Great bank. Sometimes there are queues but nothing critical.
Будни Героев
Level 26 Local Expert
March 10
The best !
Екатерина Заплечникова
Level 5 Local Expert
May 28
The bank opens accounts for expats. The staff is very friendly. The girls at the reception know Russian, thank them very much for that. They tell you everything verbatim, help you fill out the documents.
The bank's application is still weak.but I think everything will be finalized over time
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Никита Юринов
Level 4 Local Expert
October 1
The competent staff speaks Serbian, English and Russian. If you do not speak foreign languages well, then it is better to open an account here. Most likely it will not work out in a day, lay 2-3 visits and be sure to consult when filling out the questionnaire. There are samples in the waiting room.
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Эмилия
Level 6 Local Expert
May 27
Super department for Russian speakers! The staff speaks Russian and helps to fill out the documents. Thank them very much for such a kind and friendly attitude!
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Елена Курошева
Level 4 Local Expert
July 20
The Russian-speaking staff is excellent at helping non-adapted relocators fill out documents and open a bank account. Thanks to the staff!
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Денис Сиденко
Level 3 Local Expert
October 16, 2023
This is trash, not a bank.
From the good - a beautiful logo. They open an account quickly. Corporate dina card.
The service is zero. Okay, not fast. But they basically don't want to work.
You put money into the account - they will be credited tomorrow. Okay But you can't put euros in a Euro corporate account. And you can't go to a dinar account. You can put it on a personal dinar account and transfer it to a corporate dinar account. And convert it from it. Moreover, there is a currency exchange. But they don't know how to use it. You need to go to their alta-pay money changer, change euros for dinars, come back, put it through a personal account. But the dinars will be credited to you in a day. You can convert it in a day. Euros will be credited to you - in another day.
There was a problem with the access key to the online bank. They just started playing football. In the mail they will come - come to the department to sort it out, in the department - write letters to the post office and so on in a circle. And so - 2 weeks. As a result, we decided that we should come to the department and leave the key to replace the PIN. God willing - not for a month.
It is necessary to pay the bill in euros - they said to send the bill by a special email for payment. Sent - 4 days no response, sent the request 3 times. In the end, they answered that they could not pay without an invoice (which they sent 3 times), and then as soon as they sent the invoice, they added that they could not without an order - and neither the form, nor the form, nor the procedure for sending payments to them at all, so that they did not write without moronic questions.
Received payment in euros from a counterparty from Europe. The money went for 3 weeks. And then I found out via online banking that they were credited to the bank account in 1.5 weeks. They were just not distributed.
The bank is an antiservice.
Open corporate accounts in Poshtansk or somewhere else. Everything is bad here so far. I hope that the situation will get better over time.
PS. But in the end, the payments somehow go away.
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Игорь Дёмин
Level 7 Local Expert
May 17
It is possible in Russian when servicing a business account, they help to solve issues that in other branches require a day, two, two long location
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Дмитрий Степанов
Level 6 Local Expert
June 16
They open cards to "non-residents", that is, to you.
The service is probably in Russian.
Everything happens for a very long time, but there is not much choice.
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Филипп Ровенский
Level 6 Local Expert
March 22
A good bank for opening an account for Russians, for the last 2 years it has been mainly focused on them. It is a pity that the majority of Russians cannot learn Serbo-Croatian properly, this creates some kind of detachment. Online banking is normal for Serbia (it is far from the level of Russia, of course, but it is hardly the bank's fault)
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Алексей
Level 7 Local Expert
December 5, 2023
Perhaps a must-visit place. Here you can get a local card and a visa card, even with a tourist white cardboard. But everything is very slow, the map is made for about 2 weeks, be patient.
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Георгий Фадин
Level 19 Local Expert
April 18
For Russian speakers, that's the bank. The staff at the entrance and in the document acceptance department speak Russian. Come in the morning to the opening, there will be no queue, people gathered after 10 a.m. and before 15.
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Александр
Level 14 Local Expert
June 3
The Russian branch. There were no problems in principle. Except that the employees themselves do not know the conditions and the amount of commissions 🤣
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Оля Лодыгина
Level 8 Local Expert
January 23
It's a great bank, it's a pity that there are only two branches in the city, here and in the gallery, in this one, in the design department they speak Russian, it might be useful for someone. In general, they are very friendly, solve issues quickly and efficiently
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Дарья Крюкова
Level 9 Local Expert
January 15
For Russian speakers, the entrance is at the far right door. There is a piece of paper at the reception with a list of necessary documents for opening an account. Take all photocopies of passports (including those with a residence permit), white cardboard, a bank statement, a work contract or an extract from the Unified State Register of Legal Entities, and everything else possible, or you will look for a copy machine in the area.
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Людмила Ф
Level 7 Local Expert
November 6, 2023
Here you can open an account on the same day, there are Russian-speaking employees, which is a big plus for those who do not yet know other languages, so there are a lot of people from time to time and have to wait, but the staff is polite, trying to help everyone
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Андрей Кондрашкин
Level 7 Local Expert
March 18
They speak Russian in the department for work with foreigners. They are moderately friendly. They go to a meeting, and if they have difficulties with the language, a Russian-speaking specialist comes.
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Наталья
Level 12 Local Expert
July 28
I work from 8-00, there are not always a lot of people, fast customer service.
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yurka40ru
Level 9 Local Expert
March 19
10 out of 10 Employees speak Russian, they suggested how to properly fill out the questionnaire! We opened an account in € and $ in 20 minutes, although we have to wait 2 weeks for the card itself! You don't need to make any deposits!!!
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Илья Полубояринов
Level 10 Local Expert
August 10
The staff speaks Russian. The queues are true. But there are almost no alternatives.
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Ольга
Level 9 Local Expert
March 21
A Russian-speaking girl at the reception, filling samples in Russian, opens an account for non-residents in one day
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Kseniya Zheltova
Level 8 Local Expert
May 15
The waiting time is short, but the service delivery time is long
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Владимир977
Level 7 Local Expert
September 15
A bank is like a bank. There is a separate department for Russians
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Олег Х.
Level 4 Local Expert
January 14
plus. There is a department for working with Russian citizens. The staff of this department are Russian speakers.
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Vasya Letov
Level 21 Local Expert
March 18
They open an account quickly. Everything is clear, there are Russian- and English-speaking employees
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Александр Куликов
Level 7 Local Expert
November 3, 2023
The staff are Russian-speaking girls, polite, if they tell you anything, I recommend contacting here.
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Орлова Ю.
Level 3 Local Expert
August 29
Just a super, very convenient bank
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Cabbage Hostel
Level 10 Local Expert
July 29
Queues and lack of branches in the city
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ОК
Level 6 Local Expert
October 16
Very leisurely service
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Alla Didenko
Level 5 Local Expert
August 6
The Russian department always helps me a lot, new cards were reissued and were ready exactly a week later
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Maxim Zagrebin
Level 13 Local Expert
July 11, 2023
Есть специальное отделение для русских. Без проблем открывают счета по заграну.
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Роман Нагаев
Level 11 Local Expert
November 23, 2023
They open an account for non-residents, but it takes a lot of time
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Андрей Панченко
Level 12 Local Expert
August 16, 2023
Вежливые сотрудники, но иногда не компетентны
1
Игорь
Level 18 Local Expert
April 4, 2023
Есть русскоязычные сотрудники, помогают со всеми вопросами при открытии счета
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Irina Bobrysheva
Level 4 Local Expert
July 25
Everything is great!
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Алексей К
Level 21 Local Expert
December 31, 2023
Excellent bank in Serbia
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Alex G.
Level 3 Local Expert
July 31, 2023
Отличный банк! Открыл счет за одно посещение.
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Виктор Власов
Level 4 Local Expert
October 4, 2023
Yes, it's long and strange, but the people are good!