Regarding the furniture, what price is the quality, whether to take it or not depends only on personal financial capabilities, I had to take it, but not about that, I well understood the furniture of what quality I was buying. I took it for cash, made an advance payment of 25 or 30% percent, I don't remember exactly anymore. There are installment payment options, but if you are a mother on maternity leave or a pensioner, you will be approved only if there is a guarantor. And so two weeks after the prepayment was made, the furniture arrived, I went to the store to pay the remaining amount and arrange delivery, Three employees were sitting at the counter, one was placing an order, the other two were bored, discussing who would go to the store for a snack and what they would eat at all. There were potential buyers in the trading floor, but none of the employees tried to somehow interest them in buying or offer certain goods. It's not the first time I've come, but every time I see the same thing, not to mention that they'll only say hello to you if you do it first. How they fulfill the sales plan for the month is even interesting 🤔
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1
Юлия Цыганкова
Level 3 Local Expert
May 29
We stopped by this store today. We wanted to buy a bed for the child. We went into the store, there were three consultants at the checkout. We greeted each other, silence in response, and continued the conversation among ourselves. We walked through the shopping facility, approached them to clarify about the assortment and how to purchase. To which we were told, choose on the website yourself, then call and specify when the delivery will be. Is that the answer??? No interest in sales.
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2
Алина Никонова
Level 2 Local Expert
July 22
Disgusting quality of service
There were some there today
We only needed to make the payment, it took more than half an hour because the consultant was constantly distracted by phone conversations, then by conversations with a colleague, then she got ready and went outside. When asked how long the warehouse is open today, the answer was given at 18.30 Upon arrival at the warehouse, it turned out that today is generally a day off. Customer focus is zero