The employee is an incompetent old woman. She may know the differences in nasal drops, but she doesn't know the regulatory framework at all, and, by the way, she works without pharma. education. There was a need to buy a prescription drug from the Russian Federation (this is not prohibited by any laws), she refused hysterically, demanding a prescription in the Belarusian form. The doctor herself is more literate in the legal field of medicine (by profession) than the lion's share of lawyers, she has studied the legislation perfectly, knowing that her refusal is groundless, I am trying to refer to the decree of the Ministry of Foreign Affairs on retail trade and Pharmacy Practice. The woman is adamant. I demand a complaint book. What's more, there was a refusal, moreover, there was a threat that if you're going to file a complaint, I won't sell you any medicine. For a very long time, she called everyone she could, and in the end, the truth was on my side. The medicine was sold, but I still consider it necessary to mention the complaint book, it also refuses, which violates the law on consumer protection. I will not ignore this situation in principle, because employees of such structures are required to know the regulatory framework that regulates your activities, and in the case of pharmacists, this is just one document. And if not, then it's time to grow tomatoes in retirement.

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Даниил Ярмусик

Level 7 Local Expert

There is a woman working there who can help and tell you which medicines to buy for your problem, and she always tells you very well. I would like to express my personal gratitude to her for the solved problems. Health!

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Оксана Григорьева

Level 7 Local Expert

Good staff, courteous, prices lower than in other pharmacies, good assortment

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Apteka № 24 Moya apteka

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