A very hospitable team, made the rest as comfortable as possible. A good breakfast. A comfortable room. Walking distance to the center and metro, close to the airport. The perfect combination of price and quality 10 out of 10
See original · Русский
Анжела Т.
Level 3 Local Expert
July 6
Hotel
Art Hotel 3*
86 Rakatboshi str., Tashkent
The worst memories of the whole trip to Uzbekistan.
The hotel you want to escape from. A smoky room was offered as an option for a mother with a child. Upon request, they were given a smaller room, referring to the fact that when booking through a tour operator, the size of the room is not specified, and the hotel administration provides at its discretion.
The main disadvantages are the lack of professional cleaning in order to eliminate traces of previous clients' stay. The rooms are operated without maintaining them at the proper customer-oriented level with repairs.
As a result:
- dirty curtains and gray tulle with a 30 cm hole
- the stall in the bathtub does not close, the fasteners on the stall are coming off, the tile on the wall is broken
- the stand for the toilet brush with traces of endless use is not to take in hand
- towels are only small
- the carpet has absorbed all the smells and stains in its life
- the staff at 23:00 allows you to yell under the windows, clarifying the relationship on the phone on speakerphone
The hotel administration did not provide registration for your stay in the country.
The money was not refunded, referring to the fact that the refund is carried out by the tour operator.
It is better to save money, time and nerves by choosing another clean hotel in a green and comfortable area.