We ordered a bathroom shelf and a floor dryer from this company. Both of these products came with significant design differences compared to the photos on the seller's website. After this was indicated to the courier, the latter began to present it in such a way that allegedly, as customers, we had to provide for the possibility of images not matching real goods. Following his logic, we should have foreseen that instead of rounding on the bottom of the shelf frame there may be hooks, and one of the legs of the dryer may not be monolithic. According to the courier, we allegedly had to ask about these points when ordering.
It turns out, for example, if I ordered a single-lever mixer, they would have brought it with lambs, explaining that no one guarantees that the image matches the real product, and it was necessary to clarify about the lever at the time of ordering).
I note that the courier behaved rudely, periodically raising his voice. Frankly, I just wanted to kick him in the neck. However, after that he began to put pressure on pity - that people like us deprive him of his earnings). To resolve the conflict, they tried to call the director, but he did not pick up the phone.
I strongly do not recommend this company with a similar attitude to customers and a rude courier.
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jajoba
Level 17 Local Expert
September 27, 2021
The seller is polite, always in touch, promptly answered all questions. He offered several options on how to pick up the goods. Everything was organized as agreed, very convenient. The price on the website corresponded to the real one, they provided a receipt for payment. We are very satisfied with both the product and the service, THANK YOU!
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Елена Нарушевич
Level 4 Local Expert
December 19, 2021
The store is super. There are a lot of goods.
The quality of the product is excellent.
The seller is in his place.