Askona
22 reviews
March 22, 2024
Hello, I bought a bed, mattress, bedspread, bed linen at Trinity and was satisfied with everything.A very beautiful salon, and most importantly, everything is at its best and the quality and service.I would like to express my deep gratitude to consultant Grazhina for her professional approach to carousels.The girl knows all the information about the catalog and so as not to ask, she immediately gives a clear and competent answer.It is very pleasant to work with such people.Thank you very much for your quality, beauty and comfort in our homes.
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May 29, 2024
I got into this store by accident, you might say. I was just there and when I saw him, I remembered that I had long dreamed of a mattress ..
I went in and it was like I was in a fairy tale.
A fairy tale about rest.
A huge number of products were directly offered to lie down.
But then two charming fairies appeared (as it turned out later, the store's consultants Tatiana and Margarita) and made them believe in miracles with their charm.
They immediately engulfed us with their attention, so we got lost.
Having immediately found out our preferences, they offered several options.
After trying out a few with their unobtrusive attention, we made our choice.
Everything was told in detail and they were not even confused by my finicky (tricky) questions. Everything was well told and quickly arranged
If necessary, I will contact them. I advise everyone!!!!
Thank you for helping with the choice.
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June 12, 2024
I bought a massage chair in the store for my husband's birthday.
We discussed all the nuances with the seller (up to the size of the door opening), the delivery was supposed to be Wednesday, in the morning the logisticians called and warned that the chair would be delivered from 18-20
At 21.00, they called back and said that it turns out the chair does not have packaging and they will not be able to deliver it to us.
The next day, I contacted the logisticians and they tearfully promised me to bring it on Friday before 13.00 and said we would be put first on the delivery list.
On Friday morning, the logistics service called and said delivery would be from 16-18
Naturally , we did not wait for any delivery at the specified time , called us later and said we did not have time to leave the queue, and at 21.55 we called back and said so it should be disassembled , it will not pass through the doorway for you ...Seriously???after a week of waiting....
Please note that the chair cost 7000 Belarusian rubles and after purchase it was not removed from the display in the store, but continued to be tested.naturally, I refused the chair and collected my money from the shops of the city.That 's how the surprise turned out for the holiday , of course no one will return my nerves .
Terrible attitude towards a potential buyer
I do not recommend this store, the price is too high and the service is 0
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1
February 27, 2024
A good store with high-quality goods, a huge selection, at affordable prices, I was very pleased with the quality of the goods.
I would like to single out Olga Zhigalo's manager for her professionalism, help in choosing the right product, and for her approach to the customer.
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March 17, 2024
I would like to express my gratitude to the wonderful askona staff. Polite, patient girls. I was buying pillows. They helped to choose based on the criteria, offered options. I was delighted. Thank you so much❤
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March 18, 2024
The service in this store is excellent. I was choosing a bed and the consultants immediately came up and told me all the advantages of the models I was interested in. We also complied with all service standards. I am very happy with the bed in the end.
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February 27, 2024
I recently bought a mattress and pillows at Trinity, Olga's manager advised me perfectly and picked up the product, I sleep like a baby, I express my great gratitude...
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March 10, 2024
The consultants are wonderful, the salon is beautiful, the products are of excellent quality. I will recommend this salon to everyone for shopping. Thanks
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July 21, 2023
The order was supposed to arrive on Wednesday. It was agreed and paid for in advance. Also on Wednesday, a girl from Ascona on the phone said wait for delivery.
And in the evening they called and said that it would be on Friday.
All the girls from the support service are one. No one apologized. No one called and said why it happened. They changed the delivery time on the go, until you write to them yourself, no one will call. After the chat messages disappeared altogether. And in general they said that it could not be that they had not promised to deliver the order on Wednesday. They asked for screenshots of the correspondence. I sent it. No one wrote anything.
The order arrived on Friday evening.
The guys that brought and installed are great. Quickly, efficiently, politely. Thanks to them.
If you value your time, specify 100 times when the order will be placed, record all conversations, do not delete correspondence and hope for the best.
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2
September 16, 2024
Very dear magozin chick, tsena kosmos.
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December 14, 2022
We bought a bed that year, and this year I ordered a bedside table, I am very happy, free shipping, it was a nice bonus that they assembled it for me, thank you very much)
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December 16, 2021
We bought a sofa Loko really liked the look, so it's also super comfortable! Delivery and assembly are free! The quality is just super, very satisfied! The girls helped with the choice, for which special thanks.
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August 16, 2023
Pleasant service, high-quality goods, convenient service
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September 27, 2022
I really liked the professionalism and competence of Olga Oleshkevich, the director of the salon Askona ave. Yanka Kupala 87, TRINITY, Grodno. Thank you.
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1
December 1, 2021
I was looking for a mattress for my parents, and they recommended a Force Mattress.Parents are happy with the very convenient +free shipping is very helpful. Thanks to the girls for their help!
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November 30, 2021
We were looking for a blanket, we wanted a warmer one. the girls recommended camel hair. It's so warm, very light. Insanely satisfied, thank you very much!
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December 9, 2021
I bought a back massager as a gift to my parents. I am very satisfied with the quality and service)) I often get stuck myself)
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December 7, 2021
I bought a chic mattress of the American line in the salon. I sleep like a baby)) I recommend it to everyone!!!
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December 11, 2021
We bought a sofa for our son. So happy because it has a full-fledged mattress built in!!!!! Super!
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November 27, 2021
Swooper!!! They picked up a pillow for me! I didn't think it was so individual!!! Girls are smart!
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December 5, 2021
We won the aromadiffuser on Instagram, thank you very much, it's just wonderful.
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September 16, 2022
I sleep when I want to...mattress light
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