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Александра Вишневецкая

Level 3 Local Expert

Good afternoon! I rarely leave reviews, but the quality of your products forced me to do so( At the end of August, my husband and I put a protective glass on his phone and a protective film on my Apple Watch in your Palazzo store. This is the first time anyone has contacted you, and for many years they had been installing glass in other stores. Exactly two weeks later, one day, a piece of film came off on my watch in the corner, and my husband's glass cracked because the phone was thrown on the couch. At the moment, a little over a month later, the film is full of bubbles and 3 of the 4 edges have come off (At the same time, I only take off the watch to charge and they are on charge without touching anything) The fact that the glass can crack from contact with the sofa is also a shock, given that we used to have glasses that were worn for at least a year and were very durable..

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