I bought the product here, and the next day I issued a refund. An unfriendly salesman with a displeased face said that it was necessary to send it to the factory and coordinate it. A toy with a commercial label and all receipts. I wrote a statement and left the product in the store. They said they'd call you back. The next day, I came for a refund for the second time, signed and provided my card. They said that the money would be received. But the funds never arrived. I started calling, and they rudely sent me to my bank. Do not buy anything here, Sharashkin's office, if the product does not fit, you will suffer with a refund. Why should I use a sledgehammer to knock out my money if the store is obliged to refund me immediately upon receipt? This is the first time I've encountered this. Even online stores work better.A nightmare and a horror.

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Валенсия

Level 4 Local Expert

What kind of mayhem is going on in this store?! Yesterday, on August 25, 2024, we paid for the purchase of a computer chair...They were taken away today on August 26th...They came home and began to collect .and there are dents on the body and the seat is cracked from below under the upholstery. They carried him back to the store .but the goods were not accepted back and the money was not returned...They told me to write a statement .which will be considered for 14 days. We are not satisfied with this! They're very tricky..then they will tell you the terms of the refund are out...There is article 28 on Consumer rights...and the fact that the chair is assembled is not an obstacle to a return by marriage...since this does not violate its consumer qualities! It's just awful..not only did we sell the marriage, but we also have to wait for the money! If the issue is not resolved in the next couple of days, let's go write a complaint to the Consumer Protection Society.And then it won't seem enough to anyone.We 'll have to get to the president !

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Третьякова Юлия

Level 8 Local Expert

I think the store is very good. Considering that the nearest furniture store is at the Marco City shopping center, there is less choice, but I liked the attitude towards customers. It is possible to return the product within the established time frame. They will always prompt and help with the choice. Well done!

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