There is absolutely no feedback with you.... The operator cannot be contacted... You can wait for hours, and as a result, the machine sends you a telegram to the bot, which is also useless... And the questions can be quite simple, and a lot of time is wasted...

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Artem T.

Level 4 Local Expert

The service has been poor since December, he called saying that the speed has become poor since 02/15/2026 the wire broke and they are still being fed breakfast because they do not have time

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Иван П.

Level 5 Local Expert

Customer attitude 0/10 Competence of the support staff 2/10 Customer focus 0/10 In general, if it were possible to give a rating with a minus sound, I would do it. I applied for Internet connection at home using GPON technology through a mobile application. It all started wonderfully, Irina's manager called and said that the application was accepted, the technical opportunity was available, and ... on the same day my application was closed due to "user refusal". Then, like Zemfira in the song, there were calls for support. The operators assured me that everything was fine and I should wait until my address was entered into the database. The waiting period is 2 weeks. Okay As soon as they register, they will call. 1.5 weeks have passed, and no one has contacted me. The operators suspiciously stopped finding my application, but after rummaging through their database, they found it and again assured me that everything was fine. The dots over the "I" were separated when I had to involve my friends. Through them, I found out that there is no technical possibility at my address (suddenly), that they do not have a pole rental agreement in my area to place equipment, and that I need to talk to five more neighbors to connect, they feel sorry for me alone. Meanwhile, no one officially called me back and did not inform me of the final decision. In general, a fat minus for you. I do not recommend anyone to contact this company.

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