I ordered a vacuum cleaner as a gift by 17.00 the next day. In the morning they called and said that the order would be delivered from 12-16. At 16.30 I dialed myself, they said that the courier had confused it and would bring it until 22.00. They called the courier, asked him to enter the position, said that he had a route.... I had to search the store urgently. The attitude towards customers is negligent!

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Влад Ок

Level 3 Local Expert

I ordered a coffee machine, after 4 months I stopped brewing coffee beans and the cleaning function stopped working. I took the car to the pick-up point for transfer to the service center and diagnostics. We transferred the car to the Triovist service center (21st century). There has been no information from the service center for 47 days. The amd service center itself.by has never called first, all the information has to be pulled out with ticks. I've been calling for four weeks and they ask me to wait. On the forty-seventh day, it turned out that just on the day when I called them, a response came from the service center, the warranty was denied. AMD service center managers.by, when transmitting information to the Triovist service center, they did not send a request statement with the machine, which indicates all the malfunctions. In addition, after talking with the specialists of the Triovist service center, it turned out that the car was diagnosed 3 days after its transfer to the service center amd.by The 53rd day of diagnosis and repair is underway, the car has not been diagnosed. I ask the heads of the service center To order a coffee machine, after 4 months they stopped brewing coffee beans and the cleaning function stopped working. I took the car to the pick-up point for transfer to the service center and diagnostics. We transferred the car to the Triovist service center (21st century). There has been no information from the service center for 47 days. The amd service center itself.by has never called first, all the information has to be pulled out with ticks. I've been calling for four weeks and they ask me to wait. On the forty-seventh day, it turned out that just on the day when I called them, a response came from the service center, the warranty was denied. AMD service center managers.by, when transmitting information to the Triovist service center, they did not send a request statement with the machine, which indicates all the malfunctions. In addition, after talking with the specialists of the Triovist service center, it turned out that the car was diagnosed 3 days after its transfer to the service center amd.by The 53rd day of diagnosis and repair is underway, the car has not been diagnosed. I ask the heads of the amd service center.by contacting me to resolve the issue.

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Катерина Евтеева

Level 3 Local Expert

I ordered a laptop. The product arrived with a missing engraving/print on the keys, an unsuitable power supply cable, and Windows 11 with a license that does not support any language packs other than Chinese. I don't speak Chinese very well) so I asked to fix everything, left a request to the warranty department. I understand everything, everything can happen, even such incidents happen, but everything can be fixed. And that's where the fun started. AMD started doing everything not to take the product away from me, they wrote that it was impossible to make a print /engraving, that I myself had to install some kind of language pack, digging into Chinese Windows, they wanted to bring the wire themselves, but they still couldn't bring it. After a week-long battle, the buk was still taken away and disappeared again. I can't reach anyone, I can only write to the management by e-mail, from which, of course, there were no answers. I need a beech tree for work, but for the third week I just don't have it. If I call someone, they just say that they will pass my question somewhere else. The service is zero. The competence of the employees of the warranty department is the same, which is confirmed by correspondence with them in the messenger.

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