Almaty International Airport
12705 reviews
July 31, 2023
Too small, cramped
1
October 22, 2023
Need to recover!
2
February 6, 2023
kinda old and small, but overall fine
1
January 8, 2023
There needs to be more services for people coming and going
2
1
February 2
Really?
March 16
Too small
1
December 3, 2023
Too small
October 17, 2023
It’s awful
5
3
January 7
Normal
December 10, 2023
Ok
December 21, 2022
Bad male toilet
1
1
January 21, 2023
Acceptable
3
February 14
Tiny
3
1
July 20, 2021
Nice city but beware of taxis in front of the airport, they are scammers and aholes.
Always use Yandex taxi.
1
October 30
Positive:
Convenient location: The airport is located within the city limits, which makes it easy to get to the center of Almaty.
Developed infrastructure: The airport has shops, restaurants and cafes, recreation areas and duty-free, which makes waiting for flights more comfortable.
International destinations: The airport offers a variety of international flights, making it easier to travel abroad.
Minuses:
Congestion during peak hours: During periods of the greatest flow of passengers, the airport can be crowded, creating queues for check-in and screening, especially during the holiday season.
Bus stops: Buses stop far from the airport, and you have to walk to the terminal. It is more convenient to get there by taxi or by your own car.
The need for an update: I would like to see more modern and updated terminals.
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August 21
We flew from Almaty to Astana in the middle of the night, but the staff was very polite, worked quickly, and everyone was very friendly
In the cafe in the arrival area, they were quickly fed a delicious breakfast at adequate, not exorbitant prices
I was very pleased with the good exchange rate in the airport arrival area, you can safely change money for a taxi and a hotel and not look for the best rate in the city, especially if you arrive at night
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2
October 11
Probably one of my favorite airports in Kazakhstan. I can't explain the reason, I just feel cozy and comfortable there)) The interior is very clean, the staff is always on hand, and they will answer questions and tell you what and where,there are many eateries on the territory, where reasonable prices and delicious food, souvenirs are also not sky-high prices (compared to other cities),so, so far, this is my favorite among the country's airports☺️
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1
October 8
Mini Istanbul Airport)) cleanly neat. The staff is polite and helpful. I am very surprised by the hospitality of Almaty residents. There are polite guys at customs and passport control. The only thing I didn't like was how, before passport control, a woman told another employee about the seizure of chocolate from another passenger who was after me. (He wanted chocolate) Fortunately, I understand Kazakh)). Fortunately, they did not withdraw it
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1
1
August 8
The airport is modern, beautiful, clean. But that's it. The prices of food and drinks are very high. If the time between flights is long, then I would like to use sleep capsules to sleep and relax. But the price for them is so high that it would be easier to rent an apartment with all the amenities, even if there was money left for a taxi. The storage room also has space prices, as if you were handing over gold bars there. But the cherry on the cake is the AIR ASTANA company. And so we had a lot of time between transfers on tickets. So they also added three hours, because the plane is delayed, you see. And when my wife talked to the passengers of our flight, they said that this was not the first time. There is no limit to our indignation.
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6
2
July 21
For the first time recently, on July 6, 2024, I flew through the new international terminal of the Almaty airport. I liked it, it was spacious, the service was at a high level. I was very pleased with the friendly attitude of the employee at the reception desk. Unfortunately, I didn't remember the young man's last name. I quickly resolved the situation, organized the escort of the Turkish ground service, where we were going to fly. I wish there were more such literate, cultured specialists of the younger generation! We are very grateful to him!
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1
2
October 28
I really liked the airport! Clean, cozy, spacious! There is enough free space for everyone to sit! A vending machine with drinking water, come and pour it into a bottle. The toilets are very clean. Huge duty free! The airport staff is friendly! You can spend time comfortably enough waiting for your flight! And what a view from the windows....Fantastic!!!!
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June 17
Good, but there are few places for those waiting. The halls are good, there is a place to eat and buy souvenirs. On the ground floor there is a budget delicious dining room. The second one has delicious coffee. Clear. There is a mother and child playroom in the international department. Parking is large, but there are not enough places. Sometimes you have to drive a few laps by car until you find a parking space. And in the evening, suspicious people walk around and look into cars.
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4
1
August 17
A normal, clean airport. I was very pleased with the cleanliness of the toilets, the availability of soap and towels. Everything is new and neat. Navigation is simple, it's hard to get lost. WiFi does not work without a Kazakh SIM card, then it is unclear why it is needed. At the same time, the information desk helped to connect, the staff are responsive.
There is no security at the entrance, I was surprised. However, there is a security check, and you can quickly pass through passport control.
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September 6
I liked the airport itself. There is a 24-hour dining room, large (the price was surprised, I did not know that you can eat so cheaply at the airport). There are many cafes. There is a problem with the Wi-fi connection for Russians, so SMS does not come to the Russian SIM card. And I really didn't like the sterile area." There is very little space, the prices are "space". The business hall is the most lame, (I've been to more than 10 business halls in different countries, but I've never met a worse one)
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1
October 7
Clean, comfortable, the staff and passport control staff are very different. There are just mega-positive and friendly people, and there are very few... in general, it is difficult to get lost, everything is intuitive and every sign is duplicated in Russian.
Beautiful view from the airport!
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May 24
The airport is a place of meetings and breakups. Pros: it is convenient to take a taxi to the second floor, pharmacies and shops are open 24/7, you can also have a snack. Beautiful, clean and spacious. Cons: in the waiting room between.the city before the inspection... There are very few benches and benches.... It is not convenient to wait standing up
personal inspection((((
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June 14
The airport is at the level of an average provincial railway station. There are few places to relax on benches that are not equipped with network access to recharge electronic devices. There is one canteen, and many kiosks, 1 capsule mini-hotel. I traveled in transit, and it was important to rest for half a day somewhere, but in the immediate vicinity of the airport the infrastructure is poorly developed, there are very few hotels and those that are not able to accommodate the available number of guests.
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2
July 4
The location is very convenient! A very large airport! There are many waiting rooms! There is a cafe, which is very convenient for passengers while waiting! Parking is very convenient! Always clean! The staff is working at the highest level! They will always prompt and advise.
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2
June 21
Clean, comfortable. There is a place to have a snack for every taste. ATMs are not available at all banks. We were surprised by the individual hotel capsules. If you wait a long time, you can get enough sleep. Taxis and buses to choose from. Inspection at the entrance of all without exception, security is ensured.
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1
September 17
A new air airport. The atmospheric atmosphere in the waiting room. At passport control, almost all the booths were working, the control was quick. Clean, spacious, lots of places to wait. The parking lot is large enough, the markings are convenient.
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October 11
A convenient, large, modern airport. There is everything for travelers. Clean toilets and friendly staff. Easy navigation. Everything was great!) Duty free was just filling up with goods, I really wanted souvenirs)
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September 25
Cute, small, duty free with a good assortment, everything is comfortable enough, you can have a delicious snack, the waiting room is also cozy and convenient, you can pay with either a Unions Pay card or local currency.
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1
2
June 19
As of June 24, everything is fine and comfortable inside, but repairs of the roadway, parking and entrances are continuing on the street, which causes great difficulties with taxi passage, terrible crowding in narrow passages, a boarding area for 3 cars. At the airport, after inspection, Duty Free has only one cafe with food and there are queues and one store where half is alcohol, half is sweet and souvenirs. The rest of the establishments are only under construction.
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1
July 20
Everything is very on the level. The airport is near the city, it's not far to go. You go through passport control and customs quickly.
Upon arrival: you don't get lost anywhere, you find everything at once.
On departure: There is a Duty Free zone on departure. One of the disadvantages is that there is no exchanger in this zone. If you did not manage to exchange tenge before passport control, you can no longer change it inside. There is a smoking room. It is convenient to buy souvenirs in the neighboring building, where domestic flights are available. It is also packed in film.
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November 10
A magnificent, spacious airport. All airlines fly. I especially liked the design of the building. There are many shops. Duty free, gates, everything is fine. Thanks to the architects for such a cool airport!
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September 10
A compact airport with no frills. The prices for food, drinks, and capsule hotel are quite high. Be careful with the bombs, the prices bite. Also, do not forget to prepare your SIM card for roaming, otherwise you can stay for the first time after arrival without communication, which will not allow you to call Yandex at affordable prices. Yandex pays with Russian cards without any problems.
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November 11
A very decently built and quite convenient and modern airport with an intuitive organization of space. Flight safety issues are also at a high level, attentive staff really look at suitcases and hand luggage
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November 6
Great. everything is new. It's gorgeous inside. There are many check-in counters. everything is informative. there is a place to eat * for every purse and taste*. you can also take public transport in 40 minutes.
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May 17
It's a great airport. Now one of my favorites) there are good waiting areas, but I wish there were more places. The toilets are clean, everything is in order) the inspection did not take long, the staff is pleasant, minimum stress) Thank you)
There is still a place where it is delicious and not expensive to eat, it brightened up our day)
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1
August 7
A new terminal for international flights has been opened. Oh, my God, that's great. The terminal is clean, everything is organized and debugged. Duty free is not big, but they pushed everything out)
It's a pity that there is no WiFi and the cafe is all on the second floor, as well as 5✨
Py.sy: There are special smoking rooms on each floor in the waiting area.
Smoking is harmful to your health.
But those who don't care about it can do it right at the airport 😁
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September 1
I really like it, everything is clean and beautiful. Clear work of the staff. Yes, the cafe is expensive. Well, don't use it! Take sandwiches with you. I especially liked the waiting area when I had already passed customs and registration. Many places are cozy.
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1
1
October 17
Arrived on 17.10.2024 waiting for luggage no more than 10 minutes. Good pace, well done.
I arrived on 5.10.2024. after entering the building, my luggage was already on the tape, which was very pleased, well done, the growth of the service is visible
08/17/2024 I arrived from Atyrau FlyArystan, I received my luggage in 5 minutes, well done, you can see you are working!!! Keep it up
04.06.2024
Disgusting. It's a terrible streak, the baggage has to wait for more than an hour and this is on domestic flights
06/21/2024 We are waiting for the luggage again, now even the screens do not show where the luggage is from which city. We landed according to the schedule at 15.25, arrived at the baggage waiting area at 15.40 and there we just started receiving the luggage of the passenger of the Shymkent flight, who arrived at 14.45, it turns out 50 minutes to get the luggage.....I have never seen this anywhere....They're taking him through Kaskelen
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June 8
This is a sad sadness when compared to a normal airport. And this is a super airport, if you compare it with the airport in Shymkent. Everything depends on the point of view.
It can be compared with Krasnodar airport, but you can't eat food in a diner in the common waiting room on the ground floor. There are many exchangers, ATMs, including Sberbank. There are many shops with coffee, drinks, souvenirs at normal prices. But there are 10 times fewer places to wait than necessary. No metal detector frames at the airport entrance. The security level is the same as 20-30 years ago.
But as I said, it's better than Shymkent.
When they ask me how I respond about Shymkent Airport, I will say: I am terrified. There are 0 stars to put
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2
4
October 7
A beautiful large airport. Bright, clean with lots of cafes and shops. The windows have a good view of the aircraft parking lot and the runway. The only drawback is the access roads, even at five in the morning there is a big traffic jam at the entrance. It is necessary to lay additional time
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October 12
It's okay!!! Cafes of all kinds !!! There is a place to sit at a compact airport and it's wonderful!!!! And the Staff has never made you doubt their competence and professionalism!!! and no manifestations of nationalism or aggression towards the guests (former) Capitals !!! Well done, I'm glad for Kazakhstan!!! Prosperity!!!!
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2
1
April 26
The international departure hall is small. Of the cafes, only a coffee shop, duty free is also small, alcohol and perfumes are from the assortment. The border guards work very quickly, the queue does not accumulate. It is better not to contact local taxi drivers, the Yandex Taxi application was working for me (18.04-23.04.2024) money was debited from the savings bank card, Russian. If you do not write off, you can choose to pay in cash. There is an exchanger at the airport or a few hundred meters from the arrival terminal, you can ask the driver to stop and exchange money at a more favorable rate.
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4
July 23
A wonderful renovation has been done to our airport .of course, prices are too high for coffee, food, and even more so for gifts or souvenirs .clear. The cafes are open all the time.surprisingly clean toilets (this is the most important thing in a place where there are too many people)
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4
2
October 26
I love the airport, the place of fulfillment of desires, the discovery of new countries and cities, opportunities, wonderful meetings!!! I thank all the airport and airline staff for a lot of magical experiences during the flight! Eki dunienin bakytyn nasip etsin Alla🤲🤲🤲
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3
1
October 27
Everything is decent, clean. The staff is friendly and happy to help. A variety of food and drinks. The parking lot is quite large. The waiting room is in order, everything is under control, it is safe.
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2
August 4
I've been flying for as long as I can, but this airport is one of my favorites.
What did you like:
1. I have been 3 times, but never stood at the reception for more than 15 minutes, always fast
2. Adequate staff, including at customs
3. But the best place of this airport is the departure area. There is a cafe on the right, and you have a wonderful view of the mountains and the runway, and there I always wait for my plane with coffee, there are places, and the music is pleasant.
I didn't like it:
1. Still, there are not enough cafes and restaurants, as well as souvenir shops
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