центра. И совсем рядом с канатной дорогой на Кок Тобе. В отеле очень чисто, уютно. Хороший ресторан, завтраки без особого разнообразия, но вкусные и сытные.
В номерах все есть для комфортного проживания.
Что касается персонала, то он замечательный. Все очень вежливые, доброжелательные и отзывчивые.
Особо хочется отметить ресепшионистов Бахар и Гульзару. Нас сначала поселили в небольшой номер и окна выходили на шумную стройку. На следующий день нам любезно поменяли на отличный номер. Более просторный и с окнами на улицу и немного Кок Тобе. А так же мы не сразу могли оплатить номер. Нам предоставили возможность оплатить его в течение следующего дня. К ним всегда можно было обратиться с любым вопросом и получить советы и рекомендации.
Наша замечательная горничная Аселя каждый день проводила в номере кардинальную уборку. Ежедневно меняла нам полотенца. Каждый вечер после прогулок мы возвращались в уютный номер, пахнущий свежестью и чистотой с всегда заправленной постелью и необходимыми принадлежностями в ванной комнате.
Официант по имени Ратмир в ресторане тоже великолепно справляется со своими обязанностями во время ежедневных завтраков. Оперативно дает всю необходимую информацию и быстро и качественно обслуживает. Очень внимательный и обходительный молодой человек. Всем большое спасибо за радушный прием и качественное обслуживание!
3
Елена Щукина
Level 5 Local Expert
February 19
I really liked the hotel, despite the fact that it is 3 stars. The rooms are different. The hotel is clean, and what kind of view opens from the windows of the restaurant, which is located on the 5th floor, to the mountains. It is impossible to take your eyes off. The staff is very friendly and solves any issues with respect to the guests.
See original · Русский
2
Олег
Level 10 Local Expert
February 27
One of the advantages is a good location, a more or less normal price, there are breakfasts. There is also a sauna and a mini pool, but I was not there.
Of the minuses, breakfast is very simple, you will get bored on the second day, there was a loud renovation at the hotel from 11 to 17.
See original · Русский
Екатерина К.
Level 6 Local Expert
February 15
I had an economy class room. Comfortably. I especially liked the location of the hotel. Right next to the cable car and it is convenient to get there by bus.
See original · Русский
Светлана
Level 9 Local Expert
March 8
Fully justifies three stars. Therefore, do not expect miracles. Economy room, in fact, very economical)), you can live starting from the junior suite.
The location is quite convenient, the staff is friendly, the view of the mountains.
Breakfasts, of course, will not leave you hungry, but everything is cold, monotonous and without a soul at all.
See original · Русский
Алла Лотник
Level 6 Local Expert
August 8, 2023
Отличная гостиница номера обслуживаются очень хорошо постельное и полотенца белоснежные ресторане очень вкусно готовят вежливый персонал удобное расположение на завтраки подают очень вкусные круасанчики
Nick Emrich
Level 17 Local Expert
December 6, 2023
A very good hotel! The most interesting thing is that it is possible to book a sauna with a swimming pool for one room per day for free. Very pleasant breakfasts and a nice restaurant on the top floor with panoramic views and incredible walls in the evenings!!!!
See original · Русский
Антон Т.
Level 5 Local Expert
July 24
A pleasant hotel for relaxation, was in the period from 15 to 19 in a luxury room, the only minus is the refrigerator literally "clogged" with a mini-bar, which made it inconvenient to put something of your own.
See original · Русский
1
Наталья В.
Level 7 Local Expert
January 18
The price includes breakfast, gym, swimming pool and sauna. The rooms are a bit outdated, but in general it will do. The bed linen is fresh, the view from the window is good, it is not noisy. There is a good breakfast location on the fifth floor.
See original · Русский
XXX
Level 5 Local Expert
March 3
The Alma Hotel is located in the most expensive area of Almaty. The hotel has 34 rooms. Not expensive. The hotel has two saunas, a gym, a billiard room and a Ribs'bar. I like this hotel. He has a great view of Kok-tobe and the mountains🏞️🇰🇿
See original · Русский
Куралай Наби
Level 3 Local Expert
June 26, 2023
Очень понравилась Гостинница, останавливаюсь не в первый раз. Хочу отметить очень вежливый ответственный персонал, особенно администратор 👍
Второе что хочу отметить если сравнивать с такой ж стоимостью и звездочками ⭐️⭐️⭐️гостиницы , это небо и земля, номера ЧИСТЫЕ, постельные как новые, приятные, санузлы, и уборка на высшем уровне. Это самый главное на что я смотрю. ( в номерах нет запахов типа табака, чистенько и аккуратно). Приятный бонус включен завтрак, 😊обслуживающий персонал парень официант, очень добрый и вежливый 👍 есть небольшой летник, можно посидеть помимо самого номера. Рекомендую ❤️
Ольга Ковтуненко
Level 13 Local Expert
September 14, 2022
Если вы командировочный с небольшим бюджетом, то вам сюда. Отель на твердые 3 звезды. Чисто, вежливый персонал, готовый помочь в дюбой ситуации. Могут распечатать, отсканировать документы. Отличный wifi. Утром скромный, но вкусный завтрак. Отличное расположение. В шаговой доступности улица Абая, с одноименным метро. Много кафе. Рядом с отелем есть ресторан Тархун. Цена/качество в нем самые адекватные во всем районе. В нем можно заказать еду в номер. Подробности узнавайте на ресепшене отеля. Круглосутрчный обменный пункт в гостипице Казазстан (10 минут пешком). С улицы Достык (15-20 минут пешком) ходит автобус до Медео. Рядом парк Кок-Тобе с канаткой. Живя в Алме можно уложиться в демократичную цену за проживание и насладить всеми прелестями жилья в центре. Рекомендую этот отель. Единственный минус нет нормного кофе на завтраке. Но вроде рядом открывалась кофейня.
7
Константин К.
Level 13 Local Expert
November 20, 2023
A simple hotel. In general, everything is clean.
The breakfasts are really meager. The bar does not work periodically. In the lobby on the 4th floor there is a very strong smell of air freshener, the smell comes into the room. Convenient on-site parking.
See original · Русский
Evgeny Stroganov
Level 7 Local Expert
April 10
I like everything. Clean, daily cleaning. It's a pity we couldn't visit the pool and sauna. There was no time
See original · Русский
Никита Шаура
Level 10 Local Expert
November 3, 2023
Quite a strong hotel, convenient location near the ski lift on the Kok-tobe. Breakfast is no frills, but delicious. The rooms are clean, the staff is friendly.
See original · Русский
Ольга Бухнер
Level 5 Local Expert
October 18, 2022
Отель выбирали по отзывам. Не прогадали. Для нас всё в шаговой доступности оказалось. Это метро, остановки общественного транспорта, Драматический театр им. Лермонтова, гостиница Казахстан где находится высотный ресторан, станция Кок Тобе и т.д. О самой гостинице: чисто, уютно, номера просторные. Уборка каждый день. Мы были в октябре, погода стояла шикарная, до 24 градусов! Отопления ещё не было, но в номере было комфортно, даже проветривали комнату. Был и кондёр, но не пользовались. Не пользовались и телевизором. Всё работало, душевая не протекала, халаты, полотенца в наличии, соседи не беспокоили. Посетили сауну что входит в стоимость номера. Её как выяснилось дают на час. Девочки на ресепшене всегда откликались на наши просьбы и вопросы. Подсказывали где покушать, как добраться. Про завтрак: комплексный, без вариантов на каждый день. Дополнительно можно взять кашу и творог. Творог со сметаной был изумительный, нежный, свежий. Для детей шарики и хлопья с молоком; чай, кофе пакетированные. Кофемашины нет. Печалька. Я бы даже отказалась от завтрака, но тариф не позволил. Поесть вкусно, отведать национальную кухню в таком прекрасном городе не проблема!
В целом отель рекомендую по нескольким причинам, это расположение, доступность транспорта, размер и чистота номеров, есть свой ресторан на последнем этаже. Ресепшен и обслуживание работают слаженно. Добавить бы кофемашину и пересмотреть тарифы. Но это пожелание туриста.
Всем спасибо.
4
Максим K
Level 5 Local Expert
May 28
It was in January 2023. the lobby is decent, but the room is devastated - repairs from the 90s, everything is shabby, dirty, cracked and stained, sagging mattresses, not even 3 stars. along the way, they come here only for certain purposes, for an hour or two, you will understand what I mean
See original · Русский
1
Александр Сотнев
Level 3 Local Expert
November 5, 2022
Этой осенью проживали с упругой в в этом отеле 10 дней. В стоимость входит завтрак. Стандартный, но довольно вкусный. На большем блюде много всего. Плюс кишки, как мы любим. Так же в стоимость входит посещение сауны с бассейном в подвале здания. Мы были два раза. Номер уютный и чистый. Окна выходят в парк и на канатную дорогу. На последнем этаже ресторан. Заказывали ужин в номер. Довольно вкусно. Персонал очень отзывчивый и приветливый. В отеле ковидных ограничений нет. Расположен отель удивительно близко почти ко всём достопримечательностям. Везде можно дойти пешком не дольше 30 минут прогулочным шагом. Рядом много городского транспорта. В целом отель произвёл весьма положительное впечатление. Рекомендуем к посещению.
5
1
Цой Сергей
Level 4 Local Expert
April 14
A good hotel. Clean, cozy, neat. Friendly staff.
See original · Русский
Татьяна Зуева
Level 5 Local Expert
May 19
I liked the hotel. Convenient location. It was very cold in October. There is not enough heater for all rooms.