Almi
Business hours
Closed until 7:00 AM
Directions
Kamiennaja Gorka
3 km
Sucharaŭskaja
71 m
378 reviews
January 26
Everything is thought out, the parking lot is huge, minibuses and buses stop 50 meters from the store, the store's assortment is huge, everything is always fresh, as far as I remember, even live fish can be bought, it swims in an aquarium, children sometimes stick to this fish, and I myself could look at it for a long time before, the queues are not large there are self-service cash desks, the cashiers are nimble, there is a pharmacy right in the store.
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August 7
I was unpleasantly surprised where the service at the supermarket Almi, Prytytsky, 93 had gone. Brought to the boiling point. I give an assessment from the position of a regular customer. The most hyped department during rush hour is sausage, then meat.
07/08/2024 12:30. The fish department is completely empty for customers, a couple are in the meat department, and there is a 10–person queue in the sausage department with a very pleasant employee-an intern of retirement age. We haven't even heard about mutual assistance in the Almi team!! Moreover, an employee of the fish department will show customers her derogatory attitude towards a slow colleague (older! her age) when replacing her check tape. At the same time, the request from the queue to help serve the accumulated people will be ignored by "Very busy" (in the complete absence of "their" customers). Customer orientation? No, you haven't heard of it. It has been a long time since I met (in the person of an employee from the fish department) with the attitude towards customers "from the 90s".
I turned to three! employees with badges scurrying past the queue of the sausage department, asking to invite the administrator or where to get a complaint book. In response, either ignoring with turning away from the customer asking the question, or "busy" or "I don't know". Only the magic power of the phone with the video worked. They called the administrator (shouting at the whole store from an employee of the fish department). The administrator, after complaining that there was no one to work (and who would want to work in such a toxic team), satisfied the request and assigned an employee from the meat department (previously ignoring customer questions) to help unload the queue.
Question to the administration: how long will you put poorly trained interns on the floor to work with customers WITHOUT assistants?
Question to the supermarket management: what is more important for you – the layout of the goods or competent administration with polite, helpful staff? Is your slogan "Our main task is to satisfy the needs
of our customers, make them happy" only on paper??
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September 5
The store is good , full of fresh goods, but prices bite on goods , I have been to the store more than 10 times ,there are no baskets all the time , there is no staff at the meat department closer to 8 pm
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