To describe the Advantages ... well, I don't even know
I went to their website, saw a good discount on the PC motherboard (there was a 40% discount in the region). I called them by number, they said it was available, we discussed everything, even tried to slip an additional guarantee, we discussed the delivery time, that's all. On the day when I was supposed to be delivered, they call and say we don't have such a product in stock, not even in stock. And they say: - At best, it will be only in 2-3 weeks. And the price will be without discounts for you. And then everything became clear…
That's how irresponsibly they approached the customer, my product either disappeared somewhere, or it was sold to someone else, or they appropriated it for themselves. That was it, but it floated (and we understand what's really going on ; D)
Then I look half a day has passed, and the product is back in stock, only at a completely different price)))
I immediately call them, and I didn't hear anything new: -oh, sorry, this is some kind of mistake, we don't have such a product yet, and that's it…
And immediately after a minute the product disappears from the store again))
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1
Андрей Ч.
Level 5 Local Expert
October 17, 2024
Very unscrupulous and not customer-oriented. I ordered winter tires, the manager promptly contacted and placed an order, waiting 5 days. In the middle of the week, he called himself, asked if it was exactly in stock, since other stores no longer had the right model. Once again, confirm that there is definitely something in stock, expect it. As a result, they called back on the eve of delivery - there is no right size and model, there will be no delivery. They also did not offer an alternative option for the right size. We were very disappointed, considering that it is the season, prices have increased over the week of waiting, and the range of tires is decreasing.
The attitude towards customers is simply not caring.
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Данила К
Level 6 Local Expert
December 6, 2024
The seller refuses to deliver the product even if you have already paid for it. I ordered the be quiet case! Pure Base 500 BGW34 by paying in advance via onliner pay. At first, the delivery date was overdue, then they brought me a BG034 instead of what I ordered (a model without glass). For 2 days I tried to get a solution to the problem, but the staff promised to call back and did not call back. It was only at the end of the second day after I wrote to the management email that the call finally arrived. I was told that there is no such model and there is no way to put it on, although they still have it on sale in the onliner catalog. All I was offered was to pick up that cheaper model without glass BG034 with a ridiculous 5% discount from the price of BGW34 (it's easier to pay extra for 500DX), which seemed to be still at the pick-up point, then it was already lost somewhere. I decided to put an end to this epic because I had no nerves left. During the time this desk was fooling my head, the case went up in price 2 times (probably that's why I didn't actually get it). If you do not want to get to the money (because of the loss of time, you will now have to buy 2 times more expensive in another store), spend a lot of time and nerves bypassing this seller.