I have been using AnyTime services since 2020. There was an experience of comparison with competitors. You are out of competition thanks to the "Zero" tariff, thanks to a more flexible pricing policy, a bonus system, but most importantly, technical support! Both it is convenient and profitable to take Minsk, and I traveled outside the city with the whole family (I took children's car seats with me). Very good and high-quality cars. Tech support is simply the most attentive, empathetic, empathetic, and adequate. When I asked questions, they always answered very quickly and helped me figure out any situations. And today, on Christmas Eve, I left the passenger window slightly open. I consider it a very serious offense. But thanks a lot to the technical support: they forgave me for the first time and treated me with a warning! I am very grateful for this and will continue to recommend you to everyone!

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Сильвестр П.

Level 4 Local Expert

The Anytime support service writes to Viber and informs me that the rear bumper is damaged after my rental car and they send me a photo (added below). The photo does not show the state number of the car, and the most interesting thing is that next to the damage to the bumper there is a sticker from the Hello carsharing, which the Hello people use to mark known damage to their cars. I ask a logical question at any time why there is a Hello sticker on your cars, to which they tell me that this is their car. Very strange, but okay. At the same time, they face the fact that if I do not pay a fine of 750 rubles within 7 days, this amount will be debited from my card automatically. Or I need to prove on my own that I didn't do this damage. I requested the coordinates of the car and went to inspect it. I arrive and see an absolutely whole car, there is no damage (photo attached). I'm sending a photo to the support service with a logical question: where is the damage? I receive an answer: all questions to you regarding this damage have been resolved. I was just lucky that this car was in the city, it was not rented, and I managed to find and inspect it on my own. Otherwise, I would just be fined for non-existent damages. Judging by the reviews, my case is far from an isolated one, and it looks like a deliberate model of the company's behavior: deceiving customers and earning fines. Better avoid this company!

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Натали Крук

Level 5 Local Expert

An unpleasant situation has occurred. I didn't damage the car, but a month later they try to charge money from my card for a scratch on the car. I wrote them a pre-trial complaint that there was a witness in the car and I didn't scratch the car. they ignored the claim and did not give an answer. I will sue for illegal extortion of money through the bank. I do not recommend this company. They hang up someone else's scratches after a month and unilaterally debit as much as they want from the card through the bank. But the bank does not interfere.

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