Very bad I've been trying to order something from the equipment for the umpteenth time, and once again everything breaks down. The product is available on the website, I place an order, it is confirmed to me, and then the next day they call and say that it is out of stock, they say sorry. This is not the first time this has happened. It was definitely three times. It's a disgusting job. I won't recommend it to anyone.

See original · Русский

sasha_ s.

Level 2 Local Expert

Today I came to pick up the order at the Ozon pick-up point (combined with AMD Buy). There are no identification signs at the entrance that this is the pick—up point - I had to ask again. The employee was chatting on the phone at that time, she didn't even say hello. When I dictated the number, she silently brought the order, put it down and is waiting. I took the box and was about to leave, to which they rudely told me: "Don't you want to take the warranty card? Give me the QR code." No one explained the procedure, although it was obvious that I was here for the first time. Complete lack of customer orientation and basic politeness

See original · Русский

Снежана Федорова

Level 3 Local Expert

I do not advise you to associate AMD and Ozon with this store and pick-up points. 1) I don't give my name or badge to employees without identification marks. 2) I don't know who employs them, but I advise them to test their knowledge of the Russian language. There was a person with extended eyelashes. The refund was approved by Ozone. This person refused to accept it, referring to the fact that the bOts approve of it, I only realized from the third time that she meant bots. 3)This person does not know which organization she works for, as I asked for a book of complaints and suggestions. She said they didn't have one. They asked where she was and spread their hands. When calling her friend, she also said that they had no books and she might not know where she was. It was only when I went to the information wall that I found a piece of paper where it was clearly stated in black and white that the book was located at that address. And I gave her this leaflet for review. I had to spend 2 days to return the product. I advise organizations to think about who they hire, to conduct training on which documents and where they are located, where they need to be addressed, and to conduct tests on knowledge of the main points of communication and knowledge of the basic words used in the work.

See original · Русский

Amdby

Add photo or video

News

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

70 reviews