Amdby

4.3

170 ratings

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Петров А.

Level 4 Local Expert

Disgusting company. The goods were delivered with a defect. They don't want to refund the money and replace the product. They're cheating on the phone, they say we'll decide today, I've been chasing them for a week now. I have to contact the Consumer Protection Society. Don't have anything to do with them.

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Дима Дмитриев

Level 3 Local Expert

I just lost time by contacting AMD, I needed tires, the order was confirmed, 2 days later on the day of delivery the manager calls and says that there are no tires available, instead he offered another option for more expensive and with different characteristics. I won't deal with AMD anymore, and I don't recommend it to anyone. Separately, I would like to note the level of communication with clients, neither sorry nor hello nor please.

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Александр Д.

Level 3 Local Expert

I placed an order on December 24 with delivery on December 29 . On the 29th, the consultant calls tearfully apologizes and complains that there are a lot of orders, they say, he offered to postpone delivery to December 30 and assured me that 100% would be done. I listened and agreed, and even on the morning of December 30, I called and asked that the goods be delivered ?I was told yes, it's in stock, waiting for delivery. As a result, on the 30th, another consultant calls me and says the delivery has failed and is already being offered for January 3rd.It 's just awful .draw your own conclusions

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Ангелина Б.

Level 8 Local Expert

Terrible experience with the return of goods: the employee himself ruined the box and refused to refund the money When viewing the photos in Viber, the refund was approved. At the PVZ, the employee said that they could not return the product because it did not match the sent photos. However, there was a slight defect in the box upon receipt of the goods, which was visible in the photo when approving the return. At the same time, the staff tried to convince me that I was to blame and there were no defects in the photo. Upset, I went home, because they refused to help me, the answer was simply "no" When I got home, I was in terrible shock, because they gave me the box like this. It was torn from the inside by a PVZ employee. It is useless to apply again, because now the product is really of inadequate quality. The employee tore it up himself — he accused me and refused to return the funds.

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Mikhail

Level 4 Local Expert

The worst warranty department I've ever worked with. I called them in the morning, they said they would call me back. I waited a day for a call, as a result, they dialed FOUR minutes before closing, did not notice the call immediately, called back TWO minutes later (2 minutes before closing), they just reset the handset.

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Сергей А.

Level 3 Local Expert

I bought a hard drive, took it out of the package, turned it on - the disk turned out to be non-working. I gave it to the warranty, returned from the service center with a certificate - as if there were mechanical damage and the warranty was denied. At the same time, the disk looks completely intact. It is impossible to reach the service. What to do is not clear, in fact, they sold a deliberately non-working disk and threw it with a guarantee.

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Андрей

Level 7 Local Expert

I ordered 3 important items, they were confirmed, and then all three were canceled. It turns out that we don't have it, we have a retargeting, etc. Another store is better, don't waste your time

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Сергей

Level 6 Local Expert

The product arrived with a defect, sent it back, the warranty department replied that you damaged it yourself, although the defect was revealed immediately when you turned it on. Delivery was delayed for a week!

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Никита мошко

Level 3 Local Expert

I do not recommend buying anything from this seller. We saw an offer - a returned robot vacuum cleaner with a discount (400 rubles instead of 500) Well, we think they just returned it, I didn't like the color, the seller didn't say the reason for the return, despite the question asked several times. We ordered it at the pick-up point, we open the box - the vacuum cleaner is completely dead, it feels like it was used in a warehouse or office 3 times a day for a year. The hair is wrapped around the wheels (they didn't even bother to remove it!!!), scratches all over the body, dust brushes and all other consumables are completely worn out. That is, how dishonest do you have to be to pass off a similar product as a new one, "just an open box," and expect me not to check. Total darkness

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Инга Карпик

Level 3 Local Expert

Disgusting service and a ruined holiday! I ordered a Xiaomi Smart Air Fryer 6.5L MAF10 aerogrill in black as a gift to my mother. The order was placed on 10.10.2025 by pickup in Brest on 12.10.2025. The order was deliberately placed 10 days before the required date so that there would be a time reserve. The order was not delivered on the specified date. On 10/14/2025, after contacting technical support, they called back and said that the necessary product was not in stock, they offered the same product, but in white. After agreeing with the recipient of the gift, I agreed and was promised to deliver the goods on 17.10.2025. I asked several times if the goods would arrive on time and clarified that it was a gift and needed by a specific date, to which I was assured that everything would arrive on time, but the goods did not arrive again. On 18.10.2025, after another call to technical support, they said that the courier did not have my product in the car, they would deliver it on 21.10.2025 (which is after the date I needed). As a result, I had to cancel the order and buy in another offline store much more expensive out of stock. The result: undelivered goods, wasted nerves and additional costs It's a terrible store, I'll never go to it again and I won't advise anyone who wants to receive their goods on time!

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Татьяна Киклевич

Level 2 Local Expert

I ordered the product on 9.05, the order was accepted, but it was already 10.05 25 in the evening, there are no notifications that you can pick up the purchase, why mislead the buyer about the possibility of buying day after day, if this is far from the case.

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Natallia Ulasik

Level 2 Local Expert

DO NOT CONTACT this store. We accepted the order, confirmed delivery in 5 days, but on the day of delivery we received a message about the lack of goods in stock. My friend was left without a gift, I do not advise anyone to contact them!!!!!

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Vladislav Kurilovich

Level 3 Local Expert

It's terrible! I purchased 5 fans on 02/20/25, one of them with an obvious defect (the bearing is buzzing) I called the warranty office on 02/21, informed the girl about the problem, and asked for help to solve the situation faster - to replace the fan (the product is in perfect condition, new), because I often purchased a lot of goods in this store, hoping for a quick solution to my problem. The girl from the warranty department replied that the product can be serviced for up to 14 days, to my request to review and resolve the issue faster, because the fan is not expensive, and the problem is obvious, and the product is not difficult to technical (which the girl does not even know about), I did not receive any reaction, 14 days and that's it. A completely non-customer-oriented store. If there is a warranty case, no one will help you in any way. The girl's wishes are to listen a little, and not work exclusively according to the methodology. We are ready to lose regular customers, no matter what. This is the last order I made at this store. upd: I had to take it under warranty, it was repaired (lubricated), and there are also a lot of questions here, why should I repair it, it's a new fan, I refused to take it away, and only after that the issue was closed with a refund. And so I had to do all this for a couple of fans. $

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Андрей Ч.

Level 5 Local Expert

Very unscrupulous and not customer-oriented. I ordered winter tires, the manager promptly contacted and placed an order, waiting 5 days. In the middle of the week, he called himself, asked if it was exactly in stock, since other stores no longer had the right model. Once again, confirm that there is definitely something in stock, expect it. As a result, they called back on the eve of delivery - there is no right size and model, there will be no delivery. They also did not offer an alternative option for the right size. We were very disappointed, considering that it is the season, prices have increased over the week of waiting, and the range of tires is decreasing. The attitude towards customers is simply not caring.

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Денис Писарик

Level 11 Local Expert

For some reason, this is how it works: all such stores want to believe that service, and especially high-quality service, is not about them... Apparently they don't care about SERM and what the client thinks, because others will come in his place. We worked with them as a legal entity, abandoning the 21st century as a partner in the supply of equipment for our two organizations. At first everything went well, then the jambs began in the documents, then they did not bring the full order, then they were delivered on time. But... when you place an order, you call them back so that everything is in stock, you replace the position in the order with the one that is in stock, but still the whole order does not arrive, because the position that you replaced, in order not to wait, you still need to wait - it's a surprise. I do not know and do not understand what they have and what they do not have, they do not understand when all this will arrive... the service is depressing... and the managers are not very confused about you and your problem... well, or it's easier for them to lose 2 companies as customers for good amounts of purchases. Okay, let's go to the others...

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Асеся Асуся

Level 3 Local Expert

I ordered a 3D printer from a store AMD.by . From the first minutes of interaction, difficulties arose. 1. Delivery and first impression. The courier called 15 minutes before the agreed time. I warned that I would be delayed for 5-10 minutes, and asked to come a little later. In response, I heard dissatisfaction, but the courier agreed. When I arrived (the delay was 5 minutes), the courier behaved inappropriately: he quickly left the box and the warranty card, which did not contain the serial number. I was not allowed to sign the documents and inspect the goods — the courier immediately left. 2. Marriage detection. On the same day, when I examined the printer, I found a defect: the strap clip was missing, and the strap itself was torn (several centimeters were missing). There were no scraps in the package. 3. Contacting the warranty department. On the day the defect was discovered, I filed an application with the warranty department. There was no response over the weekend. On Monday, I called myself to clarify the status. It turned out that the application was not registered (perhaps there was a system error or the number was incorrectly specified). I have submitted the application again. The next day, an employee of the warranty department called me back and informed me that the printer needed to be checked to confirm the factory defect. She offered to pick up the goods by courier in the interval from 18:00 to 23:00. I replied that I was working until 20:00 and would only be able to transfer the printer after that time. The employee confirmed that she would give the courier information that it was necessary to arrive after 20:00. 1. Disruption of the courier's visit. On the same day, at about 17:40, the courier called me and informed me that he was ready to come. I explained that we had agreed on a time after 20:00. In response, the courier loudly stated that he was not working at that time and did not know anything about it. As a result, he agreed to arrive at 21:00 and promised to call back closer to that time. However, the call was not received at the appointed time. After 21:00, I tried to call the courier, but he did not answer. Calls to the company's support also proved fruitless, as the working day was already over. The courier did not arrive that day. The next day, they wrote to me on Viber that the courier hadn't arrived because I wasn't there. At the moment, I have lost the desire to cooperate with this company and answer calls. We will repair the printer ourselves, but the time and money spent on spare parts have not been refunded.

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Вячеслав маков

Level 4 Local Expert

Ordered the product. I have received confirmation that I will receive it in a couple of days. Two days later, they called to say that there was no product. Draw conclusions.

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Maxim K.

Level 19 Local Expert

I returned the product, the part did not fit the computer, everything was quickly processed and returned, parking is nearby, I recommend

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Надежда Б.

Level 4 Local Expert

Be careful, they sell counterfeit goods, deceive people. I bought a cable, it turned out to be not working, the money is not returned, they constantly unsubscribe.

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Екатерина М.

Level 2 Local Expert

We did not look at the schedule and came for the order after closing, the employee did not agree to give the order, but offered to pick it up himself so that we would not go again. Thank you very much, I have the most positive impressions. There are also no complaints about the order itself. 10 out of 10

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Игорь Запотылок

Level 5 Local Expert

I do not advise anyone to buy anything there , the attitude towards customers leaves much to be desired , I received the goods under warranty on March 3 , they answered my call on March 13 that you have until March 16 , it's the 21st , no one called , they answered the call that I would transfer to the service , I will contact you today , I waited 6 o 'clock , they told me again that the service is up to 18 hours , they will dial tomorrow , are you kidding me ???

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Я Лоечка

Level 9 Local Expert

I ordered a blender, and a defective nozzle arrived. I have left a pre-suspension 2 times, they do not contact and do not give feedback.. contact us

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Слава К.

Level 4 Local Expert

To describe the Advantages ... well, I don't even know I went to their website, saw a good discount on the PC motherboard (there was a 40% discount in the region). I called them by number, they said it was available, we discussed everything, even tried to slip an additional guarantee, we discussed the delivery time, that's all. On the day when I was supposed to be delivered, they call and say we don't have such a product in stock, not even in stock. And they say: - At best, it will be only in 2-3 weeks. And the price will be without discounts for you. And then everything became clear… That's how irresponsibly they approached the customer, my product either disappeared somewhere, or it was sold to someone else, or they appropriated it for themselves. That was it, but it floated (and we understand what's really going on ; D) Then I look half a day has passed, and the product is back in stock, only at a completely different price))) I immediately call them, and I didn't hear anything new: -oh, sorry, this is some kind of mistake, we don't have such a product yet, and that's it… And immediately after a minute the product disappears from the store again))

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Сергей Костевич

Level 9 Local Expert

The review is not specifically not for the store at the address, but for the company as a whole. I am looking for a laptop with a risen 7-9 and a 4060 video card, called the number, a girl picked it up, dictated the name of the desired laptop, said that there was no such name, offered an alternative, in the form of 4 positions, asked to send a comment, some man called back, began to tremble that I would decide on a specific machine, and so persistently that I I was just taken aback by such pressure, opeled that, and if you want 30 positions, then send them for each one? But how else? After such differences, it is not particularly desirable to work with this company… as expected, this is my subjective opinion based on personal feelings, experiences, perceptions and emotions. It may not correspond to reality in the sense of scientific validity, well-known "established" facts.

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Pol

Level 8 Local Expert

The delivery of the goods is delayed, without warning.

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Николай Грузд

Level 5 Local Expert

I ordered an Apple charger. No luck. Factory defect. 15.03. I gave it under warranty 02.04. I called myself. If no one had called, no one would have remembered. For a very long time.

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VenomVPRO

Level 5 Local Expert

Terrible job of issuing it at this very place. When ordering with an indication that payment will be made by card, the terminal does not work, and the person at the checkout offers to go to the nearest ATM. When I returned from the ATM, I saw a piece of paper that you can pay online through "Pay", which the person on the issue also did not bother to inform. In general, compared to other pick—up points, this one left only a negative impression.

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камыш андрей

Level 4 Local Expert

The grinder purchased on AMDbai was repaired under warranty. After 2 weeks, the warranty repair department reported that it was repaired. Upon receipt, I found that the malfunction had not been eliminated, and the repair was partially completed. Re-put it into repair. And only a week later they admitted that it was not possible to repair and recommended ordering a similar one with an additional payment in the cost difference. I think that such treatment of clients is at least not culturally appropriate.

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Božena Němcová

Level 2 Local Expert

Good company. I liked it :) The dispatchers are attentive, answered all my questions and organized the receipt of the goods well. And at the reception point, the employee volunteered to help himself, dragged a garden wheelbarrow to my car, and they humored me) My impressions of the company were very positive! I recommend

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ТАТЬЯНА П.

Level 3 Local Expert

Plus one star for a successful first order. It's good when everything is fine. And if it's not very good, be ready to wait, call, figure it out, wait again, write ... It would seem that the most banal situation - a defective product - turned out to be stretched for more than a month, a burden. First, take the marriage to a certain (and not the nearest) pick-up point, then wait for the stated "up to two weeks" for verification (in fact, exactly 2 weeks), the marriage was confirmed even a day later only after my call. Refund money either in cash again at a certain (not the nearest) pick-up point, or to a card. It seems like the choice is obvious. but! There's a catch. Accounting does not know how to transfer money to a card except with the withdrawal of a commission from you. And this, for a moment, is 10% of the refund amount up to 500 rubles. Maybe Alfa-Bank cardholders were more lucky, but my Savings Bank and I had to kill a lot of time sorting this out and waiting for the full payment. I will consider the commission from the commission finally returned as payment for the lesson not to contact this store anymore.

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Наталья Наталья

Level 3 Local Expert

I do not recommend it! They say that the delivery is today, in a couple of hours, that in a week!!!!! I don't give a fuck in a week if I have to now! Don't get involved

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Александр Левданский

Level 5 Local Expert

I picked up the order (RAM) on 26.10.22. A very kind and polite employee. I gave everything out without any problems, quickly filled out the necessary documents. If necessary, I will pick up orders at this pick-up point. Thank you for being there)

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Ольга Калевич

Level 3 Local Expert

The location is convenient, but the room itself leaves much to be desired. I ordered a xiomi 6 fitness bracelet. The packing box turned out to be crumpled and taped, which is unacceptable for a gift. It was very upsetting.

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Сергей Гетман

Level 4 Local Expert

I don't know why the previous commentators responded so badly, but the service is very good. The order was delivered in 2 days, before that I picked it up at another PVZ, the price was the minimum in Minsk. If letters come to the post office, they are quite good with discounts and promo codes. The order was not made for the first time, so the conclusion is in general. You can safely look at amd.Bye, if you're thinking of buying something on the Internet.

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noname

Level 11 Local Expert

I ordered a cable for the phone, found a marriage already at home, and gave it to this pick-up point under warranty (since only here you can give it for diagnosis). For 2 weeks, no one got in touch until she called - they called back on the same day, said that the marriage was confirmed, offered a refund or replacement for the same product. I agreed to replace the product. They said they would deliver it in 3 days - wait for the SMS. A week has passed - no SMS, no call. I'm calling myself again - the application is hanging, expect to be contacted today. I do not know how it will go further, but I have already regretted 100 times that I contacted this online store. They blatantly lie about the terms of communication of diagnostics under warranty, delivery, and no one is going to do anything until you personally call and you will not pry. UPD: after another 2 weeks, they promised several times that they would deliver it to the house personally, they did not deliver it at any specified time, and every time I write and call them myself. The main thing is that I'm STILL waiting for the goods or money. No one returns or contacts anything. They only promise. That's horrible. Save your nerves, money and time. It's better to order somewhere else. UPD: the cable was eventually brought, but the sediment after a long history is unpleasant

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Yu _

Level 7 Local Expert

I ordered a laptop, it stopped working after 10 months. I asked to find out where I can take it under warranty. Instead of giving the addresses of the workshops, for some reason you need to make an application on the website, specifying a lot of information, then wait for a call from their warranty department. It is not clear what would be what??? What can a person appreciate without seeing a laptop?? At the same time, half a day has passed and no one has contacted. I do not recommend contacting this store. Only the 21st century is working properly. The rest have only sold and you will not achieve anything further

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Дмитрий Л.

Level 3 Local Expert

Everything is fine, it was delivered to Grodno on time. Everything is working.

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Алексей Колб

Level 8 Local Expert

A good store and very polite staff - both in the call center and at the pick-up point. We were very pleasantly surprised by the quality of service! I will continue to buy from them.

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Надежда Жерносек

Level 6 Local Expert

Everything is fine.. Thank you so much for your cordiality, kindness and understanding. A pleasant place, I wish you all, take care of yourself.. That's the most important thing...........

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Val Val

Level 12 Local Expert

A good online hardware store. A wide range, delicious prices and discounts, has its own website, free delivery to pick-up points is possible. I recommend this store.

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Данила К

Level 7 Local Expert

The seller refuses to deliver the product even if you have already paid for it. I ordered the be quiet case! Pure Base 500 BGW34 by paying in advance via onliner pay. At first, the delivery date was overdue, then they brought me a BG034 instead of what I ordered (a model without glass). For 2 days I tried to get a solution to the problem, but the staff promised to call back and did not call back. It was only at the end of the second day after I wrote to the management email that the call finally arrived. I was told that there is no such model and there is no way to put it on, although they still have it on sale in the onliner catalog. All I was offered was to pick up that cheaper model without glass BG034 with a ridiculous 5% discount from the price of BGW34 (it's easier to pay extra for 500DX), which seemed to be still at the pick-up point, then it was already lost somewhere. I decided to put an end to this epic because I had no nerves left. During the time this desk was fooling my head, the case went up in price 2 times (probably that's why I didn't actually get it). If you do not want to get to the money (because of the loss of time, you will now have to buy 2 times more expensive in another store), spend a lot of time and nerves bypassing this seller.

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Денис

Level 3 Local Expert

I left a review on the online site and I will leave it here! (since this address is listed in their SMS) If you see two stores with the same price, do not buy in this one This store will accept your order, confirm it on the website, send an SMS confirming the order and the address where to pick it up, and cancel it a day later, wasting your time It has been a long time since the date of this review, and the store continues to perform the price trick and cancel the order after registration

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GAMES GAMES

Level 2 Local Expert

Categorically, I do not recommend this store! They're messing with their heads, it's the norm for them to transfer orders! Delivery problems as always! I do not recommend it categorically

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Alexey Orekhov

Level 14 Local Expert

Everything was always delivered on the designated dates and times.

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Дмитрий Кононенко

Level 4 Local Expert

Some employees are very rude.

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Nikita A.

Level 3 Local Expert

We placed an order for pickup, delivered it quickly, the guys helped us look through everything, make sure that the goods are in order. Polite, the service is fast.

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Зеленин Михаил

Level 6 Local Expert

They sold a non-working washing machine. As they say, there is nothing to add.

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дмитрий Седун

Level 10 Local Expert

A good pick-up point, everything is clear!

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Сергей С.

Level 2 Local Expert

It's not the first time I've bought a product. All without problems. It is convenient that notifications are sent to Viber. I will definitely buy here and the prices are very pleasing. Thanks for the work guys.

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D D

Level 2 Local Expert

A chic pick-up point and the most professional manager. There is an opportunity to check everything, in a word — it's nice to buy.

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Amdby

82 reviews