The first time I was told on the phone to go pick up, but in fact I had to go to the store first to register. As a result, it's just one trip to the warehouse for nothing. Is it really impossible to resolve this issue immediately on the spot, you must definitely go to the store again. I have already ordered through the online store for the second time, I looked at the delivery address in my personal account. I entered it into Yandex Navigator, the opening hours are from 9.00. But the actual working hours are from 10.00. Such a large organization as AMI-mebel cannot make changes to the Yandex database. These changes are made quite simply, but all warehouse and office workers don't care. There is no complaint book at the pick-up point, the employee says to answer all questions by phone. I didn't notice the proper organization of the work twice. According to the guard, I am not the first one who arrives ahead of work time and I do not expect any reaction from the management of the pick-up point to change incorrect data.

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Anna Li

Level 8 Local Expert

We bought shelves. Not only did they not put the screws (the whole package should have been included), but also the guiding mechanism in one of the shelves on one side. It is clear that the price / quality. But the kit can be folded properly? !

See original · Русский

Ами мебель

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