I bought a new iPhone 7 Plus from them for 290,000 tenge. Then I found out that the iPhone had been unpacked before me, the temporary protective film of the iPhone was stuck back carelessly and with bubbles, and before my purchase, someone had already turned on and entered their Apple ID account and then deleted it. I found out about the fact that someone has already entered their Apple ID account using the official website apple.com by entering the iPhone's IMEI. Maybe they sold me a showcase sample. With this claim, I turned to the chief manager of the Alser electronics store within 10 days, to which he replied to me, in short, "this is not us, we will not accept the goods back and if you sue, we will win with a 99% probability." If you buy a smartphone or something from them, I advise you to fully check the purchased product. In most cases, the product should not be unpacked, the seals should be in place. And good luck with your purchase!

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Sarina Abdullaeva

Level 10 Local Expert

On the price tag, the price corresponds to reality, by right I demanded to sell at the price that was on the price tags, I was refused.I was refused a 240K laptop, just because I refused their licensed program and additional settings.It's all sad...

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Alser. kz

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