Alma+

Rating 3.3
57 ratings
Rate this place

15 reviews

Level 5 Local Expert
June 15, 2024
Customer attitude 0/10 Competence of the support staff 2/10 Customer focus 0/10 In general, if it were possible to give a rating with a minus sound, I would do it. I applied for Internet connection at home using GPON technology through a mobile application. It all started wonderfully, Irina's manager called and said that the application was accepted, the technical opportunity was available, and ... on the same day my application was closed due to "user refusal". Then, like Zemfira in the song, there were calls for support. The operators assured me that everything was fine and I should wait until my address was entered into the database. The waiting period is 2 weeks. Okay As soon as they register, they will call. 1.5 weeks have passed, and no one has contacted me. The operators suspiciously stopped finding my application, but after rummaging through their database, they found it and again assured me that everything was fine. The dots over the "I" were separated when I had to involve my friends. Through them, I found out that there is no technical possibility at my address (suddenly), that they do not have a pole rental agreement in my area to place equipment, and that I need to talk to five more neighbors to connect, they feel sorry for me alone. Meanwhile, no one officially called me back and did not inform me of the final decision. In general, a fat minus for you. I do not recommend anyone to contact this company.
See original · Русский
1
Level 2 Local Expert
October 19, 2024
Excellent service, pleasant staff.The technicians are professionals in their field.The Internet is the most powerful in the KZ! Thanks!
See original · Русский
Level 2 Local Expert
December 28, 2023
I called five times on several phones, they promised to switch to the operator all the times for 6 minutes listening to music, the operator was not connected
See original · Русский
1
Level 7 Local Expert
March 25, 2024
They try to switch to the operator, the opepator does not respond if this happens, they will have to look for another company
See original · Русский
Level 7 Local Expert
May 20, 2024
Convenient location, opposite the bus stop.
See original · Русский
Level 2 Local Expert
January 11, 2024
It is not possible to get through
See original · Русский
Level 6 Local Expert
May 13, 2021
Channels often disappear, it turns out that nothing is visible. We keep calling, only after that it starts to show.
See original · Русский
2
Level 4 Local Expert
July 10, 2020
Often the channels don't work, the quality is lame, there's just not much choice in our city, so we keep quiet and use it.
See original · Русский
3
Level 16 Local Expert
December 10, 2021
Television breaks down very often
See original · Русский
1
Level 2 Local Expert
June 27, 2020
Well done guys!
See original · Русский
2
Level 6 Local Expert
February 24, 2019
good quality of services provided
See original · Русский
3
1
Level 11 Local Expert
October 14, 2019
There are shortcomings and complaints.
See original · Русский
4
Level 7 Local Expert
November 29, 2018
The service is not great, but not completely bad. 3-
See original · Русский
3
2
Level 10 Local Expert
May 21, 2019
Good service
See original · Русский
3
1
Level 8 Local Expert
December 8, 2018
fast service
See original · Русский
4
1