about 5 years ago I was a normal carrier. Now it's a bunch of non-professionals. The employee went on vacation for the last delivery and did not submit documents to the customs. The penalty for a two-week downtime was naturally imposed on the client (customs in Russia does not work well).. we just forgot that the stamp with the date of submission to customs was accidentally sent to the client). They also tried to file a lawsuit several times. Naturally, the court did not even accept the case. The gathering is so unprofessional that they can't even collect documents in court...
A mandatory clause of the contract is that all penalties are imposed on the customer.
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Вячеслав Жадан
Level 4 Local Expert
June 28, 2022
We tried to drive through Astra on the recommendation of friends. The first two shipments went fine, then our combined cargo of 13.5 tons got stuck in their logistics center. Get ready for eternal "breakfasts", there is no communication with drivers, responsibility to customers was also not noticed - as a result, the cargo from Vilnius moved for almost four weeks. I had to communicate with the manager every day, we became almost friends with the driver, we monitored the participants of the combined cargo ourselves. Competitors brought us two shipments, which were released two weeks later in half the time. No compensation was offered, the delay of the car cost us about the amount of freight losses. I strongly advise against it!
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Georgiy Baranov
Level 14 Local Expert
December 6, 2023
The best forwarding company in Belarus!
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Dosketta
Level 6 Local Expert
March 22, 2021
A super organization that employs professionals!! If you need transportation, only here and only here your cargo will be delivered in integrity and safety!!! Excellent organization .
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Андрей Леневич
Level 11 Local Expert
November 16, 2021
A super reliable and high-quality company in the field of logistics services.
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Тамара Мармеладовна
Level 9 Local Expert
January 11, 2023
The best company!! The best employees!
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Александр к
Level 4 Local Expert
June 12, 2022
The best company in our market of transport and logistics services
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Nicola K.
Level 3 Local Expert
December 29, 2019
Good and high-quality service! Fast, reliable and high-quality.
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Svetlana P.
Level 3 Local Expert
October 11, 2021
The office is modern and cozy
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Екатерина Катерина
Level 6 Local Expert
August 15, 2020
Excellent transport company! I recommend. Service for 5+
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ТИПОГРАФИЯ 2ФРЭНДС
Level 3 Local Expert
January 15, 2020
A great company for large-scale transportation in any way and at any time!
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Александр Орлов
Level 2 Local Expert
June 20, 2022
A super place
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К А
Level 6 Local Expert
December 24, 2018
An excellent logistics company. It carries out transportation all over the world.