I spent 7 days in this hotel. 5 days in the suite, 2 days in the standard.
1. Cleanliness: upon arrival in both the first and second rooms, everything was clean enough, complete with fresh sets of bed linen, disposable shampoos and brushes. Visually, everything was still decent and clean. Among the disadvantages: upon arrival, fruits left by previous guests were found in the refrigerator (pictured). I had to ask the staff to remove this misunderstanding twice, after the first request, the cleaner did not get there.
2. Staff: Polite, friendly, but very slow. As I wrote above, the cleaner had to be called twice. It was only upon arrival at the hotel that they found out that there was no hot water, no one bothered to warn in advance. Upon check-in, they were given only one key card, immediately asked to make a second one, but it never worked. Once again, I would like to note the friendliness and politeness of the people, no one was rude or rude, everyone looked very interested, but they still fulfilled requests with a delay / made mistakes.
3. Breakfasts: the breakfasts were varied, there was never such a thing that something was missing, although they always usually came at the end. The menu is simple but varied: omelette, fried eggs, vegetables, yoghurts, juice or tea, porridge, bread, butter, cheese. Everyone will be able to find something for themselves. The only thing is that the taste qualities of meat products (sausage, sausages) leave much to be desired - it is practically impossible to eat it.
4. Rooms: since during my stay at the hotel I managed to live both in a "suite" and in a double standard, the question arose: what exactly is a luxury room exactly? Its only advantage is a slightly larger size (but also the double standard is not much smaller) and panoramic windows, the view from which is quite boring (5th floor, exit to the side of the wasteland). Even the view from the standard double bed was more interesting, because the windows faced the other side + the room was on the 15th floor. Otherwise, the rooms are completely identical. Both rooms were equipped with: TV, kettle, telephone, table, refrigerator, air conditioning, Wi-Fi at the same speed. My opinion: you should not take lux from the word at all) (in the photo: lux)
5. Bottom line: solid 4. In general, everything is fine, there is a restaurant right in the hotel, you can order food delivered directly to the room, clean spacious rooms, air conditioning. Nothing special, but also nothing bad (except for the mistakes of the staff). Would you go there again? - Yes, the price/quality ratio is perfect in my opinion.
P.S. There are no washing machines in this hotel - only a paid laundress.
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Светлана Костарева
Level 3 Local Expert
August 16
Great hotel. I stayed for 4 days and 3 nights in late July- early August. The hotel is very clean, the staff tries to keep it clean. There was a lot of choice for breakfast (porridge, eggs, butter, bread, cheese, sausage, scrambled eggs, omelet, cottage cheese, vegetables, jam, yogurt, dried fruits, fruits, coffee, tea, sweets for tea, milk), there is plenty to choose from. Breakfast is from 7 to 10, so there were always enough places. I arrived at the hotel at 23.30, checked in immediately. The room had air conditioning, a refrigerator, a TV, a table, an electric kettle, a bed, a large mirror, disposable slippers, 2 bottles of water 0.5 liters. There was no closet, but there was a place for the type of closet only open type with hangers and a shelf. The bathroom had 3 towels, a toothbrush, toothpaste, shower gel and shampoo, and a terry bathrobe. The room is cleaned every day. On the day of arrival, I called the reception late in the evening, asked for water, and it was immediately brought to me.
The location of the hotel is not bad, 20 minutes from the right and left side of the attraction, near the park.
In general, the impressions about the hotel are only positive. I will be happy to stay in this place again
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natalia
Level 11 Local Expert
July 19
An adequate price for the service provided. Everything is clean, unobtrusive, friendly. I was surprised by the availability of bathrobes, slippers and disposable toothbrushes and tubes of paste. This is unexpected for 3 stars)
The breakfast is normal, without frills, but everything is there. It's normal for a city hotel.
One disadvantage: there is not a single hook in the bathroom! He came in in a bathrobe or dress, undressed to take a shower and ... There's nowhere to hang it. On the floor?))