The hotel really liked the design of the hotel, the Baroque elements. Everywhere there are reproductions of famous paintings by Klimt, Alma-Tadema, etc., many of which are made in the tapestry style. It was nice to return to the hotel, admiring the works of art, like in an art gallery. Good cuisine. But the hotel, in my opinion, definitely does not reach 4 stars. There was no bathrobe, hair balm, body lotion, or even a KETTLE in the room!!! on the 2nd day in the evening, a kettle was put on, but no water (at least 0.5 liters) or tea bags were put on. We are not talking about coffee at all. Breakfast is also very modest for a 4-star hotel. Instead of a wardrobe for things, there is a panel on the wall with 3 horn hooks and 3 shoulders for clothes. Plus 1 floor-mounted wooden hanger of the Trii or Absolute type. For me, these described "peculiarities" of the hotel were smoothed out only by the beautiful interior and good sound insulation.
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Лариса Симбирятина
Level 7 Local Expert
September 10, 2024
Great hotel!!! I don't know why they position 2*, rather all 4*. The rooms are large, the interior is antique everywhere, everything is tastefully decorated, the furniture is good, the bed linen is snow-white. Terry bathrobes, normal slippers, all toiletries, the bathroom floor is warm!!! Tea accessories, minibar. Breakfast is beyond praise - a buffet, scrambled eggs are prepared on request, coffee is brewed. I don't know who was unhappy. Two meat dishes, side dishes, porridge, pastries (pancakes, cheesecake, cakes), fruits, sliced, yoghurts...What else do you need for breakfast?! We had dinner at the restaurant - everything was delicious and fresh. In general, well done!!!
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Александра Чухланцева
Level 9 Local Expert
September 6, 2024
Excellent interior, good cuisine, pleasant staff - I have tried several hotels in Karaganda, but this one is the best choice!
The problem is with the number and location of outlets, of course, but it is possible to cope.
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Nikita Chshepkin
Level 6 Local Expert
November 15, 2024
I liked the hotel! The location was convenient for me, the breakfast was delicious, the room was nice. The Central Park of Karaganda is very close, in summer you can go for a walk.
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Адильжан К.
Level 3 Local Expert
November 14, 2024
Great hotel. It's not the first time I've stopped. Comfortably.
If I am in Karaganda, I will definitely come to you. And I always advise my friends. And we stayed several times with friends and acquaintances from different cities.
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Виталий
Level 15 Local Expert
December 13, 2024
I liked the hotel for its design and location
The breakfasts are average, but there is everything you need
The main thing is comfortable mattresses, snow-white linen and good wifi
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Сергей Швин
Level 3 Local Expert
June 18, 2024
Excellent hotel, excellent service, varied breakfast buffet. A quiet location in the city center, within walking distance of the entire city infrastructure and a number of shops and restaurants.
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Евгений
Level 13 Local Expert
May 20, 2024
Excellent price-quality ratio. A quiet place in the center of the city. There is a park and shopping centers nearby. Good breakfasts. Correct and unobtrusive service. The rooms are clean and equipped with everything you need.
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Дмитрий Иванов
Level 11 Local Expert
June 22, 2024
Everything is just wonderful! The staff is helpful. The lobby, rooms, restaurant are in excellent condition. The location is just great. The food and cafe (restaurant) are excellent. The prices for the rooms are good, "they don't bite"!!!
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Ксения Астра
Level 11 Local Expert
March 18, 2024
A great hotel, cozy and everything is well chosen, especially the interior, the hotel staff is friendly and they also cook and feed very tasty! The rooms are clean and cozy too, I recommend to relax in this hotel.
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леонид спиридонов
Level 11 Local Expert
August 11, 2024
A very nice hotel. The rooms are very spacious and clean.Everything works, everything turns on. Very quiet. There is a restaurant.It's comfortable enough. You can stop.
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Руслан Машков
Level 25 Local Expert
August 18, 2024
A good hotel. Comfortable rooms for living and working. There is everything you need. Polite staff. The documents are a complete package. Everything you need for business trips
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Нуркен Рахметов
Level 9 Local Expert
August 2, 2023
I really liked the quiet location, the main roads are off to the side. Very good cuisine and a decent bar. The rooms are of good quality and equipped with everything you need. The availability of parking and the location in close proximity not only to cultural attractions but also to administrative institutions makes the hotel very attractive. I recommend it especially to visiting businessmen
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Эльвира Ережепова
Level 7 Local Expert
December 27, 2022
The hotel is wonderful, the service is pleasantly surprising from the very first minutes. They checked in quickly, helped carry the luggage to the room, everything was calm and businesslike. The room is spacious, all consumables (bathrobes, towels, toiletries) are at the proper level. The room has a TV, a refrigerator, everything you need for a comfortable tea party, cleaning clothes and shoes. We left early in the morning, we did not have time to have breakfast, lunchboxes with decent quality breakfast were waiting for us at the reception. Unexpectedly and very pleasant!The aesthetics of the New Year's decoration of the hall and entrance group deserve special praise, the proper European level is five plus!. The car can be safely left on the territory, guarded, video surveillance. Now I will use every excuse to get to Karaganda and spend the night in such a warm and cozy hotel!
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Леонид Алексеев
Level 6 Local Expert
April 23, 2024
You can fit the review in three words: convenient, clean, attentive)
I recommend. It is located in the center, clean rooms, there is a restaurant, a good breakfast, pleasant staff.
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Андрей
Level 12 Local Expert
October 3, 2024
I highly recommend croutons with bacon in a cafe - divine)) the hotel is clean, fresh, pleasant!
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Евгений О.
Level 9 Local Expert
January 30, 2024
Quite a good hotel. There is free Wi-Fi, its own restaurant, the rooms are clean, cozy and warm, even on the ground floor. The staff is very polite and pleasant. I recommend. But not cheap, yes.
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Антон
Level 18 Local Expert
October 18, 2022
A wonderful hotel in a quiet location. Of course, there are few rooms. The price is above average.
The staff is very pleasant. Everyone smiles and says hello. A good breakfast in the morning. Linen and towels are changed every day. The interior is beautiful, neat, clean. They immediately bring an iron and a board and do whatever you ask.
As for breakfast, I would still like hot porridge, you just need to put a special tank for heating.
There is basically everything. Bakery products. Juices, tea and coffee. It's hotter.
But fried, highly fatty foods are not suitable for everyone. This should be taken into account. People themselves can add both oil and something to taste. And so, in principle, there are no questions. The staff is good.
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Алия Атажанова
Level 17 Local Expert
June 10, 2024
Excellent hotel, good attitude, staff at the first call, everything you need will be provided. The buffet is of course poorly adapted in terms of breakfast, but this is not critical. There is almost no food according to PP. And the coffee is not delicious at all. As it is, everything is wonderful
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Замир
Level 5 Local Expert
October 17, 2024
We had a great evening together with friends at the restaurant. Thank you very much to the whole team.
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Chingis Ker
Level 5 Local Expert
October 29, 2024
A convenient place. Parking is a little cramped. The bar and kitchen are good.
The plumbing is tired. There is no elevator.
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Александр Крылов
Level 7 Local Expert
February 27
A cozy hotel. A modest but delicious breakfast. VTB Bank is nearby, which is interesting for anyone to exchange rubles for tenge.
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Ерлан Еримов
Level 7 Local Expert
April 3, 2024
A very good hotel, the breakfast is delicious and a varied selection of dishes, the staff is polite. The room is warm, clean and cozy. Not far from the center.
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Александр Погодин
Level 15 Local Expert
September 9, 2024
Nice guest. The room was cold, the bed was comfortable, everything was clean, breakfast would be fine.
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Ольга Кривошеина
Level 5 Local Expert
March 28, 2024
Clean and cozy! Beautiful interior! Delicious breakfasts 👍 Excellent location, you can walk around the city center.
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Владислав Ш.
Level 4 Local Expert
October 19, 2024
A nice, cozy hotel, but the beds didn't seem very comfortable to me.
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Алексей Соловьев
Level 9 Local Expert
July 14, 2024
Pleasant hotel, courteous staff, good breakfasts. We stayed one night, arrived late in the evening, dinner was cooked and brought to the room.
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Михаил Т.
Level 4 Local Expert
August 9, 2023
Nice hotel, great location. However, the hotel itself is a little outdated, repairs are already needed, and a major one. With sound insulation, it's just sad.
The staff is very cool, the girls at the reception are always very friendly and friendly!
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Александр Кирилин
Level 5 Local Expert
April 15, 2024
A good hotel, a restaurant is open around the clock (prices are adequate, especially if you want to eat at night). The rooms are clean and tidy.
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Kai Bsb
Level 2 Local Expert
September 9, 2024
I liked everything. I had a good night's sleep and ate delicious food here. Good
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Куаныш Сар
Level 7 Local Expert
December 19, 2023
A good hotel, the main thing is clean, there is its own parking lot, as well as a kitchen where you can eat. Not to say that it's super, but you can stop once or twice.
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Арман Серик
Level 7 Local Expert
February 14, 2024
A great hotel with all the amenities. Comfortable rooms. It's all clear. The staff is polite. Delicious breakfasts. It is a pity that there is no elevator
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Василий Чумак
Level 14 Local Expert
August 21, 2023
I bet like the stars in this hotel.
If it weren't for two small disadvantages: learn to feed them with breakfast, not dried porridge and cheap sausages, and the second is the sweetest employee at the reception with a bad mood and the rest of whom you won't find at night and in the morning.
And what about the hotel: the rooms are clean, not smelly, the beds are helped to make up every time, the towels are always updated, they even put new toothbrushes every day. A bottle of drinking water is very pleasant. I advise you to change the curtains to dark ones, these yellow ones only enhance the effect of the rising sun and there will be 5.
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Timofey
Level 16 Local Expert
March 5, 2024
It's a great hotel, I was there for the New Year. I liked everything, the service is great. I will be in Karaganda, I will definitely stay there again
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Бахыт И.
Level 5 Local Expert
April 28, 2024
Excellent hotel complex. The service is excellent, the rooms are super, the cuisine is very tasty.
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Андрей Сим
Level 12 Local Expert
May 10, 2023
I was pleasantly surprised. A small, cozy and quiet hotel in the city center. Positive: great helpful staff, quiet, comfortable beds, excellent pool and steam room for a nominal fee, breakfast is modest, but everything is available. Cons: there is no elevator, a small part of the parking lot in front of the entrance is paved (covered with tiles), low-quality analog cable TV. But in any case, the impressions were purely positive.
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Роман
Level 21 Local Expert
September 2, 2024
One of the best hotels in the city, everything is good and the location and service.
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Карина
Level 13 Local Expert
October 23, 2024
Excellent hotel, friendly administration.
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Александр Михайлович
Level 16 Local Expert
September 9, 2023
A normal hotel, clean, a normal breakfast. It is not comfortable to climb the stairs without an elevator with a suitcase, but this is a small thing, the stairs are in principle convenient.
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Ержан Есемсеитов
Level 6 Local Expert
March 15, 2024
Clean, cozy. Good location. Quietly. Good breakfasts. Polite staff.
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Ерлан Ахметжанов
Level 5 Local Expert
November 23, 2024
Super hotel, it was nice and comfortable
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Иван Бережной
Level 5 Local Expert
October 13, 2023
Excellent service, excellent location in the city center, in a secluded place. It's great to have breakfast.
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Тимур Миндубаев
Level 7 Local Expert
July 6, 2023
The best hotel in the city, delicious breakfasts, cleanliness and order. The staff at 5+ are all very polite and hospitable. The rooms are clean and cozy.
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Эсмиральда Аслани
Level 9 Local Expert
March 14, 2024
a very atmospheric hotel, the funniest thing is that we met a touring troupe of actors from Russia here
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Лес Пол Гибсон
Level 7 Local Expert
March 21, 2023
Clean hotel, good room, good Internet connection. Breakfast buffet in the morning: the choice is small, but everything is delicious. They are located almost in the center.
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Игорь Ли
Level 8 Local Expert
March 22, 2024
The rooms are stuffy, the air is stale, the linen has a nice smell, the bathroom is cleaned. the assembly was made without proper processing, the food point (this place cannot be called a restaurant in any way) also does not shine with cleanliness, the food is not fresh, not even yesterday's.
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Инкогнито 0733
Level 5 Local Expert
February 20
In principle, everything is fine.
But there are nuances..
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Антон Г.
Level 9 Local Expert
June 3, 2024
A very good hotel, the staff is super customer-oriented
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Андрей Перешитов
Level 8 Local Expert
September 27, 2023
We rented a suite at work. Quite nothing like that. 50 squares.
The carpet is stained, not the first freshness. The water, apparently, is in its own boiler. In the shower, it is necessary to wait for the warm one to go. Not hot, just warm.
There is air conditioning, used when it was cool in the off-season.
Coffee and tea were updated every day.
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Roman Belkin
Level 11 Local Expert
August 19, 2022
Clean, neat. Friendly staff, there were problems with payment when booking, the girls at the reception accepted a bank transfer. The interior is in a classic style, nothing superfluous. I am pleased with the abundance of natural materials in the interior. The location is in the historical center of the city, near an abundance of Cafes and restaurants.