I turned and was very sorry. Employees don't know how to communicate with people. The payer named Mukagali forgot to return the certificate, and also did not provide an application for payment. I had to go to the company again. Taking into account the location and the absence of any parking somewhere else. At the same time, I didn't even have the courage to call and say that I need to sign an application for payment. Also, upon repeated treatment, he said in such a tone that he was waiting for us, as if it was our fault. Although all the documents that he submitted were signed. He also asks for extra documents. The culprit of the accident was a taxi driver insured in amanat. So this payer started demanding his waybill from me. I had to explain to him that I was not authorized to seize other people's documents. In short, due to the incompetence of individual employees, there was a very negative impression of the amanat company.
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Амина Нурланова
Level 3 Local Expert
January 1
This is the best insurance company. Excellent approach and excellent managers.