Alser. kz
25 reviews
December 31, 2024
I was very disappointed with the store with its delivery service
On 29.12 , the phone was paid for .
According to the delivery date, they were supposed to arrive on 30.12 .
Today, on 31.12
, I called from morning to evening .
- Yes, yes, they 'll call you back now. ,
As a result, no one called and the phone was not delivered....
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February 16, 2024
They are always happy to sell to you, but if after 4 days, as in my case, the product is out of order, be prepared for the fact that it will be taken from you for a period of 30 days to the service center for verification, periodically you stop by to find out the answer You will be asked to leave a number and promise to call back and inform you at what stage of repair your equipment but this is COTTON WOOL, they will not call you back, these are empty words, then on the 30th day they will tell you that this is a factory defect and it is not maintainable. If you decide to refuse a replacement, then the money will not be returned to you immediately, because the refund is carried out through the accounting department at the head office within 3-5 days, and if your product was taken on credit or in installments, then get ready to pay the 1st payment for the product that you did not really use, otherwise the bank imposes restrictions on your accounts and You are nervously smoking bamboo. With all this, you will not be apologized for, and in general there will be an attitude towards you as a person with unclear requirements, aaa and most importantly, be sure to CAREFULLY READ the ACCEPTANCE CERTIFICATE OF the GOODS when you hand it over, they will boldly write to you that there are scuffs and scratches even if the goods are in the film, ask to delete this item if this is not the case, they will begin to wash off, they say the database gives out this lie in this way, they ARE OBLIGED to describe honest information in the act and not as it is convenient for them, otherwise you will be charged an additional payment for moving equipment to the Service center, paying the master for diagnostics, and paying for moving goods from the Service center to the store. The result is LAID OUT BEAUTIFULLY, CUSTOMER ORIENTATION is at 0, secondary service is at 0. In general, I do not recommend it.
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1
2
October 30, 2023
Located in a very convenient location 👍
The prices are just great (I liked everything) the promotions for customers are excellent 👍
In general, the store is 5*
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2
January 31, 2024
The service is at the highest level! We helped with the choice of a laptop, very polite staff. You can see right away that the consultants know their business!
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2
February 19, 2024
The good guys are working! I chose a laptop, everything was picked up correctly, everything works. Satisfied
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2
May 3, 2024
Sellers are well advised 👍 Alser 100% well done
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1
September 19, 2024
A great store. The service is at a high level. Reasonable prices.
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1
October 30, 2023
In Almaty, one of the best home appliance stores price and quality
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2
November 23, 2022
I bought a tablet through the Caspi app, they promised to make delivery before 20-00 during the day.
The damage was not done within two days.
He refused the order. Later I read the reviews, I'm not the only one.
The guys don't worry about the image, they don't work on mistakes...
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2
1
September 15, 2022
The best store! The store is clean and cozy. Sellers do not run away from the buyer as in some stores, they will always help and tell you.
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2
January 5
It's a good store.
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September 18, 2024
They sell the product as if it were new
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1
October 22, 2022
Excellent service, a large selection of goods. The consultants know their job well.
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2
1
December 5, 2024
Everything is super
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2
September 8, 2022
A good electronics store, consultants can tell you everything about the product
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2
1
September 22, 2022
A great store. Very professional and friendly sellers
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2
September 20, 2022
Excellent store, very reasonable prices, competent staff.
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2
October 30, 2023
The service is excellent
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1
October 7, 2022
Alser has long been a consumer goods network for technology, guarantees from Alser mean nothing
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1
1
October 9, 2021
It has been working for a long time, I remember buying 20 printers in bulk. Excellent service
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2
November 26, 2022
It will never reach the squirrel.
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3
April 15, 2023
Great store
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3
October 27, 2023
Well
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2
November 2, 2022
Cool magician
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2
July 31, 2022
A small store
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1