Amiko
77 reviews
September 29, 2024
I am glad that they serve in Amico! Friendly and competent staff, reasonable prices, especially compared to Minsk. I applied under warranty several times, everything was fixed quickly. There are no questions about the repair of an accident either. I recommend it!
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February 22
The office is at the level of Uncle Vasya's garage in the area. I went there on the recommendation of my relative, which I greatly regretted. At the entrance, you are greeted by a bunch of local staff, who inspect you from head to toe. Apparently, there are no rules for welcoming visitors, but these are small things compared to the whole circus that awaits next. After visiting this poorhouse to adjust the unfortunate collapse of convergence, the amount of 70 rubles was announced to me by a very unpleasant male manager sitting at the leftmost table, who in every possible way demonstrated his dissatisfaction and disregard for the manner of conversation, nervously throwing papers on the table. Having finished with the bureaucratic part of the registration, the manager takes the car keys and drives it into the box with the same displeased face. The master is worth a separate conversation and "laudatory" odes. Apparently, after finishing 9th grade and studying at the local vocational school on Gagarin, he simply turned the wheels in different directions and knocked on the pads, issued a verdict: "The right steering rod is bent. If you change it, come here." I want to note right away that there is someone to service the car, and literally the day before visiting this miracle center, they changed the tip on the wheel, which served to adjust the camber, and if the steering rod was bent, I would have known about it. Being confused by what was happening, neither the master nor the manager considered it necessary to show me this very deformation, kicking me off immediately to pay at the reception desk. When I see the acceptance certificate, I pay attention to the amount of 30 rubles, to which I immediately ask to call the manager to explain the pricing (they didn't do the collapse to me). Shuffling his unfortunate two feet, he tells me in a displeased tone: "Girl, you've had a SUSPENSION DIAGNOSIS." If by suspension diagnostics you mean turning the wheels of the car and tapping the pads with a wrench, then you can assume that I am also a kind of mechanic and I am ready to get a job with you for 0.5 rates. I'm already silent that I came for the collapse, and they gave me a diagnosis. Thank you. Not wanting to communicate with me any further, the man just left. A few days later, after making sure that I DIDN'T NEED to REPLACE any steering rods, I visited this wonderful service station again, but with a complaint about the work done earlier. This time, the manager babbled that they only RECOMMENDED (there was no word about it) to replace the part, because without this they could not guarantee their "work". Let me remind you that I came for the wreck, and I didn't need their guarantees (looking at the local service staff, you basically understand that there are no guarantees initially). All the same dissatisfied employees (oh my God, they force you to work at work), drove the car back into the box, but this time they remembered that the car needed to be connected to the devices to check the adjustment level. Finally, having deigned to align the camber by +- 1 mm, they still fulfilled the task originally set for them. The whole thing took not only money, but also exhausted nerves. Service station employees shouldn't act like I'm coming to pay my respects. I came here for help, not to be made a "fool" of and to try to rip off money by inventing a non-existent problem. Your manager doesn't know how to sell, and your foreman doesn't know how to fix. I don't know how you exist to this day with such "service", but I definitely won't contact you again. I will definitely tell my story to my friends so that they also avoid your "workshop on the knee" 💋
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December 12, 2024
They do it efficiently. I was satisfied with the work . Advantages: clarity, punctuality, accuracy, honesty in work.
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March 18, 2024
I have been a client of this service station for many years. In 2023, everything has changed, prices are rising, and the result of the work performed is below average. The staff has been permanent for many years and came with pleasure, now everything is different. The chassis was diagnosed and did not find the cause of extraneous sounds, the dead stabilizer bar. After 15 minutes, in a less pretentious service station, it was determined with the help of a tire iron and skillful hands)
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May 30, 2024
I want to share information for buyers of new cars with a warranty!!!
When buying a car, the manager claimed in beautiful phrases that the warranty is 3 years. However, after 2 years, the company withdrew the warranty without warning, referring to the omission of the inspection service. So when buying, read the contract between the lines. The company is good, but the sediment was not very good.
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November 11, 2023
Good service. Quality work done. Excellent consultant on new FAW machines. She told me everything and was interested in a new car, which I didn't even consider buying.
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January 8, 2023
Buying a new car gave me a lot of positive emotions, but the staff of the car dealership gave me even more positive emotions. Over the years of service, there has not been a single situation that would leave negative emotions. Visiting this salon, one is always struck by the sensitivity of the staff and the sincere desire to help solve any issue and, in general, attentive attitude to customers. The quality of work in terms of maintenance and repair work is at a high level, especially when compared with other car dealerships. All, without exception, the staff from sales managers to craftsmen are real professionals, for which I express my great gratitude to them on behalf of a regular customer.
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January 17, 2024
I came to "tie" the second key to Passat B6. It seems to be an ordinary service, but we couldn't do it ...
Although then later in the Korona shopping center in an ordinary key workshop we did this procedure in 10 minutes.
In general, the dealer seems to have adequate communication, there are no questions about this, but I am a little disappointed.
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October 8, 2024
Everything is on top, attitude to customers, prices for work, no complaints
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April 23, 2022
Excellent Volkswagen station.
Professionals in their field. The staff is polite and pleasant.
The car was serviced perfectly. The prices for the work are acceptable, but unlike garage workshops, there is excellent equipment that allows for high-quality repairs.
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September 17, 2024
It's not that bad, but how can you write tuareg in the documentation?
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January 15, 2024
Volkswagen is not and will not be. The managers said that the brand was gone forever. Now there are only some fafs that are trying in every possible way to elevate as something from Volkswagen, although the materials, build quality and overall impression are like a new nexia. Disappointment
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July 25, 2023
Excellent service, competent staff. Everything is explained and put on the shelves, the work itself is also of high quality without complaints.
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August 3, 2023
We have been serviced on this service for 3 years to comply with the terms of the warranty. The car is a Polo sedan 2020. Today, at the next meeting, they asked a question about the problem with the body (paint swelling). The warranty engineer said in plain text that this warranty is pure marketing and in fact all problems with the car are none of their business. I do not recommend anyone to do THIS or repair the car in this place. Unfriendly managers, lack of original spare parts at European prices - that's all you need to know about Amico
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June 21, 2023
I don 't know how it is now, but 16 years ago it was flawed . I serviced a new Skoda under warranty . They could only change the pads and put them in their ears. The climate control broke down, they conjured for 2 days and said that everything was fine . I went to Minsk , they quickly found the problem , replaced the servo and I'm in chocolate. It took them about 2 hours. Now the office may be normal, but I don't go to them anymore.
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August 31, 2023
An amazing service that solved an unpleasant breakdown. I came by tow truck. Special thanks to Jan for his efficiency and humanity
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July 26, 2024
Good service, intelligent and handy staff.
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September 9, 2021
Hello! Our family bought a VW POLO for their son in winter.
The Vitebsk salon has a very friendly atmosphere. They helped to choose a complete set, made a discount on the car, sold additional alloy wheels at a discount, gave winter tires, mudguards, radiator mesh, rubber mats to the salon. They were allowed to leave the car in storage for free until spring. We are very satisfied with the purchase. We will contact the salon again. Thanks AMIKO!
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July 6, 2023
Divorce for money. There was an extraneous noise behind the torpedo from the passenger side. I gave them 60 rubles for diagnostics. They said to change the pump. Although there is no leak and antifreeze has never been refilled. Strange, I thought. I stopped at another good service station. The air conditioner was refueled. The noise disappeared. I saved on unnecessary replacement of the native pump.
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April 5, 2023
Excellent and professional service station with courteous staff. I repaired a Skoda Yeti car with a gearbox on a DSG-7 robot. The reason for the repair is a breakdown of the gearshift fork in the DSG-7. I contacted many service stations in Vitebsk with this problem - everywhere the answer is that we do not repair the box ourselves, but remove it and send it to Minsk, with all the financial costs that follow from this. And only at Amico did they independently take up the solution to this problem, for which special thanks to mechanic Mikhail, a true professional in his field. Mikhail not only removed, disassembled, and fixed the malfunction of the robot box, but also explained the cause of the breakdown at the meeting. Mikhail also diagnosed the need to replace the clutch and the stretched timing chain. But I was aware of these problems even before contacting Amico. And the diagnosis carried out by Mikhail confirmed this. In two days at Amico, the DSG-7 gearbox was repaired, the clutch and timing chain were replaced. All the replaced parts were put in a box and left in the trunk. The car has been repaired for almost a month and there are no questions about it. Special thanks also go to Alexey, the order acceptance master, who accompanied the repair process at all stages, advised on the purchase of necessary spare parts and repair prices. In general, the impression about the service station is only positive. For those who think that the article is custom-made, I give the numbers of the acts of completed works SC No. 230608 and SC No. 230744.
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July 15, 2023
The warranty service is very poor. And buying a VW car, you will not get high-quality service. The purpose of the organization is to sell cars!!! If something breaks or you already understand something starts to knock, creak, rustle, you will be told this is a technical feature of the car and is the norm. But the most interesting thing is when you come to them
and they do not find defects for their visual, auditory examination, you need to pay for the diagnosis of the warranty product!!! When visiting this organization under warranty with your car, it is very difficult to convey information about the defects you found during operation. It is better to go to Minsk.
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May 7, 2022
The quality of the work is at a high level, as well as the attitude towards customers. The staff is friendly. And the prices for services are expensive, I want them to be affordable, otherwise in the current situation I have to go to garages.
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December 29, 2023
I changed the brake pads. They accepted it on the day of the call and did everything. So far, everything is fine.
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September 18, 2021
It's a great office. The customer service is exactly on top!
I came to them with a problem (I needed specific technical information on a specific body, not mine;))), which almost all Volkswagen dealers refused to solve in Minsk, including the notorious Atlant-M - they didn't even want to delve into!
On Amico - they listened, got into it, conferred with each other (they spent time on me) and they still helped me!!!!! Although, to be honest, they could also "send", because they have no profit from solving MY problem...
Thank you, Amiko, so much for your understanding and prompt help!
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August 21, 2021
The car dealership is not very large, there are 3-4 types of cars in the exhibition pavilion, the remzone is also not very large, but there are places for car repair and maintenance, there is a camera for painting cars.
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May 4, 2022
Of all the car dealerships in the city, Amico is definitely the best. There is someone to compare it with. It would be nice to buy cars from them, in principle, if not for such huge prices
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November 7, 2022
A good service station. In difficult conditions, you can find original spare parts and oil.
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April 13, 2023
Decent quality of the work performed. Friendly staff.
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January 9, 2024
The service is at a high level.
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September 25, 2022
a good Volkswagen center, everything is fast, clear and with due respect!
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January 20, 2022
A good car dealership. Clean, beautiful. Competent sellers. High-quality service.
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January 24, 2022
There were problems with a friend's car right after the new year, we did everything, thank you.Special respect to Alexey!
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September 8, 2022
Customer relations are top class! Thanks for the great car
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November 24, 2021
Excellent car dealership, good sellers, intelligibly advise. The prices are high.
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June 22, 2022
Polite staff, came across this dealer indirectly, but still left a pleasant impression
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August 8, 2020
A normal VW dealership, you can sign up for a day-to-day service. The absence of a cafe is compensated by free coffee or tea, which is prepared by a friendly girl at the reception
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September 13, 2021
A large selection of machines of various configurations. Competent consultants use various banking programs.
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December 25, 2021
A normal office. They changed the silent block under warranty, although I came to them for the first time when I ran 88 thousand km. Coffee and tea are poured on the recipe while waiting for the car.
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September 10, 2021
Everything is good, the quality of the work is decent, if there are shortcomings, they react instantly, but the prices are exorbitant
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February 26, 2024
It's all good.
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March 9, 2020
A good car dealership.
There is a choice of W.
There is a test drive.
There is a service.
There are nuances in the service.
Acceptance at the service for 5 points.
The work of the service (the so-called masters) 4 . Because the handles of the masters would like to be normal.
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May 29, 2020
Hello. Previously, I had only heard good reviews about the Vitebsk vaga service... As they say, until you run into it yourself! He replaced some parts of the front suspension in his car with subsequent convergence... So that's it)) Dear ones! They don't know how to make collapses. I had a long road ahead of me and I drove from Vitebsk to Nizhny Novgorod and..... The front tires were gone.... So trust the officials!!! And on the Tuareg, rubber costs a little money...
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October 24, 2022
I can't really say anything, I wasn't serviced or bought.
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May 16, 2020
Good afternoon. I came to diagnose the brake system, they accepted it well, there are no questions, as a result, they sentenced the main brake cylinder, allegedly it overflows, well, I change it to a new one, but the problem does not go away, as a result, the problem was in the rear brake pistons. Thank you very much, Amiko, for your unprofessional approach.
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March 21, 2019
we finally made a normal car dealership with a normal parking lot. The salon, like all car dealerships, is clean, beautifully stylish...
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December 5, 2019
Excellent staff work. Buying and servicing a car in Amico left the most pleasant impression)
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October 4, 2021
Excellent from the point of view of corporate service.
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October 7, 2019
Pleasant music, clean, cozy, there is water, air conditioning, a waiting area with sofas.
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January 20, 2022
There are a lot of questions, and over time there are more of them
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July 17, 2022
Disgusting attitude towards customers
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