Almaton disappointed us greatly, although initially we were confident in their high professionalism. We took the most premium model of the Widex Moment M-CIC 440. Everything is according to the regulations, an impression from the ears, after 3 days we prepared, dressed, set up, but the happiness did not last long, it turns out that we were sold the Widex Moment M-CIC 110, all labels on the boxes, have, serial number, everything from the most budget version... My husband immediately said that he expected more for such a price, but still attributed it to adaptation. For reference, the difference between the budget version and the premium is about 750 thousand, which results in an overpayment of 1.5 million for 2 devices left and right ear. When we asked why we were buying one version on a different box, we got the answer: "That's right. All the devices come with the Widex Moment 110, and they can just flash it to the desired model." It's like saying give me your iPhone 11, I'll upgrade it to an iPhone 16 right now, well, it's complete nonsense...
We turned to other hearing replacement centers, and they all unanimously said that this was impossible. As a result, we are faced with simple scammers seeking to profit from the suffering of people with hearing problems, which usually concerns elderly people burdened with a lack of knowledge in this area. Their gullibility and vulnerability have become a target for negligent merchants, which causes deep regret and indignation.
The money was returned to us for the devices, but the sediment was not very pleasant. We came from another city, spent the night in a Hotel, waiting, happy that at least one ailment had passed from the shoulder, but in the end only disappointment, and now everything has to start all over again... I'm attaching a couple of possible answers so that you understand what I'm talking about, unfortunately, I can't provide audio calls and answers from other centers, but you can always ask for it yourself.
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Надежда Агаркова
Level 2 Local Expert
October 29, 2024
We handed over the hearing aids for repair on Thursday. Today is Tuesday, there is no response or greetings. Keep quiet until the end.These devices last me for six months, then they turn off. And they're always looking for the reason in me.
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Megawatt
Level 10 Local Expert
March 17, 2024
We were served by appointment. Audiography services. Everything is comfortable without fuss. They specialize in hearing aids and prosthetics. Quite an affordable price.
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Show business's response
zarema aubakirova
Level 2 Local Expert
August 28, 2024
There are no railings on the entrance group on Rozybakiev Temiryazev. The ramp is tiled, also without a railing. A narrow spiral staircase to the basement! The corridor in the basement is narrow! Considering that elderly people or just old people come for hearing aids, it is very ill-considered!
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1
Артем Хисамутдинов
Level 2 Local Expert
August 16, 2023
The management of the medical center does not care about customers. I signed up for 14:00, but I had to wait until 14:30 until they finished examining the director's friend, who came for an examination without an appointment. Unlike the management, the staff left positive impressions. They work great
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3
Наталья Саленко
Level 5 Local Expert
December 15, 2022
I am personally very satisfied with both the service and the treatment. After setting up my hearing aid correctly, my quality of life changed. The room is really small.
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1
Vaston halom
Level 6 Local Expert
September 5, 2024
Imba
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Taisa A.
Level 3 Local Expert
April 24, 2021
Thank you so much for your attention and promptness. Special thanks to Suatbaeva Rima P.
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1
Sofy Leo
Level 4 Local Expert
November 25, 2019
An audiogram and a tympanagram were made quickly and efficiently, a pleasant girl is a doctor.
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1
Giza S.
Level 23 Local Expert
May 13, 2021
For the batteries for the muda hearing aid
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1
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Anonymous review
December 5, 2016
Scammers! Once they sold us a hearing aid for my grandmother. A year later, it stopped working normally, they said a computer setup was needed. They sent my grandmother there, and they stripped 30,000 tenge off her, and this despite the fact that the device itself costs 90,000. Moreover, no repairs or replacement of parts were carried out. They just saw an old grandmother, asked how much the hearing aid costs, set it up and then billed it.