today 21. 03. I made an order. For some reason, the app identified my location as base 1, I was on Rizhskaya Street. as a result, the driver drove up and we were 5 km away from him. after the cancellation of the order, an invoice was issued for 300 tenge. The support team started arguing with me that the app was working fine. I explained that the geolocation itself provided the address. They said it was my fault anyway and I had to pay. I'll probably switch to Yandex.Taxi. Geolocation is working correctly there.

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Наталья Ляпичева

Level 16 Local Expert

We use this service when we come to visit Kazakhstan. For us, the service is available and much cheaper than in our region. Taxis were ordered both for long distances and around the city. And I liked the service, which can lead, wait and take you where you need to go further. I recommend

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мария кутчер

Level 4 Local Expert

in the evenings, it is impossible to wait for a taxi at all. you wait for 1-2 hours. the call center tells you that the workload is high, great. even if the cars are not ordered, they stupidly do not accept the order. actually, why did you go to taxi if you're sitting and not taking an order? Stay at home. It's the same thing. some drivers don't even know the rules of the road and can stupidly drive without wearing a seat belt or staring at the phone, not to mention that some drivers may smoke in front of a passenger or obscene someone on the phone (and I'm not making up, but telling my situations). in general, the service is terrible. learn to respect the passengers so that they will respect you later, my dear ones.

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Aparu

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73 reviews