This is not an assessment of the office, but of the work of the company as a whole: leaving apartment buildings in the whole neighborhood (Duman-2) without water for 6 hours or more and not even giving forecasts when the problem will be solved, because "the pump broke" is, as it were, a disaster for people, it does at home uninhabitable: the houses are not single-storied, and there is not just no drinking water and water for hygienic needs, but the toilet does not work! Most families with children are full of elderly people. It literally turns life into survival! It's broken, so there must be a backup, turn it on! The pump was barely coping as it was - the water pressure has not been normal for years, so you should know everything perfectly well and have some kind of backup option.

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Светлана С.

Level 2 Local Expert

Hello, today, on July 4, 2024, the water was turned off in the Zhetysui district at about 8 a.m. without notifying people, to which the operators of Almaty su respond that they were notified through the media and that water will be given at 22:00, okay, young people and if old people where can they find out. The time is 21:49 there is still no water, they called the emergency service again, now they say that water will be given at 24:00. Some have small children, some have old people. What should I pay for? For turning off the water almost every single day? Without warning. For that, you require payment at the time.

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Juli Juli

Level 2 Local Expert

08/08/2024 in the morning I applied to the emergency room that there was no water, they said they would come, they did not arrive. 08/9.24 in the morning, they didn't even see my application and weren't going to come. It is still not known when they will arrive. We sit for the second day in the heat without water.!!!

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